The Pi Hut have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process.
“
Good price for what I bought and easy to use site. The delivery was quick as well.
”
- Oliver I
“
The product was easy to find, the price was good and the delivery as expected. All good really.
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- Rob M
“
Great products at a great price.
Fast delivery also
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- Peter R
“
Bought a Pi5, Pi NVME HAT and Active Cooler. Arrived next day. Discovered that the header supplied with the NVME HAT are too short to allow access to the GPIO. Spoke to PiHut, via Support, who organised a returns number. It is always a pleasure doing business with PiHut, delivery has always been prompt.
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- David B
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Very fast delivery. Great communication in order status. My first order from Pi Hut and I will definitely order again.
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- John B
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I have used the Amp and the volt meters on my OO gauge model railway and am very pleased with them. Your order handling and delivery performance was excellent, many thanks.
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- William L
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Thank you for refunding my returns. It would be nice if the returns process was as smooth as the buying process.
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- Ray J
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The response was that it will have been picked and shipped already and it will go to my old address, if whoever is there now returns it then I will get a refund.
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- David W
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Bought as a gift that was rejected. Cost me £9 in postage for my efforts.
Buy a computer from Amazon at least the returns are free.
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- Sir A
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Disappointed with the company as if both items were shipped at the same time then my order could have been amended, also waiting on a refund for the additional postage.
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- Anonymous
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I absolutely enjoy shopping from the PiHut products come well packaged and delivered really quick. I also appreciate how quicky they are when it comes to restocking items that are out of stock, I only have to wait a few days until I get an email notification that the product is back in stock. The fact that I have never had to return or refund an item tells you how reliable the team is.
I will always shop for my electronics here 👌🏾
”
- David L
“
Quick delivery, it took maybe 3 days for it to arrive? Depending on the days or weekends. I got the items I needed although I'm not sure how to place a refund as I picked the wrong item.
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- Gabrielle L
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Super service as usual
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- Anonymous
“
Great store, good service, would be 5 stars if there was better communication between Pi Hut + Courier and then better communication to the customer
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- Anonymous
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The Pi Hut team continue to offer a first class service and support. Cannot ask for anything better. Thank you.
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- C C