The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 842 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 6th July 2024

Anonymous

Anonymous // 01/01/2019

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“We ordered three rugs and are very pleased with our purchases which are as described and very good quality for what was a reasonable cost. Communication was also easy and friendly.”

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“Although the rug was a few days late, which is to be expected during these times, it did arrive in perfect condition and was wrapped really well. It is a beautifully made, hand woven Indian carpet, which I will treasure. It matches my colour scheme perfectly. I recommend this company as the rug is as described. Thank you.”

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“Excellent service. I ordered 6pm Sunday and the rug arrived Tuesday morning. I love the rug.”

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“Excellent website with a large variety of rugs, spoilt for choice! My order took a while to arrive, but that was due to Parcelforce, and allowances must be made in the current climate. However, it was worth it as the rug is excellent quality and just what I wanted.”

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“Extremely pleased with the quick and efficient service that I received....and the rug looks very luxurious.....cannot fault anything.....”

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“Good service and I absolutely love the rug. Very happy, the panache design and blue colours are gorgeous. Thank you”

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“Excellent choice of rugs. Brilliant cumunication with regards to despatch and delivery. Fab after care service too. Will definitely shop here again.”

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“Excellent service and quality. Love our new rug! Thank you.”

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“Rug true to description on site / colours in photo. Very pleased with the purchase. Called Rugs Warehouse about stock and delivery - easy to get through, very professional, helpful and flexible Rug arrived as arranged and on time. Would definitely recommend The Rugs Warehouse.”

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“Good price and prompt delivery”

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“Brilliant service from start to finish”

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“Excellent rug as described on site and arrived 1 week after order”

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“Quick delivery and I love the rug I purchased for my hall way. Good quality for the cost.”

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“Very good selection of rugs and good customer service and speedy delivery. Quality of rug was good too.”

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“Brilliant service.Rigs matched the picture shown, good value for quality. Delivery very swift and easy.”

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“Great rug and efficient service”

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“Very wide range to choose from and excellent value for the money. Efficient prompt delivery with follow-up to check received. No problems so nothing to be resolved!”

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“Highly recommend to buy from here. Top service and quality of rugs.”

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“Lovely quality rug, exactly as I expected, delivered promptly. Excellent!”

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“Very good customer service experience from start to finish. They even took the time out to browse their website and send me choices as I could not make my mind up. The rug arrived in good time and looks exactly like the picture on the web. Extremely pleased with this as it is good quality wool and looks perfect under my wooden dining table. I definitely recommend Moorlands rug.”

Helpful Report

The Rugs Warehouse is rated 4.9 based on 842 reviews