Name: The Pest Control Co
Rating: 4.49

“I had thus company out for vermin control(rats)in my attic ,on return visit was informed there was no activity. ,I still have said vermin now running it seems through my property walls and /or spaces between ceilings of rooms have been unable to contact the company on phone number supplied on invoice. At £162 this is an extremely high price for a problem not solved. Presently too scared to sleep and its affecting my mental health. At a time when I have just lost my husband this is not acceptable. Would not recommend using this company at all.”

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Posted 2 years ago

Thank you for your feedback Sharron. We can see that our technician came back to site following the second visit to place more treatment down for yourself, after this review was written. We hope that the further works carried out at your property has helped resolve the issue. We always advise customers to call us if they are unhappy with our service so that we can rectify any concerns. We are due to make contact with yourself at the beginning of next week to check in, however please make contact with us before this if you are worried.

Posted 2 years ago

“Second field mice invasion this year, first in January and now in November. First company were ok but the response from The Pest Control Co was infinitely better in all kinds of ways. Helpful people on the phones who arranged a visit the same day. Kevin, the technician who came was friendly, very helpful and knowledgeable and much more thorough than the previous one. He explained exactly what he was doing, what he was looking for and asked good questions which led to him inspecting the roof space even though the invasion was in the kitchen. He also uncovered a probable entry point which was not picked up or blocked before. Price was reasonable.”

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Posted 2 years ago

Thank you for your feedback Christine. We are pleased you are happy with our service.

Posted 2 years ago

“Amazing service would highly recommend the company Darren who came out was friendly very knowledgeable and put my mind at ease”

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Posted 2 years ago

Thank you for your feedback, we are pleased you are happy with our service.

Posted 2 years ago

“Don’t have anyone in our area to deal with our suspected problem( woodworm) Phone number is a Worthing number and we live in Worthing.”

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Posted 2 years ago

Thank you for your feedback Suzy. We apologise that we were unable to help with your woodworm issue.

Posted 2 years ago

“Very thorough investigation which I found helpful and reassuring.I will hope it all results in keeping rats away in future.”

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Posted 2 years ago

Thank you for your feedback, we are pleased you are happy with our service.

Posted 2 years ago

“Called today and spoke to a lady, explained to the lady about my problem, she was so rude, no need for it at all. Listen to my call and you will hear how patronising she was. Only left one star because no option to leave none.”

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Posted 2 years ago

Good Morning, unfortunately we cannot find a call under your name on our system to be able to listen to this. Could you please email us at info@pestco.co.uk, with the date and time you made this phone call, along with the telephone number you rang off? We can take a look into this, to see if it was our company. We pride ourselves on excellent customer service.

Posted 2 years ago

“We called for a bedbug big problem at one of our bedroom, the company designated Darren to come and help us. He has being amazing and beyond! A truly hero! He did an amazing job, caring about our stuff and leaving the place in perfect conditions! Hopefully we won’t need them again but I cannot recommend them specially Darren enough! Serious people, fairly quotes and had done the job amazingly great!”

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Posted 2 years ago

Thank you for your feedback, we are pleased you are happy with our service.

Posted 2 years ago

“We had a wasp nest. I have a life threatening allergy to stings. So I phoned The pest control Co. Derek was at our house within 2 hours. He was very professional, knowledgeable and friendly. The price was reasonable and because we are oap's, we had 10% discount (this also applies to NHS workers). I would recommend this service to anyone.”

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Posted 2 years ago

Thank you for your feedback, we are pleased you are happy with our service.

Posted 2 years ago

“Same day discovered woodworm, contacted Pest Control, sent pics and came to survey next day. Treated a few weeks after as was having work done on the house. Jamie was very professional and did a great job. First time buyers, it was a bit stressful, but he was very helpful and we felt assured after. Good guarantee on treatment, just remember VAT on top of quoted price!”

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Posted 2 years ago

“I phone up at 08.30 ish and the lovely Derek turned up about an hour and half later. He dealt with our problem swiftly and efficiently. Thank you for such an amazing service.”

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Posted 2 years ago

“Although based in Malden they refused to come out as far as Latchingdon just 5 mikes away because their technician who covered this area had left! 5 mikes?!?”

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Posted 2 years ago

Rather than booking in any works that we would then need to cancel. We felt it was better to be upfront and honest by telling you the truth, that we were unable to carry out works for yourself in your area, due to the technician not being available for work at this time.

Posted 2 years ago

“Excellent service! I phoned this morning and Kevin was with me within 2 hours. I had initially explained that our wasp nest was located in a very tricky location with difficult access. Kevin was absolutely brilliant and was able to use his expertise and experience in accessing the wasp nest. He explained everything very clearly and came up with a plan before starting work. Despite the challenging access he succeeded. I highly recommend The Pest Control Co and will definitely be using them again if needed. Thank you for your exceptional customer care service.”

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Posted 2 years ago

“I got a very competitive quote (discount for oap! ) and they came to treat wasp nest within 2-3 hrs and Derek ,and rang me 30 mins before arrival and saw another entrance besides the one that had been noted for the wasps…they were treated and said unlikely but if further wasps in next 5 days contact them and they’d return free of charge…but not required! 👌well done great service thank you Derek !”

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Posted 2 years ago

“Phoned this morning and Nigel was with me within an hour. Brilliant service, very pleasant and friendly man. Gave very good advice. Would highly recommend and I would use again if I needed to.”

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Posted 2 years ago

“Phone answered immediately; helpful and informative. Kevin arrived within 4 hours, explained what he would do, did the job, was also friendly and informative. The following morning there was not a single wasp from any of the 3 nests dealt with. I am happy to say that I cannot think of any way that the service could be improved - brilliant all round!”

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Posted 2 years ago

“Derek was here at the appointed time. Very efficient and knowledgeable about the wasps nest that we needed removing. Courteous and efficient. Would thoroughly recommend Pestco.”

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Posted 2 years ago

“I have had 2 visits from this company as I have a problem with wasps. They have gone worse than better and are in the same place. £90 paid out for nothing. I have contacted the CEO as i want a refund as I've paid for nothing and if I dont get a refund I will be contacting trading standards as you are supposed to be a pest conttol company but that isn't the case as far as I'm concerned.”

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Posted 2 years ago

Hi Paula, Having looked into this using your name and email, we do not appear to have carried out these works for yourself, and have no record of a complaint email from you. Could you please take a look at the paperwork you have for the works and check that it is ourselves? If it is not, could you please remove this published review. If it is in fact our company, all of our wasp’s nests are fully guaranteed, so if you could reply to the email we have now sent to you. We would like to rectify the situation.

Posted 2 years ago

“CANNOT KILL WASPS. WASTE OF TIME AND MONEY. GET SOMEONE ELSE WHO KNOWS THEIR JOB. THESE RIP YOU OFF.”

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Posted 2 years ago

All of our wasps nests are fully guaranteed, could you please check that we are the correct company that carried out these works for you. If so, could you please give us a call, we would be happy to send a technician back to site to erradicate the problem for you.

Posted 2 years ago

“Absolutely rubbish at killing wasps. Theres more than ever. Don't even think they use pesticides. More like talc. They charge a fortune for nothing. AVOID AT ALL COSTS IF YOU DONT WANT TO GET RIPPED OFF”

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Posted 2 years ago

All of our wasps nests are fully guaranteed, could you please check that we are the correct company that carried out these works for you. If so, could you please give us a call, we would be happy to send a technician back to site to erradicate the problem for you.

Posted 2 years ago

“Excellent service. Raised the issue at 9am and Derek was round by 10:30am to sort my little intruder out. Very pleaseant and helpful company. Answered all my questions and gave great advice. Thank you.”

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Posted 2 years ago

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

The Pest Control Co Reviews