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The Pest Control Co Reviews

4.5 Rating 239 Reviews
88 %
of reviewers recommend The Pest Control Co
4.5
Based on 239 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read The Pest Control Co Reviews
Anonymous
Anonymous  // 01/01/2019
Steve was so friendly, knowledgeable and experienced. He wasn’t judgemental and made me feel at ease when treating my home for pests. He kept me updated on when he was coming and an appointment was booked for the same day. Fast, easy to book service, with a quote via telephone. Highly recommended.
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Posted 1 year ago
I am very pleased called about a wasp nest, same day Pestco arrived and removed it. Derek explained everything, carried out the task of removing the wasp nest professionally. Very satisfied.
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Posted 1 year ago
Thank for the excellent service today. The wasps’ nest was discovered late last night, I called Pest Control Co at ~08.00, Andrew had the problem sorted by 11.00 and no sign of them since! Thank you.
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Posted 1 year ago
Friendly, approachable and very Professional, fast and extremely honest. Would totally recommend, hoping not to have to use the company again, but they will be the first company to call.
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Posted 1 year ago
I voiced I was uncomfortable with the use of snap traps to catch one mouse but felt a bit pressured into paying for it to be done. £180 for 4 kill traps that are worth £7 from amazon doesn’t seem fair to me. I assumed after agreeing on the phone for the assessment that the mouse could be taken care of on the day and also that the traps wouldn’t kill the mouse. I tried to get a refund over the phone but was told I couldn’t due to the work already being done etc. I understand it was my own fault for agreeing, just like the woman said over the phone to me, it’s a learning curve and I will deal with it myself in future and not get myself into debt over 4 mouse traps.
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Posted 1 year ago
Thank you for your feedback. However we can never guarantee that a rodent is going to be caught on the day. Therefore the next option is either traps or poison. On this occasion our technician had decided to place traps down. Our aim is offer excellent customer service, and problem free. We would like to resolve this issue, if you could please call our office.
Posted 1 year ago
I rang at 7:55am and spoke to a really lovely lady who new exactly what she was doing and what to offer me and by 8:30am Jason had arrived to my home. He rang 30 minutes before to let me know he was coming and was very informative. Although I hope to never need to use these again, I highly recommend. Brilliant service from start to finish. Thank you
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Posted 1 year ago
I was impressed with this company. I was worried about seeing mice in the house, and mouse droppings near the children’s toys. I bought some mouse traps that did nothing. I called The Pest Control Co and was told that Derek could come around within a couple of hours. He had a good look around, and we discussed options that were likely to be effective and safe as there are children in the house. He worked quickly and efficiently. I was really impressed. I have not seen a mouse since he came came around. Thank you Derek.
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Posted 1 year ago
Had a potential rat issue under the decking that was driving the dogs mad. We called PestControl and Derek arrived to sort the issue. Very professional and clearly knows his stuff when it comes to pests - I learnt a bit about rats in particular! Would definitely recommend.
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Posted 1 year ago
Overall a great experience using pest co! Derek is extremely knowledgeable and a friendly chap! Would highly recommend.
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Posted 1 year ago
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Posted 1 year ago
Same day service. Jason was amazingly well informed. Didn't presume anything, really helpful and informative beyond the bait. Honestly after quiet a distressing time he felt like a superhero ! Lovely admin on the phone too and easy to pay by card. 🙏 Thank you
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Posted 1 year ago
Derek was very polite and helpful in advising how to get rid of a squirrel from the attic. When we needed urgent help Derek came the same day
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Posted 1 year ago
Derek was very helpful when he came to check on my house due to a mouse infiltration. He answered all my questions and was very helpful. The Office were very accommodating and helpful when I had to make further appointments.
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Posted 1 year ago
Quick response and problem sorted. Derek was friendly and helpful. Thanks...
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Posted 1 year ago
Very disappointed in the service. Andrew was in the house less than 40 minutes Couldn’t get the kick board off which is where the mice were getting in so left poison under the sink and around the kitchen only Mice apparently getting in through the air brick, I would have thought for the price £162 which included a 10% discount ! a cover would be included but I was simply directed to Google in order to find and pay for one myself Follow up visit in two weeks another £90! That won’t be happening ! Andrew was very pleasant can’t fault him but I did not feel reassured and it was eye wateringly expensive for the service provided.
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Posted 1 year ago
Thank you for your review. On the initial booking we will always state the price for the survey and treatment to be placed down. We cannot quote for any proofing over the phone, as at that point we do not know what materials will be required, until the technician has been to site and carried out the survey. The technician will have placed the bait down in the best possible area, without causing damage to your property.
Posted 1 year ago
The Pest Control Co were the third company who I'd had out to try and sort a rat problem. I am pleased to say that the problem has now been resolved and the staff were very helpful and persistent in getting rid of the rats. I'd definitely recommend their service in Leeds.
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Posted 1 year ago
Very poor service in Blackburn. Would not recommend!!!!!!
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Posted 1 year ago
This outfit was recommended to me. A prompt efficient service, quickly sorted my problem. Thank you.
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Posted 2 years ago
Thank you for your feedback, we are pleased you are happy with our service.
Posted 2 years ago
We had a problem with rats in the loft, apparently a drain problem with a dry line in next doors drain (semi detached) Darron came out and re assured us with his friendly expert knowledge and over the course of a couple of visits not only found the problem but solved it as well.... An excellent service all round, thanks Darron!
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Posted 2 years ago
Thank you for your feedback Paul, we are pleased you are happy with our service.
Posted 2 years ago
The Pest Control Co is rated 4.5 based on 239 reviews