The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,785 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,785 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a friendly and helpful couple. They answered all my questions, they were very helpful and extremely accommodating! I bought a Pelikan M1000 and looked at a few other pens. They were so busy but also so patient with me and all my questions. I do hope they get more variety as they don't stock all brands and perhaps maybe offer some sort of 3- month installment option as these pens are pricey!”

Helpful Report

Posted 4 months ago

“Good choice of diaries, well described. Arrived on time as ordered. What else is there to say?”

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Posted 4 months ago

“I ordered the lamy 2000 pen for ours son’s birthday,it was a good price and was delivered 3 days later, really well packaged ,a great service,would definitely recommend The pen company.”

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Posted 4 months ago

“Great product - order my diary from them every year. Just what I need to run my business and view my appointments and working week clearly. Beautiful as well as practical.”

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Posted 4 months ago

“I phone every year for a diary and the person I speak to,takes a lot of trouble describing them to,me ..and knows which design Imhad last year etc so I am very satisfied.( I am housebound)”

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Posted 4 months ago

“I purchased a Green / Black striped Pelikan M1000 in Broad. I had questions and updates via customer service email prior to completion of my order and the staff was super responsive and helpful! I will purchase again. Thanks for the great service and excellent prices!”

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Posted 4 months ago

“It's a little pricey because of shipping but they provide good service and product”

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Posted 4 months ago

“Nice website, easy to use. Smooth operation with quick delivery.”

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Posted 4 months ago

“pagina muy amigable, y excelente despacho”

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Posted 4 months ago

“For may years I have ordered from the pen Company, they are always slick, quick and custome focused, I wil always use them”

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Posted 4 months ago

“I always purchase my pocket diary from this Company. They offer a speedy and reliable service.”

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Posted 4 months ago

“Service very good but it's a Christmas present so I cannot give a review on the quality.”

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Posted 4 months ago

“I've bought a couple of Pelican pens and nibs from the Pen Company. My experience has been they've gone the extra mile to keep me apprized of my orders and sent them out quickly. I live in the Western US, and the delivery times are surprisingly fast. The price of quality pens is about 30% less than what I would pay in the US. I will order all future pen-related products through The Pen Company. Thanks for excellent service and pricing!”

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Posted 4 months ago

“Great company, fantastic products and quick delivery. Loved receiving my order, working with them everyday”

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Posted 4 months ago

“Great stuff. Ordered a LAMY safari fountain pen. Arrived rapidly and with no fuss. Pen is lovely and has restored a little more of my search for analogue activities and a return to less digital stuff.”

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Posted 4 months ago

“This was my first order from The Pen Company and I definitely recommend them. I purchased a Paperblanks diary that I couldn't find anywhere else and a Tombow pen. Both were brilliant prices. The delivery was free and extremely quick.”

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Posted 4 months ago

“Great packaging of quality products delivered in a very timely manner. I would highly recommend The Pen Company.”

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Posted 4 months ago

“The Pen Company has an impressive stock. I was excited by the quality and variety of ink colors available for my Faber-Castell fountain pen. What will keep me coming back to this company is their shipping time. I received my order the next day.”

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Posted 4 months ago

“Love this diary. Get the same one every year. Great service. Arrived quickly.”

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Posted 4 months ago

“Love these diaries with flap closure. I have used them for at least the last eight years. Please continue to make them.”

Helpful Report

Posted 4 months ago

The Pen Company is rated 4.9 based on 8,785 reviews