The Phone Casino Reviews

Name: The Phone Casino
Rating: 4.27

4.3 Rating 1,213 Reviews

81 %

of reviewers recommend The Phone Casino

Company Reviews

Metrics

Info

4.3

Based on 1,213 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0208 815 5093

Email:

support@smallscreencasinos.com

Location:

Inchalla Le Val Alderney
GY9 3UL

Write Your review

Tell us how The Phone Casino made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Phone Casino 5 star review on 29th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like to be a customer at phone casino I have good experiences with you thank you !”

Helpful Report

(886419) - Posted 2 years ago

“Plenty of slots to choose from and any winnings are paid rapidly in to your account. Withdrawing your winning is quick and easy.”

Helpful Report

Posted 2 years ago

“A friend referred me and have to say very impressed with site easy to use had a loverly win which may I add was in my account within minutes other sites I’ve waited days for winnings happy player here”

Helpful Report

(886815) - Posted 2 years ago

“I would give 5 star if its not charge £1 for withdrawal fee.”

Helpful Report

(886638) - Posted 2 years ago

“Unnecessarily difficult to make a withdrawal requiring photo ID and a bank statement, but won't take a photograph of a bank statement. In an overcrowded market there are better easier options.”

Helpful Report

(885065) - Posted 2 years ago

“Haven't managed to get or win anything really mainly apart from make deposit Pathetic free spins offer impossible to get anywhere or anything for free on annoying stupid mr wongas awful game then it tries to get you to pay money to purchase more tickets so you can play it even more in order for you to even be able to qualify for any cash prizes which kinda defeats the object of free spins why not have proper free spins on an actual real slot games instead of that ..!! Also keep sending messages regarding tournaments but try get on to tournaments sends you back to mr wongas yet again .Regularly play tournaments on othersites without any problems & everything is so much simpler & clearer including easier options on how to get free spins etc or anything being offered ..Frustrating. . Other sites so much simpler & have better promotions & offer proper bonuses you can actually win something from !!!!!”

Helpful Report

Posted 3 years ago

Hi there I think there is some confusion withyour experience - perhaps I can explain a few elements that will make life easier for you. 1. Mr Wonga is a daily free to play game that, if you are lucky enough to score well and land within the top 200 (weekdays) and 300 positions ( weekends) you will win a free cash prize and or real money free spins - for NO COST or CHARGE whatsoever. Whatever you win from that ou are free to take out - NO RESTRICTIONS. 2. the offer to get more entries at the end - doesnt cost you anthing as we simply give you more free tickets to play the Mr Wonga = more free chances to win a real money prize. There is no obligation and secondly the depoist you make is available in the cashier' for you to play in amy game of your choosing. 3. the game has to be fair tio all players - depositing / non depositing. Its random and every single customer get the opportunity to play every day for free - if youre lucky to win then youve won something for absolettely nothing - that seems fair to us and for you as a depoisting or non depositing customer. 4. We only run 2 other types of tournaments at the moment. The most current one is Fluffy Siundays where teh top 3 point scores will wil £100, £50 and £25 in cash and its awarded on the MOnday afer the tournament. we have run tournaments on "elk games" in the past but not so much now. There are sometime tournament run by our games providers like Pragmatic play and all teh tools and rules are there to see. I hope that clarifies what we have to offer and how we try to be as fair as possible to everyone. Kind regards The Phone Casino

Posted 3 years ago

“Fun to play - not sure about the withdrawal system. £1 for withdrawals is aceptable, but £20 min seems a bit high”

Helpful Report

(858889) - Posted 3 years ago

“Everything has been very good so far, easy to use interface and clear instructions for withdrawal and depositing.”

Helpful Report

(883394) - Posted 3 years ago

“Ive enjoyed playing the game's And it's easie to play i recommend this site”

Helpful Report

(778138) - Posted 3 years ago

“I found the site.... weird... I've played on many gambling sites over the years, and this was probably one of the worst, if not the worst. Firstly, when you sign up, you're given a password that you can't change at the point of sign up. It basically forces you to use the last 4 digits of your mob number. You can the choose to change it, BUT at a cost.... They send you a text message that you need to reply to that has a fixed fee attached! I've never came across that before and I think it's really customer unfriendly! IF you do manage to walk away in profit, the minimum withdrawal I believe is £20 AND they charge you £1 to process... With so many gambling sites out there, I won't be returning any time soon.”

Helpful Report

(858700) - Posted 3 years ago

“faster service I have not seen anywhere else🥇”

Helpful Report

(858420) - Posted 3 years ago

“I had a technical issue that the customer service team sorted out really quickly…… great service!!!!”

Helpful Report

(856445) - Posted 3 years ago

“Great selection of games. Easy withdrawal and deposit process. Good times”

Helpful Report

(303455) - Posted 3 years ago

“Best online casino and fast cash withdrawal”

Helpful Report

(551270) - Posted 3 years ago

“great fun. only issue i have i did the 24 pounds and id but i didn't get my free spins. but all round great I won on my first time . hope i can keep winning”

Helpful Report

(852271) - Posted 3 years ago

“Very helpful staff good range of games won a few times feeling very lucky with your site”

Helpful Report

(389935) - Posted 3 years ago

“Don’t like how you have to get over £20 to withdraw.”

Helpful Report

(783178) - Posted 3 years ago

Hi Byron The limt doesnt apply when someone wants to close their account - its just there for smooth operational purposes because of the processing costs for depoists and withdrawals. Sorry, we know it can be a pain somethimes but it is applied consistenly to everyone so that we dont have to pick up all the processing costs or pass them on (depoisits and withdrawals both incurr processing fees from our side). Kind regards The Phone Casino

Posted 3 years ago

“All I all not a bad sight happy so far”

Helpful Report

(816166) - Posted 3 years ago

“This online casino is faultless. Excellent choice of games/slots, free spins, no wagering requirements and instant withdrawals. Definitely my favourite casino and I'll be playing more slots with them in the future.”

Helpful Report

(847683) - Posted 3 years ago

“I don't think u give enough cash bonus like you used but I really enjoy using this casino”

Helpful Report

(22330) - Posted 3 years ago

The Phone Casino is rated 4.3 based on 1,213 reviews