The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 842 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 6th July 2024

Anonymous

Anonymous // 01/01/2019

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“Lovely and nice quality Good service”

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“Very pleased with the rug colours are perfect. Good value for money. Prompt delivery. Overall very happy.”

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“Looks far better than the picture. Happy with the purchase”

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“Hello. Rug arrived on time and was as described and shown on website. Very happy with quality and price. Would definitely use this site again. Thank you.”

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“Very satisfied with service and quality of rug love it T D Dunfermline.”

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“Rugs arrived promptly and were exactly as described.”

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“Very happy with this rug, quick delivery, good price for a lovely rug.”

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“Really happy with my zebra print rug. Great quality. Would highly recommend this company.”

The Rugs Warehouse 5 star review on 15th March 2022

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“A lovely rug, delivered quickly. Good value for money.”

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“Lovely rug nice thick pile.”

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“Bought a very handsome circular rug which brightens up my room.”

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“Rug arrived beautifully wrapped. It is a lovely carpet, the only gripe I have with the rug is that there are some threads of different colours on the lighter area of the carpet making it look like there is a stain. Courier service initially delivered an empty box with the advice note on the box saying "carpet". I emailed The Rug Warehouse and they were marvellous at contacting the courier service to find out where the rug was. Received it two days later. Great service”

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“This was a very good experience, the price was the best I could find on the Internet with quick delivery and the rug is really high quality. They will definitely be my first choice in the future.”

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“Great rugs. Colour and texture as advertised. Very happy with service.”

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“Very pleased with our purchase “ we’ll come back again”

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“I’ve now got a sitting room carpet and a hall runner from the rug warehouse ,great service and quantity carpets .5star .”

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“So pleased that the colours were so accurate. A lovely rug t a bargain price. What more can I say?”

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“We have bought two rugs from The Rugs Warehouse in the last two months and are very pleased with both. Our orders were dealt with promptly and arrived in good time. We would certainly buy from The Rugs Warehouse again.”

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“Delivered well and the Rug was OK but a tad on the thin side, I really wanted a thicker rug.”

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“I am very pleased with the three rugs I have purchased recently. They arrived a few days after ordering and the service I received was excellent. I shall recommend to others. Thankyou.”

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The Rugs Warehouse is rated 4.9 based on 842 reviews