The Pi Hut have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Great price on the products and incredibly quick delivery. Absolutely going to be using The Pi Hut again
”
- Lee H
“
So I bit the bullet and stuck a Raspberry 5 kit into my Amazon shopping basket - after a few days of the prices going up and down like a yo-yo, I binned it and went hunting.
”
- Mike P
“
I purchaes some Sanwa parts for my fightstick at a good, fair price. Ordered at lunchtime on the Friday and recieved them on Saturday morning. I'm a happy customer.
”
- Anonymous
“
The ordering process was smmoth and efficient.I was kept informed of my order progress and the delivery was first rate. In addition the products worked out of the box and came up to expectations.
Thank you.
”
- Adrian H
“
Fast delivery with tracking info from Royal Mail that arrived next day. Everythig was as ordered so what's not to like! Would recommend and will use again in the future.
”
- Steven L
“
Really quick delivery.
”
- Anonymous
“
Bought as a gift that was rejected. Cost me £9 in postage for my efforts.
Buy a computer from Amazon at least the returns are free.
”
- Sir A
“
realising the mistake and not wanting to have to go through the whole unnecessary returns process I sent a support email immediately.
”
- Michael W
“
I think the communication re delivery/returns could be better.
”
- Anonymous
“
This sucks. The product did not work and they fail to give me a refund or send me a shipping label to send the product back. I would not purchase anything from these guys…..
”
- Kemar L
“
Months waiting for my order, two times ordered. Never arrive nothing. Now waiting again for me refund.
”
- Rafael V
“
I have ordered 2 different parts and got confirmation, but in parcell was only one.
Frankly I will manage without the one not being sent and great was that you very fast sent me refund for lacking one and it's great.
Re
”
- Andrzej J
“
The order was simple, efficient and easy. Great service. This is for my son currently doing his PhD... He has a little side project going so this is a gift for him. He has bought several raspberry pi products in the past whilst growing up and loves your products.
”
- Jakki G
“
Great service, ordered at 15:15 on a Friday and it was with me the next morning ready for my weekend project.
”
- Joe G
“
Great service, it was dispatched the same day. One item I wanted was out of stock and I received a notification for that pretty soon after.
Thanks.
”
- Peter H
