The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 848 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 848 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 6th July 2024

Anonymous

Anonymous // 01/01/2019

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“This was a great purchase. Good quality and delivered quickly with good communication from Rug Warehouse.”

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“First class service and delivery . Would definitely recommend and have no hesitation in using again .”

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“Easy to order, delivered on time equals excellent.”

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“We are thrilled with our new hall runner. The colours are rich and beautiful and the feel underfoot is luxurious. The rug was despatched very promptly and delivered within 48 hours. Very impressed!”

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“The hallway rug looks great, really pleased with the quality and price.”

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“Beautiful rug, exactly as illustrated and described. Excellent delivery service in terms of time (fast), communications and wrapping - thank you”

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“Decent web site; wide range of rugs; when I rang for more information the person I spoke with had a good product knowledge, was polite, patient and very helpful. The order process was easy and the rug arrived well within two weeks. The product is as shown on the website. All in all a great service.”

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“Delighted with my rug. Delivered on time.”

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“Website to find the right rug was excellent. Ordering was easy & delivery prompt and on time as notified. Overall would definitely recommend this firm to anyone.”

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“Efficient service and delivery. I am very pleased with the rug - colour and quality as represented on the website. Would definitely recommend.”

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“Lovely rug. High quality and good value. Fabulous choice. Great friendly service too. I will be returning.”

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“Very happy with our Rug good quality and quick delivery”

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“Excellent service from start to finish. The quality of the rug is exceptional and looks beautiful in our lounge. We will definitely use this company again.”

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“I'm pleased with my choice of rug and it arrived promptly, when stated. The website is straightforward to use and I took a gamble on buying it online. I did travel to the store in London on saturday at the address provided on the website, but couldnt find it. I would suggest an A-board outside to show which building it is in”

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“My lovely rug just sets the room off and is really well made. I love it so much and everyone remarks on it”

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“Very happy with the quality and design of my Classica Rose rug. I have also bought one in apricot. Heavy and soft and don't move around on the carpet. Good quality.”

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“We ordered an extra large rug and it difficult to imagine the rug you order in your room. But it was true to the colours in the picture. We were so relieved!!”

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“Great experience from this company. Order placed Monday night and rug delivered Thursday morning. Price very competitive too.”

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“Lovely rug, exactly what I needed. Well packed delivered quickly.”

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“Excellent product, beautiful colour. Well packaged and as advertised. Just about to order another one I think!”

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The Rugs Warehouse is rated 4.9 based on 848 reviews