The Rave Cave Reviews

Name: The Rave Cave
Address: River House, Spetisbury, Blandford Forum, Dorset
Rating: 4.86

4.9 Rating 1,022 Reviews

98 %

of reviewers recommend The Rave Cave

4.9

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rave Cave:

The UK's Leading Supplier of High Quality kaleidoscope & Diffraction Glasses

Visit Website

Phone:

+447446975704

Email:

hello@the-rave-cave.com

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The Rave Cave 5 star review on 8th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered glassses which failed to come within the dates I needed. When contacted they were quick to reply and fix the problem, very reliable and quick service; great products.”

Helpful Report

Posted 6 years ago

Hi Louis, thanks so much for your purchase, we really appreciate you choosing to make a order with us. Sorry to hear that you might not have received your glasses. Looking at our records I can see that you placed your order on the evening of the 1st of July and we sent them out on the morning of the 2nd of July. These should have been delivered on the 3rd of July, it is now the 18th of July and this negative feedback is the first instance that we have been informed that you have an issue. We will reach out to you via email now to help you track this package and get this resolved as soon as possible. Many thanks,

Posted 6 years ago

Update: Unfortunately our carrier Royal Mail let us down on this occasion. We re-posted the order and some extra bits on the day that we were made aware of the issue. The customer received the order the next day and let us know they were really happy with the glasses.

Posted 6 years ago

“The glasses are class, however the arm came slightly bent but I was able to fix it easily”

Helpful Report

Posted 6 years ago

Hi Piers, Thanks so much for your purchase and for taking the time to leave us some feedback. Really sorry to hear that your glasses arrived slightly bent, this shouldn't happen. We are happy to hear that you were able to fix them easily but please contact us if you have any further issues regarding this.

Posted 6 years ago

“Incredibly fast delivery and i received some free gifts. The items are good quality and were fairly priced.”

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Posted 6 years ago

“Always an amazing speedy service, couldn’t fault. Made a mistake with my order, I sent an email and my mistake was amended in minutes along with a nice email in return. Would recommend to anyone! 10/10”

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Posted 6 years ago

“Fast delivery and quality products”

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Posted 6 years ago

“The product was good, it arived on time and it came with a hand written note thanking me for my purchase and a pack of sweets which was really nice.”

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Posted 6 years ago

“I really appreciated the handwritten Thankyou note, I found the cardboard glasses worked better than the more expensive defractor glasses”

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Posted 6 years ago

“The items came quickly and the personal message, awesome!!”

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Posted 6 years ago

“Fast delivery and good quality”

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Posted 6 years ago

“Amazing!!!!”

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Posted 6 years ago

“The items came quickly and very well packaged. Also, the invoice had a personal message and artistic rendition on it - which was a great touch!”

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Posted 6 years ago

“They created some really cool and sturdy space glasses, and wrote a personalized message in the receipt!”

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Posted 6 years ago

“Glasses arrived quickly and well packaged. Can't wait to wear them during festival season. Also the added goodies and personalized message was a nice touch. Thank you :)”

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Posted 6 years ago

“The items I ordered arrived very quickly, well packed, and with a couple of little additional presents and a very nice note. What a lovely shop!”

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Posted 6 years ago

“Absolutely brilliant product and a service that exceeds the product quality even more so!! Perfect little personal touch with the order too!! Thanks guys”

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Posted 6 years ago

“A* these sunglasses are banging I can see rainbows everywhere :)”

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Posted 6 years ago

“Excellent service!! Speedy delivery and loved the hand written message as well as the freebies thrown in, can't fault it. The little touch make a big difference, brilliant. Can't wait to rave in style 🙌🎉🎶”

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Posted 6 years ago

“👍👍👍👍👍👍👍👍👍👍”

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Posted 6 years ago

“I made a mistake when ordering and they dealt with the issue quickly and efficiently! Fantastic items and quick delivery with a personal touch - really put a smile to my day... will definitely use again!”

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Posted 6 years ago

“Great products delivered quickly and with a really nice personal message! Placed another order already. Thanks!”

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Posted 6 years ago

The Rave Cave is rated 4.9 based on 1,022 reviews