The Phone Casino Reviews

Name: The Phone Casino
Rating: 4.27

4.3 Rating 1,208 Reviews

81 %

of reviewers recommend The Phone Casino

Company Reviews

Metrics

Info

4.3

Based on 1,208 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0208 815 5093

Email:

support@smallscreencasinos.com

Location:

Inchalla Le Val Alderney
GY9 3UL

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The Phone Casino 5 star review on 29th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Deposit & withdrawal are easy. Selection of games is far superior to many other sites.”

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(437345) - Posted 5 years ago

Hi Nicola many thanks for your review. Kind regards The Phone Casino

Posted 5 years ago

“Fantastic”

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(425367) - Posted 5 years ago

Thank you

Posted 5 years ago

“Fine”

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(420328) - Posted 5 years ago

Thanks Natalie

Posted 5 years ago

“Quick entry when logging in, really good variety/choices of games to play, regular notifications about particular offers on certain games and i’Ve NEVER had any problems and I enjoy the games I play on this site especially as others don’t have some of the particular games that I like to play 👍”

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(371419) - Posted 5 years ago

Dear John Many thanks for your detailed review. It’s always helpful to other customers that you cover a few items, both likes / dislikes. So thank you again for taking the time. Kind regards The Phone Casino

Posted 5 years ago

“loads of games brilliant site”

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(128895) - Posted 5 years ago

Cheers Michael Kind regards The Phone Casino

Posted 5 years ago

“Really good and fun to play”

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(440998) - Posted 5 years ago

Hey Kayley Thank you for your comments. Kind regards The Phone Casino

Posted 5 years ago

“Fairly quick withdrawal times good games selection”

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(440707) - Posted 5 years ago

Thank you thank you

Posted 5 years ago

“Excellent games and great that you get free spins aswell. Love the fact that you can deposit and you get money off some spins, my favourite once so far”

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(441547) - Posted 5 years ago

Hey Karen, Thank you so much for your lovely comments. Lots more free stuff coming soon.... so watch this space. Have a great bank holiday weekend. The Phone Casino

Posted 5 years ago

“Varity”

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(430698) - Posted 5 years ago

Awesome!

Posted 5 years ago

“After having a few problems with understanding some things. I have to say i am happy with the way things were dealt with. I can be difficult. If i had one complaint it would be that no one answers the contact number and the live chat does not work.”

Helpful Report

Posted 5 years ago

Dear Anon, Many thanks for your comments. We always strive to improve our service based on feedback. I will be taking this up your issues with the team at our next CS meeting. Many thanks and if we can be of any assistance whatsoever, please email support@smallscreencasinos.com Kind regards The Phone Casino

Posted 5 years ago

“Easy to register. If you're asked to supply identification this is done by photographing the item and emailing it back to them. Their verification process is almost immediate so if there is a problem, they do email you right back. Selection of games and promotions is excellent.”

Helpful Report

(437345) - Posted 5 years ago

Hey Nicola Many thanks for your comments. Look out for our bank holiday weekend special :-) Kind regards The Phone Casino

Posted 5 years ago

“The no wagering is good but I was not aware that my deposit were not withdrawable so ended up putting money in that Could not get out again. For that reason I won’t be using this site again.”

Helpful Report

(446175) - Posted 5 years ago

Hi Tania I have asked CS to look at the account for me and I can see that all withdrawals have been processed for you in a timely manner. On that basis, I'm not sure what your comments relate to? If you have any further questions, please email support@smallscreencasinos.com and we will be more than happy to assist you. Kind regards The Phone Casino

Posted 5 years ago

“On your site it says available night and day. Ive been trying to call since yesterday. Ive also tried online with the chat. But that is also no working. Can you please tell me who and hiw ro contact”

Helpful Report

Posted 5 years ago

Very sorry Sam, CS operating times are displayed on the support page. Using the details I can see hereI I’ll ask CS to contact you. Any further queries, please feel free to email support@smallscreencasinos.com Kind regards The Phone Casino

Posted 5 years ago

“Had good winnings! 🙂”

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(441132) - Posted 5 years ago

Dear Mysterious.... Thank you for your review and congratulations on your winnings. We hope to see you again ... Kind regards Anon :0

Posted 5 years ago

“Great site I enjoy playing daily.”

Helpful Report

(426908) - Posted 5 years ago

God luck Craig Thank you for posting your review. We value your comments. Have a great weekend. Kind Regards The Phone Casino

Posted 5 years ago

“Love that fact that you can deposit from only £3 love the site”

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(344374) - Posted 5 years ago

Love the fact that you love that :-) Have a great weekend xx The Phone Casino

Posted 5 years ago

“Excellent service”

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(435309) - Posted 5 years ago

Teresa Thank you for your review. Have a most excellent weekend :-) The Phone Casino

Posted 5 years ago

“Fast and easy to sort my id out”

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(386500) - Posted 5 years ago

Thanks Samantha I'll release the choccie biscuits as a Friday treat .... Have a great weekend. Regards The Phone Casino

Posted 5 years ago

“Easy. Simple. Everything is good”

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(383563) - Posted 5 years ago

Vladislavs Many thanks for your review. Have a great weekend and see you again soon. Kind regards The Phone Casino

Posted 5 years ago

“They make it look like u win money then rob u blind.”

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(384106) - Posted 5 years ago

Hi Roland I've just asked CS to look into your account for me and to be honest we don't understand your review. It doesn't make sense based on your account activity! Just for your information..... every single game (on any reputable and licensed UK Gambling sites), undergo rigorous, independent third party testing and the games are then certified for use by the UK Gambling Commission. The Commission then regularly checks the certification so that the games have not been tampered with. As such you, as a customer, and every other customer that plays any UK licensed site, can have complete confidence that the games available to you are FAIR and operate according to their design. This is what makes the UK market a great and safe environment to play games within. This however, doesn't mean that everyone will win, every time they play and you must only play when its fun to do so and within your means. There are tools available in the site (under the main menu called "Know your limits") and the CS team can also assist you if you want to limit or restrict your activities in any manner. Further, if you are experiencing any problems, no matter if you have deposited £1 or £1m, GamStop is the national self exclusion scheme that you can access to prevent yourself from accessing any online site. If we can be of any help whatsoever or if you have any queries about the games that you have played, please feel free to contact the team using support@smallscreencasinos.com and we will do our very best to address any questions. We hope that you will see, we do not do anything to the games once they are launched so we have no ability whatsoever to take any money from you other than what you choose to do yourself. Kind regards The Phone Casino

Posted 5 years ago

The Phone Casino is rated 4.3 based on 1,208 reviews