The Rave Cave Reviews

Name: The Rave Cave
Address: River House, Spetisbury, Blandford Forum, Dorset
Rating: 4.86

4.9 Rating 1,027 Reviews

98 %

of reviewers recommend The Rave Cave

4.9

Based on 1,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rave Cave:

The UK's Leading Supplier of High Quality kaleidoscope & Diffraction Glasses

Visit Website

Phone:

+447446975704

Email:

hello@the-rave-cave.com

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The Rave Cave 5 star review on 8th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything perfect.”

Helpful Report

Posted 1 year ago

“The Rave Cave are an awesome company! Fantastic customer service. We lost the remote for the Pro LED Googles and The Rave Cave quickly sent us out a great cheap replacement, nicely package with a handwritten note. 10/10 guys!”

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Posted 1 year ago

“Huge thanks to the super helpful team at The Rave Cave! They shipped a Christmas gift for my daughter via courier to ensure it would arrive pre-Christmas and were great in their communications throughout. The gift was well packaged and my daughter was delighted - thank you very much!”

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Posted 1 year ago

“not delivered”

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Posted 1 year ago

Hello! Thanks so much for your purchase and for taking the time to leave us some feedback, we appreciate you! Sorry to hear that you might not have received your order yet. Looking at our records I can see that your order was placed during the Christmas holidays and was dispatched the next working day via Royal Mail 48. Due to the holidays some short delays are to be expected. We will reach out to you directly to ensure you have your tracking information. Hopefully it will arrive tomorrow. Many thanks and best wishes,

Posted 1 year ago

“Arrived on time, great customer support. Our daughter loved it when it arrived in Santa's Sack. Thank You :-)”

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Posted 1 year ago

“Absolutely fabulous. Great product, great price and delivered with lurve.”

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Posted 1 year ago

“Very good led googles and very careful staff who checked and charged them before sending as we were in a hurry. Thank you. Giving you website to other friends”

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Posted 1 year ago

“Glasses pretty get the expensive one is well worth it.”

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Posted 1 year ago

“Quick delivery, quality is decent for the price, diffraction glasses work well, also got a free pair of disposable ones with my order!”

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Posted 1 year ago

“Very pleased, my 'GLOFX' order arrived quickly, excellent value. I will return when I need more pieces for my performing.”

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Posted 1 year ago

“Fast purchase with a little bonus inside the package. Verry happy. Have a lovely Christmas 🎄”

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Posted 1 year ago

“Amazing quick service. Even a hand written thank you. And some gifts with our awesome glasses. Really felt the love 🤩”

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Posted 2 years ago

“Product became more expensive with the extra cost like traveling and custom fee’s, it also took longer to arrive. It’s still not here while the website said it will take 3-6 days if I knew this before I would probebly not have bought them”

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Posted 2 years ago

Thanks so much for your purchase and for taking the time to leave us some feedback, we appreciate you! I'm sorry to hear that your order is running a little bit late. All quoted delivery times are estimates provided by our carrier and unfortunately there have been some postal strikes in the UK which have been delaying both domestic and international mail. Please accept our apologies. All of our orders are dispatched from our office in the UK. We understand that customs fees can be frustrating however we have no way to calculate or pay for taxes in your local country and this is communicated on our website. We hope that you love your items and that they will be worth the wait. Please don't hesitate to reach out to us by email at Hello@the-rave-cave.com if you need any assistance.

Posted 2 years ago

“It's so amazing, the care and attention they put towards customer, is unbelievable. When my order came, there was a little unexpected present in my package.. And what impressed me the most, was the hand written greeting and hand signed invoice. That was super nice touch to it all.”

The Rave Cave 5 star review on 28th October 2022

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Posted 2 years ago

“Product hasn’t arrived yet. It’s already been beyond approximated shipping period. Attempted to email your customer service to no avail.”

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Posted 2 years ago

Thanks so much for your purchase and for taking the time to leave us some feedback. We have responded to your email with all of the tracking information and will be pleased to continue to assist you by email. Small delays are quite common with international airmail, and this parcel is only just outside of the quoted time window. We hope it arrives very soon!

Posted 2 years ago

“Products were good quality and fast shipment 👍”

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Posted 2 years ago

“Very good quality very trippy and just want you need for a festival or nightclub”

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Posted 2 years ago

“Use send my things to the wrong address”

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Posted 2 years ago

Hi Nico, Thanks so much for your purchase and for taking the time to leave us some feedback, we appreciate you! I'm sorry to hear there might be an issue with your order. We have an automated postage system which creates a postage label with the exact address entered during the checkout process. We would like to better understand the issue here and will reach out via email to offer assistance. Many thanks and best wishes,

Posted 2 years ago

“Gorgeous fan, so unique and kept me cool at the festie. Thanks for the speedy delivery for my last min purchase :) xox”

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Posted 2 years ago

“Great products, quick delivery. Ive never had a problem and they always chuck in a cheeky present for the customer! Great company”

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Posted 2 years ago

The Rave Cave is rated 4.9 based on 1,027 reviews