The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,619 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

Write Your review

Tell us how The Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Pen Company 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered multiple times over a number of years. Service, prices, and delivery always excellent. Thank you”

Helpful Report

Posted 11 months ago

“Excellent service! Cheers!”

Helpful Report

Posted 11 months ago

“I have ordered a Paperblanks diary from The Pen Company for the last 5 years. The service is excellent and the diaries always are sent very promptly.”

Helpful Report

Posted 11 months ago

“Speedy delivery and easy to order on the website”

Helpful Report

Posted 11 months ago

“Excellent, efficient service and you can speak easily to a person if you have any queries!”

Helpful Report

Posted 11 months ago

“Fast efficient service”

Helpful Report

Posted 11 months ago

“I order a diary every year, always friendly professional help.”

Helpful Report

Posted 11 months ago

“Bought my diary, as usual, from the Pen Company, easy to order, prompt delivery and excellent quality.”

Helpful Report

Posted 11 months ago

“A xmas gift that arrived quickly”

Helpful Report

Posted 11 months ago

“Thank you for a very satisfactory transaction!! Jacquie”

Helpful Report

Posted 11 months ago

“Great service and price”

Helpful Report

Posted 11 months ago

“Kaweco is a firm favourite of my husband & when I saw this I knew it would be a fabulous gift for Christmas. The website was easy to navigate, my order arrived promptly, very pleased with everything, thank you.”

Helpful Report

Posted 11 months ago

“Got a hard to find American own in England at a fair price”

Helpful Report

Posted 11 months ago

“❗️I have written requesting a refund with a return label. I need smaller size nibs and barrel inserts however have had NO reply to my requests. RSVP Marianne Cottee marianne_cottee@btinternet.com”

The Pen Company 3 star review on 28th December 2023

Helpful Report

Posted 11 months ago

Hello Marianne, Many thanks for your feedback - unfortunately, we can find no record of you contacting us. The nibs you have order are intended to fit Kaweco pens - the model you have pictured is not a Kaweco pen and therefore these will not fit. To return the nibs simply post the back to us at the address on your receipt quoting your order number: 23120764 and we will be happy to refund your payment card for these.

Posted 10 months ago

“Brilliant. Just what he wanted - a pen for a large hand.”

Helpful Report

Posted 11 months ago

“Pen arrived promptly and was a good price. Only problem was the package had a strong diesel smell- like it had been soaked in it in transit. Very strange but pen inside the package was fine.”

Helpful Report

Posted 11 months ago

“Never ordered off the Pen Company before but I must say the service was excellent. Great customer service on the phone and really quick delivery, highly recommended.”

Helpful Report

Posted 11 months ago

“Excellent service cannot be faulted”

Helpful Report

Posted 11 months ago

“Love your selection of products. My order came earlier than expected”

Helpful Report

Posted 11 months ago

“Never been a customer before but I am very impressed by the simplicity and efficiency of placing an order and the quick delivery. I will be using them in the future especially to order my paperblanks diaries.”

Helpful Report

Posted 11 months ago

The Pen Company is rated 4.9 based on 8,619 reviews