The Phone Casino Reviews

Name: The Phone Casino
Rating: 4.27

4.3 Rating 1,208 Reviews

81 %

of reviewers recommend The Phone Casino

Company Reviews

Metrics

Info

4.3

Based on 1,208 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0208 815 5093

Email:

support@smallscreencasinos.com

Location:

Inchalla Le Val Alderney
GY9 3UL

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The Phone Casino 5 star review on 29th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi lately its crashing inbetween my free won spins or just freezing i fell i have topped up alot and have lost so many spins thT i have been given when topping up and its a little frustratingas ive played and spent a bit of money latley.. but i have alwys loved the phone casino as a no wagering and so many variety of games its a 5 star from me. Leanne”

Helpful Report

(427549) - Posted 5 years ago

Hi Leanne, that's upsetting. I'll get the CS team to reach out and see why its suddenly become an issue. Sorry for any inconvenience, we try very hard to overcome the "technology" and make life as easy as possible. Thank you also for your support. Kind regards The Phone Casino

Posted 5 years ago

“First class response”

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Posted 5 years ago

Thanks Paul Hope to see you again real soon :-) Regards The Phone Casino

Posted 5 years ago

“I find the app very goood. It glitches quite a bit and have to log on and of alot. Games are fun and winnings are transfered fast”

Helpful Report

(441566) - Posted 5 years ago

Hi Sam Thank you so much for your review. I’ll get CS to contact you to get some more info on the glitches you speak of to see what the issues are. Thank you again. The Phone Casino

Posted 5 years ago

“Enjoy playing it but not enough games to pick from.”

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(411692) - Posted 5 years ago

Hi Jayne Thank you so much fo your review. Out of curiosity where would you like to see more games? At the moment we have about 600, most are slots as that’s what’s available. We are adding Bingo very soon and we have a whole raft of new live games coming too. Your feedback is much appreciated. Have a great weekend. Kind regards The Phone Casino

Posted 5 years ago

“Pretty cool site, but could do with more free spins for real cash”

Helpful Report

(438524) - Posted 5 years ago

Hi David, Many thanks for your positive comments. Last weekend we added a a deposit and reward page that gives you real money free spins when you make a deposit. Just go to the main menu and you’ll see it there. As with all our bonuses and promotions, we don’t have any play through restrictions. More and more games will be added to that page as we go and we will be trying different ways to get our players Moore real money spins . Hope thats helpful The Phone Casino

Posted 5 years ago

“Easy to use. Brilliant tournaments and fantastic choice of many different games! Easy to deposit, very quick withdrawal method.”

Helpful Report

(422095) - Posted 5 years ago

Thank you Charlotte x

Posted 5 years ago

“at the moment I'm happy I can't say anything else”

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(381009) - Posted 5 years ago

Krystian.... stay happy Have a great weekend. Kind regards The Phone Casino

Posted 5 years ago

“I have recently started playing phone casino again and thoroughly enjoying my experience. Although I do like the Mr wonga free spins I much preferred it the old way where u got so many free spins over the weekend if like on reels of luck etc. I'm probably just a boring old fart that liked the other way ha ha but other than that I'm really enjoying playing”

Helpful Report

(126832) - Posted 5 years ago

Never be boring ha ha Thank you for your comments. Basically we had to change the way we did things because of the tax law changing in the UK. We were the fist company to move completely away from that style of promotion and now you’ll now see lots of other companies following a similar path. If you do get free spins, most companies again add restrictions on how much you can win from them or they will add a playthrough condition to the spins.... We don’t. We want it to be fair for you. Whatever awards you get from us have no restrictions attached part from abuse restrictions. Hope that sheds some light on the matter. Have a great weekend. The Phone Casino

Posted 5 years ago

“Excellent site”

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Posted 5 years ago

Thank you for your review.. don’t be shy though we don’t bite.... much!

Posted 5 years ago

“Great site. Fast & easy deposit & withdrawals. I enjoy playing on this site & like your exclusive games best.”

Helpful Report

(240323) - Posted 5 years ago

Hi Sarah Thank you so much for your review. Fingers crossed, we'll have some more exclusive games being released in the next month or two for you to play around on. Kind regards The Phone Casino

Posted 5 years ago

“Great selection of games”

Helpful Report

(368010) - Posted 5 years ago

Dear Anon... We didn't realise how common that name was (ha ha!) No need to be shy... but thank you anyway for your kind words. The Phone Casino

Posted 5 years ago

“Needs more bonus’s and maybe a free spin winning wheel each day for registered players?”

Helpful Report

(410539) - Posted 5 years ago

Hello Anon, We have added loads and loads of free bonuses when you make a deposit on the "Deposit and Reward" page. In addition, you have the daily 100 free spins to win cash & prizes - completely free (no deposit required) that operates daily as well as lots of other freebies that are added ad-hoc. We, unlike other casinos that offer free spins, DO NOT attach any restrictions or terms to our rewards and free spins. You get to keep what you win with NO CATCHES, so I regret to inform you that we will not be offering a winning wheel where you win something that has terms and conditions attached to it and that further caps the amount of winnings you can withdraw from it. We don't believe that's fair to the player so we do things differently. Hope that makes sense. Kind regards The Phone Casino

Posted 5 years ago

“Great app and quick services!”

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(265128) - Posted 5 years ago

Why thank you Franz... great to have you on board Kind regards The Phone Casino

Posted 5 years ago

“Decent wee app”

Helpful Report

(439312) - Posted 5 years ago

and you're a decent wee chap :-) Kind regards The Phone Casino

Posted 5 years ago

“Easy to use, transparency and fun”

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(438486) - Posted 5 years ago

Hi Rowan Thank you kindly for taking the time to leave a review for us. Have a great weekend. Kind regards The Phone Casino

Posted 5 years ago

“Great and fast withdrawal”

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(389382) - Posted 5 years ago

Thanks Kenneth Have a great weekend Kind Regards The Phone Casino

Posted 5 years ago

“I love the rewards, plus the tickets for the toy shop on top. Fast withdrawals too.”

Helpful Report

(243635) - Posted 5 years ago

Isha Thank you, we listed to our customers and what they wanted. There are few more treats in the pipeline so you'll get to see them soon. Stay Lucky! Kind regards The Phone Casino

Posted 5 years ago

“I love it.”

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(320970) - Posted 5 years ago

We love you too xx Kind regards The Phone Casino

Posted 5 years ago

“Not a bad CASINO site at all I just need too win more”

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(233513) - Posted 5 years ago

Fair play! LOL Kind regards The Phone Casino

Posted 5 years ago

“I enjoy the variety of games to play, love the daily free spins on Mr Wonga! But my favorite game so far is The Leprechaun song. Love the features & bonuses!”

Helpful Report

(422119) - Posted 5 years ago

The Phone Casino is rated 4.3 based on 1,208 reviews