The Rave Cave Reviews

Name: The Rave Cave
Address: River House, Spetisbury, Blandford Forum, Dorset
Rating: 4.86

4.9 Rating 1,036 Reviews

98 %

of reviewers recommend The Rave Cave

4.9

Based on 1,036 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rave Cave:

The UK's Leading Supplier of High Quality kaleidoscope & Diffraction Glasses

Visit Website

Phone:

+447446975704

Email:

hello@the-rave-cave.com

Write Your review

Tell us how The Rave Cave made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Rave Cave 5 star review on 8th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was delivered quickly and I received a few little gifts and a personalised note”

Helpful Report

Posted 6 years ago

“Order came quickly, with a bag of sweets and a nice message from the team. It's little things like this that brings customers back :)”

Helpful Report

Posted 6 years ago

“Probably the best set of glasses I've brought and loved the picture on my reciet”

Helpful Report

Posted 6 years ago

“I bought the ultimate extreme diffraction glasses and they were awesome. They were so much fun, I was at a festival and putting them on other people just to see their face in awe at the transformation of the lights. However, after receiving and using once, one person missed my hand when giving them back and they dropped on the floor from about waist - chest height. One lens popped out with the 2 films and I couldn't get them back in, was hoping for them to be sturdier than that as that was the first time they were dropped and broke instantly. Unfortunately I've now lost the lens and so I have to rave one-eyed haha. Definitely worth the fun but bit sad about the lens.”

Helpful Report

Posted 6 years ago

Hi Callum, Thank you so much for your purchase and for taking the time to leave us some feedback. Great to hear that you like the glasses but we are devastated to hear that they broke. We can't comment on whether this damage would have been caused at the moment when they were dropped or before this time and the lens happened to come out then. Although we don't cover the glasses for damage caused at events, we really appreciate you sharing the glasses. In this case we would like to offer you a significant discount towards purchasing a new pair if this would be of interest to you. We will reach out to you now via email.

Posted 6 years ago

“Absolutely fantastic service. Product came the next day (granted I did pay for the faster mail service), along with a hand written note and a couple of extra goodies. Would highly recommend”

Helpful Report

Posted 6 years ago

“Super quick delivery, they sent some extra bits aswell which was a really nice surprise and even wrote a personal lovely note! Genuinely made my day”

Helpful Report

Posted 6 years ago

“cant fault”

Helpful Report

Posted 6 years ago

“The rave cave are the best! I am so impressed with the service they offered and the personal letter I received with my awesome new glasses I’m so excited!”

Helpful Report

Posted 6 years ago

“The product was perfect and sent me a few little things as well that made it nice”

Helpful Report

Posted 6 years ago

“Order turned up far quicker than expected, and was of a very high quality. Receipt came with handwritten note and a packet of sweets which was a very nice touch.”

Helpful Report

Posted 6 years ago

“Always happy with my Rave Cave order. They've constantly got amazing new stuff. Also love the freebies and the personalised note.”

Helpful Report

Posted 6 years ago

“Loving my Pixel Pro glasses! Can't wait for Boomtown B-)”

Helpful Report

Posted 6 years ago

“Literally ordered yesterday morning and arrived today! Very quick delivery and products were as described. Will look forward to using”

Helpful Report

Posted 6 years ago

“I’m so happy with my purchase! Glasses arrived super fast and the quality is amazing. I would definitely recommend buying from this website :)”

Helpful Report

Posted 6 years ago

“The glasses arrived in good time, with a couple of nice freebies and a nice little hand written note. The glasses themselves have a nice effect but unfortunately are of poor quality. The bridge of the nose isn't straight, and the arms are wonky. Shame really to pull something new out of the box like this.”

Helpful Report

Posted 6 years ago

Hi James, Thank you so much for your purchase, we really appreciate you choosing to shop with us. I'm really sorry to hear that your glasses arrived bent and I am wondering whether this may have occurred in the post as the rest of our current stock of this model are perfect. Our glasses are the highest quality on the market guaranteed and we will be happy to replace this pair for you so that you can experience them properly. We are reaching out to you now to offer a replacement and will review our shipping process for this model. Many thanks,

Posted 6 years ago

“I ordered glassses which failed to come within the dates I needed. When contacted they were quick to reply and fix the problem, very reliable and quick service; great products.”

Helpful Report

Posted 6 years ago

Hi Louis, thanks so much for your purchase, we really appreciate you choosing to make a order with us. Sorry to hear that you might not have received your glasses. Looking at our records I can see that you placed your order on the evening of the 1st of July and we sent them out on the morning of the 2nd of July. These should have been delivered on the 3rd of July, it is now the 18th of July and this negative feedback is the first instance that we have been informed that you have an issue. We will reach out to you via email now to help you track this package and get this resolved as soon as possible. Many thanks,

Posted 6 years ago

Update: Unfortunately our carrier Royal Mail let us down on this occasion. We re-posted the order and some extra bits on the day that we were made aware of the issue. The customer received the order the next day and let us know they were really happy with the glasses.

Posted 6 years ago

“The glasses are class, however the arm came slightly bent but I was able to fix it easily”

Helpful Report

Posted 6 years ago

Hi Piers, Thanks so much for your purchase and for taking the time to leave us some feedback. Really sorry to hear that your glasses arrived slightly bent, this shouldn't happen. We are happy to hear that you were able to fix them easily but please contact us if you have any further issues regarding this.

Posted 6 years ago

“Incredibly fast delivery and i received some free gifts. The items are good quality and were fairly priced.”

Helpful Report

Posted 6 years ago

“Always an amazing speedy service, couldn’t fault. Made a mistake with my order, I sent an email and my mistake was amended in minutes along with a nice email in return. Would recommend to anyone! 10/10”

Helpful Report

Posted 6 years ago

“Fast delivery and quality products”

Helpful Report

Posted 6 years ago

The Rave Cave is rated 4.9 based on 1,036 reviews