The Rave Cave Reviews

Name: The Rave Cave
Address: River House, Spetisbury, Blandford Forum, Dorset
Rating: 4.86

4.9 Rating 1,039 Reviews

98 %

of reviewers recommend The Rave Cave

4.9

Based on 1,039 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rave Cave:

The UK's Leading Supplier of High Quality kaleidoscope & Diffraction Glasses

Visit Website

Phone:

+447446975704

Email:

hello@the-rave-cave.com

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The Rave Cave 5 star review on 8th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I dont know why you ask me to give a review since i dont have my order yet. Along with the shipping i had to pay 27€ extra border cost which is an incredible boomer. I dont even know if my order will arrive me before my gig in which i planned to use the fiber flies.”

Helpful Report

Posted 2 years ago

Hi Nazlı, Thank you so much for your purchase and for taking the time to leave us some feedback, we appreciate you! Our system sends an automated review request a couple of days after shipment from our UK office as most parcels will arrive in this time. So sorry to hear that you are unhappy about being charged duties for this international shipment, unfortunately, we have no way to cover these fees charged by your local government. We do try to label the parcels in a way to minimise these fees. We hope you will be pleased with your Space Whip once it arrives, looking at the tracking information it looks like this might be very soon! Many thanks and best wishes,

Posted 2 years ago

“Fast and friendly service”

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Posted 2 years ago

“Quick easy service, great products”

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Posted 2 years ago

“Excellent product well packed with bonus wrist band and fast delivery”

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Posted 2 years ago

“Great products, superb delivery (time), and a lovely note on my packing slip ! Thank you, wonderful people !”

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Posted 2 years ago

“Good quality product”

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Posted 2 years ago

“Great service and a decent product that did the job as advertised.”

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Posted 2 years ago

“Ordered the retro glasses and they are amazing quality and and a perfect combo for the dancefloor this summer. Really good service from the team, got them just in time for my rave of the summer and can't wait to wear them again for the rest of the raves I go too.”

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Posted 2 years ago

“Ordered on Monday and still hasn't arrived in time for Saturday when it's actually needed.”

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Posted 2 years ago

Hi Matthew, Thanks so much for your purchase and message, we appreciate you! So sorry to hear that your delivery is running a little bit late. I can confirm that we dispatched the item next working day by your chosen postage method Royal Mail 24. It sounds like Royal Mail might have let us down on this occasion. I will reach out to you via email to troubleshoot and help resolve this for you ASAP. Many thanks and best wishes

Posted 2 years ago

“Fantastic quick and friendly service, what a great company.”

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Posted 2 years ago

“Great product and great service”

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Posted 2 years ago

“Great work. Fast Delivery. Thanks!”

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Posted 2 years ago

“Great products, all came very quickly with cheap delivery, and they put a cool lil note on the order form 😀 10/10 from me, would deffo order again”

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Posted 2 years ago

“bit more expensive then expected due too customs charges but 100% worth it”

The Rave Cave 5 star review on 1st May 2022

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Posted 2 years ago

“Helpful knowledge n keep their promise if immediate delivery”

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Posted 2 years ago

“good communication with customers but is missing a tracking code for free.”

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Posted 2 years ago

Thank you for your purchase and for taking the time to leave us some feedback, we appreciate you! We offer both tracked and non-tracked posted options at cost. International tracked shipping is considerably more costly than non-tracked and just isn't worthwhile for many smaller orders. Please select the service you require at checkout. We are happy to assist with tracking enquiries via email. Many thanks and best wishes,

Posted 2 years ago

“Have bought cardboard diffraction glasses from here a few times and always great service, quick delivery, and a high-quality product.”

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Posted 2 years ago

“Great experience purchasing with The Rave Cave. A good product at a fair price and with fast and cheap delivery. Thank you”

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Posted 3 years ago

“Ma fille a besoin de ces lunettes spéciales pour un travail photo. Elle est étudiante dans une école d’art appliqués. Merci pour la livraison super rapide et pour le petit bracelet en cadeau! Elle est très contente, grâce à vous elle pourra donner un effet spécial à ses photos 😊😊👍🏻👍🏻👍🏻”

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Posted 3 years ago

“I haven’t received my order yet so not great”

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Posted 3 years ago

Hi Rachael, Thank you so much for your purcahse and for taking the time to leave us some feedback! Looking into our records I can see that your order was dispatched from our UK offices on Monday and we are still just about within the quoted delivery timescale for this international shipment. I will reach out to you now via email to ensure you have all of your parcel information and a direct line of contact for us. Thank you for your patience, your order should be with you very soon! Many thanks and best wishes,

Posted 3 years ago

The Rave Cave is rated 4.9 based on 1,039 reviews