The Phone Casino Reviews

Name: The Phone Casino
Rating: 4.27

4.3 Rating 1,208 Reviews

81 %

of reviewers recommend The Phone Casino

Company Reviews

Metrics

Info

4.3

Based on 1,208 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0208 815 5093

Email:

support@smallscreencasinos.com

Location:

Inchalla Le Val Alderney
GY9 3UL

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The Phone Casino 5 star review on 29th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Verry happy”

Helpful Report

(278479) - Posted 6 years ago

Hey Tomaz Many thanks for your very kind words. Kind regards The Phone Casino

Posted 6 years ago

“Great variety of games with some very big wins! Once you have sent over your documents to verify who you are the withdrawal of funds are super quick! Very happy one of the best online casinos I have played by far!”

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(311881) - Posted 6 years ago

Hi Marie many thanks for your wonderful comments. We love having you too. Have a lovely day. Kind regards The Phone Casino

Posted 6 years ago

“I love this site easy to use and had a few wins on the free spins”

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(296114) - Posted 6 years ago

Hi Lorraine Thank you for your comments. Have a great day. Kind regards The Phone Casino

Posted 6 years ago

“Easy to use”

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(307642) - Posted 6 years ago

“I enjoy playing the slots the customer service is brilliant I thoughilly enjoy your site”

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(310842) - Posted 6 years ago

“Ok for the website, nice construction and maintenance, overall a copy/paste from the competition, and the fruit dojo..even with autoplay is booooring...decided to play it only on autoplay while mobile is on charge and meanwhile I'll watch tv or use a tablet, The 20£ doesn't pay for the time wasted or battery drain.”

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Posted 6 years ago

“The Phone Casino has been so easy to use and great fun, right from the start. Registering was very quick and simple too. The customer support team are caring and helpful, they take the time ⌚ to solve any problems you may have.. The games are great, there are loads to choose from and fab promotions too..I love playing Fruit Dojo every day...Infact I finished first the other day and was thrilled to receive £100 prize money. The Phone Casino has got something for everyone to enjoy.. I love it.”

Helpful Report

(151256) - Posted 6 years ago

“It says you get free spins and keep your winnings. You only get spins on one game, which you have to bet a unrealistic score, so never any winnings. If you click to play on slot machine it actually takes money from your phone bill! It never stated anywhere it would do this!”

Helpful Report

Posted 6 years ago

Hi Natalie Thanks for your comments. The 100 free spins is on our exclusive game “Fruit Dojo” and allows you to have a free chance to win free money without any deposit requirements. This is available every day to all players and is also a random game so that it doesn’t create any bias. In addition, you can see from the leader board and the winners list that people win FREE prizes every day. In fact on the weekends we increase the number of winning positions / prizes payable so that each week thousands of players win free money and the best part is, when you do , there are no play through or caps on the winnings or restrictions. You are free to withdraw that whenever you want. In respect of other games on the site you have to make a deposit to play them if you want. We think thats fair and clear and transparent. No other casino offers you a chance to win free money with no restrictions. All you have to invest a bit of your time to play a free game and see if you win. In regards to your comment on “taking money from your phone bill”; your comment is misleading. If you are playing the fruit dojo 100 free spins game, you have the option to get more free entries so you can play again and again and have more chances to get into the pay table. This very clearly shows you that you have to make a deposit by mobile to get the additional free entries. You MUST HAVE selected one of the options else we cannot charge your phone. The only other way to bill you phone is if you went to cashier, selected pay by mobile and then chose an amount to deposit and then pressed confirm..... So thats 4 clicks... on that basis I really cant see how we have taken money from you. You must actively make a deposit before we are allowed to charge you. Regardless however, the money that is billed to your phone bill is available in your casino wallet and you can play that on any game you choose to. I hope that clarifies things for you. Any questions about you account please direct them to support@smallscreencasinos.com our team will be happy to assist you in which ever way they can. Have a great day Kind regards The Phone Casino

Posted 6 years ago

“Excellent site, lots of games to play, £3 minimum deposit which is fab... quick withdrawal to card. Would of been 4* if they had the use of PayPal.”

Helpful Report

(18078) - Posted 6 years ago

Dear Anon, Don’t be shy :-) Thank you fo your review. We have been trying to get Paypal... sadly their minimum requirement is too high at the moment and despite trying many different people.. it seems too hard to get to the right person that can assist us. We’ll keep trying though as we want that 5th star xx Kind regards The Phone Casino

Posted 6 years ago

“Very helpful over the phone when sorting out verification and also quick withdrawal. No issues at all plus very good selection of games.”

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(260397) - Posted 6 years ago

“The whole casino app xx”

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Posted 6 years ago

Arichards, Many thanks for your review. Have a great weekend. Kind regards The Phone Casino

Posted 6 years ago

“Okay to start with as usual but subsequent visits terrible. But thats how it always is so hasten to add wont be playing so no further deposits”

Helpful Report

(307221) - Posted 6 years ago

Hi Karen Could you be a bit more specific please? Without constructive comments we cant make the necessary improvements. Please email your comments to support@smallscreencasinos.com and I can then come back to you on things that you're unhappy with. You're overall winner which is great, hence we are slightly confused by your comments. We look forward to hearing from you. Please quote "reviews.co.uk" in your email header and I hope to be able to address your concerns. Kind regards The Phone Casino

Posted 6 years ago

“Great choice of slots to play.shame you dont give loyal customers 20 free spins to win with.like a lot of other casino sites do.you would get more customers that way i think.”

Helpful Report

(286775) - Posted 6 years ago

Hey Garry Many thanks for your review. We are updating the bonusing scheme again over the coming months, but in the interim, look out for the cash drop prizes and the weekend free cash giveaways. Thank you again and hope you are enjoying the sunshine. Kind regards The Phone Casino

Posted 6 years ago

“Easy registration, great welcome offer and nice quick payout on winnings.... brilliant site.”

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(254922) - Posted 6 years ago

Hi Mark Thank you :-) Shameless that I am, please remember to tell your friends Kind regards The Phone Casino

Posted 6 years ago

“I've put a lot of money through but haven't been offered anything in return no free spins or bonus. I play the daily fruit dojo but can't get anywhere near the highest score how do you get to a higher score ??”

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Posted 6 years ago

Hi Kat Thanks for your comments. The short answer is that, its not meant to be a function of how much you deposit otherwise people who deposit more than you would be favored ahead of you. Its a random game, just like all the other games and to be fair to all players it has to be random so every player has an equal chance of winning. We've played it in the office (when testing) and trust me my scores were nothing to write home about, however, you can see clearly every day we are completely transparent about the people on the leader board and the prizes offered as well as the winners from the previous day. Our only advice is to keep playing with all the free tickets you get, everyday and good luck. We have a new game coming soon so look out for that too. Kind regards The Phone Casino

Posted 6 years ago

“Played for ages on numerous different slots. Documents checked quickly and winnings paid promptly.”

Helpful Report

(304103) - Posted 6 years ago

Hello Anon... Don’t be shy we wont bite... Thank you for your lovely review. Congrats on your win and good luck. Kind regards The Phone Casino

Posted 6 years ago

“I like the choice of slots and casino games available at the phone casino. Also the free spins is something to look forward to everyday. I also had a win and the money was in my bank within 1 day. I will continue to play at the phone casino and is one of the best online casinos I have played for a good while.”

Helpful Report

(303104) - Posted 6 years ago

Nathan You are too kind... but we love it. Have fun and thank you again. Kind regards The Phonen Casino

Posted 6 years ago

“I left a bad review before and would like to take this opportunity to apologise for the review I left regarding mobile ph deposits!! Turns out there was actually an issue with my network provider!! It has happened again since then and the phone casino team resolved the problem very quickly!! I also love the free fruit dojo game and have one a few times on it. I also like the different deposit options and have one wee smounts here and there. Great selection of games and there fun to play! Thanks again for resolving the issues I’ve had promptly and again I apologise for my last review Charlene xxx”

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Posted 6 years ago

Thanks for sharing the love. We are here for you in any way we can be. Thank you very much for updating the review as it sometimes goes unnoticed how hard the Customer services team work on your behalf. Have a great weekend. Kind regards The Phone Casino

Posted 6 years ago

“I have just won £1000, very good payout, just a bit nervous about the withdrawal because the app reviews but I’m sure I will be playing this casino in the future and it’ll be my number one, once the withdrawal is through deffo a 5 *****”

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Posted 6 years ago

Hi Brandon Thanks so much for your great review. Withdrawals are always very quick if done as back to card. Congratulations on your win and have a great weekend. Kind regards The Phone Casino

Posted 6 years ago

“Love this site and had a lovely bug when yesterday let’s hope the withdrawal process is quick 😛”

Helpful Report

Posted 6 years ago

Saoirse Thank you so much for your lovely review. Withdrawals are pretty quick as long as all the ID is in place. Always contact support@smallscreencasinos.com if you have any queries. Thank you again. Have a lovely weekend. Kind regards The Phone Casino

Posted 6 years ago

The Phone Casino is rated 4.3 based on 1,208 reviews