The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,619 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

Write Your review

Tell us how The Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Pen Company 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with the product and service I received from The Pen Company. Delivery was timely especially since I am a US customer, and the part I ordered has made my 20 year Lamy pen work like new.”

Helpful Report

Posted 3 months ago

“Exactly what I asked and on time !!”

Helpful Report

Posted 3 months ago

“Good quality products and fast shipping.”

Helpful Report

Posted 3 months ago

“I reeceived my diary in a simple and efficient transaction. Thank you”

Helpful Report

Posted 3 months ago

“Great service all the way to Australia”

Helpful Report

Posted 3 months ago

“Easy order and prompt delivery”

Helpful Report

Posted 3 months ago

“Pen was good quality”

Helpful Report

Posted 3 months ago

“Nice item. Delivery a little long but came on time.”

Helpful Report

Posted 3 months ago

“Initially was disappointed as had issues with ordering & contact from company- James contacted me, explained the issues & resolved them within minutes. Very grateful & happy with the action/ responses to my previous experience. Thanks , will use again”

Helpful Report

Posted 3 months ago

“Ordered from The Pen Company three times, very fast dispatch and delivery. Excellent service, thank you!”

Helpful Report

Posted 3 months ago

“Yellow Lamy Safari Rollerball Pen - lovely cheerful colour, good to hold, writes very well like a fountain pen.”

Helpful Report

Posted 4 months ago

“Good quality pen. Fast delivery”

Helpful Report

Posted 4 months ago

“The product is as described and well packed. The international delivery is traceable and faster than expected. Trustworthy and highly recommended.”

Helpful Report

Posted 4 months ago

“order 24070618 Kaweco 1.9 nib. Fitted, would write 10 characters then dry. Email to the pen company, no replyl”

Helpful Report

Posted 4 months ago

Hello Dave, We have searched our inbox but can find no email from you - we've reached out to you via the email used to place your order so we can reslove this issue for you. Kind regards, James

Posted 3 months ago

“Excellent service and good slection. Prices on the high side but worth the difference. Delivery as promised.”

Helpful Report

Posted 4 months ago

“High quality product and engraving service, delivery above expectations.”

Helpful Report

Posted 4 months ago

“Extremely professional; letter-perfect experience!”

Helpful Report

Posted 4 months ago

“Thank you for providing good products at reasonable prices. Delivery was fast and there were no problems. I recommend this market.”

Helpful Report

Posted 4 months ago

“I love the selection of ink - and the delivery is very quick!”

Helpful Report

Posted 4 months ago

“Ordered Lamy fountain pen. Very quick delivery and excellent service”

Helpful Report

Posted 4 months ago

The Pen Company is rated 4.9 based on 8,619 reviews