The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 842 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 6th July 2024

Anonymous

Anonymous // 01/01/2019

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“When the rug arrived it had been very poorly rolled up and was full of creases and ridges which were extremely difficult to get out…. Very dissapointed.”

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“I recently ordered two rugs online and you never really know until you receive the item whether it has been up to your hopeful expectations. I was very satisfied with my rugs and received them well packaged and delivery was smooth and informed all the way. Thank you for a great service.”

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“Absolutely delighted with our rug. It is beautiful and just the right colour to match our decor. Delivery was very prompt and efficient. I would certainly recommend The Rugs Warehouse.”

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“Lovely rug. Great quality and price.”

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“Received my rug today and absolutely thrilled to bits with it. Highly recommend using The Rugs Warehouse.”

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“A beautiful rug, in perfect condition, arrived promptly. Could anyone ask more? I will certainly be buying here again.”

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“I ordered two rugs from Rugs Warehouse. Both were great, good quality and arrived in time”

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“Very extensive selection of rugs in a large range of sizes, shapes and styles, which were easy to shortlist on the easy to use website. Ordering was easy, delivery extremely prompt and we are delighted with the two rugs we ordered. We were very impressed with their customer care, with a quick follow up note to ensure we had delivery and were satisfied with our purchase. Would definitely use again.”

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“Yes very pleased with my order again thank you and especially appreciated the discount this time. Prompt service too.”

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“Rug bought was excellent, good price in sale and quickly delivered. In all impressive service.”

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“Beautiful rug. Good quality, comfortable, lovely colours.”

The Rugs Warehouse 5 star review on 23rd May 2022

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“Quick service. Good quality rug at a competitive price! Thank you”

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“Very helpful staff and extremely pleased with quality of rug.”

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“Wasn,t sure about ordering a carpet on line,no need to worry,exelent carpet”

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“The staff were helpful & professional when we were choosing our rug & it was delivered several weeks earlier than scheduled. We’re delighted with our rug & would use them again without hesitation”

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“Good product,good delivery,very happy with our rug.”

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“quick service and good quality rug”

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“Very efficient and helpful, when I called to order over the phone. Very pleased with the quality and choice of rug.”

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“Excellent service all round , speedy prompt delivery and excellent quality,again”

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“Really beautiful rug so pleased with it”

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The Rugs Warehouse is rated 4.9 based on 842 reviews