The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,783 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,783 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I asked for advice regarding refills for my pen to which they replied very quickly and my order was sent out securely and also received very quickly. I would recommend this company for their excellent fast service.”

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Posted 1 month ago

“First class”

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Posted 2 months ago

“Always reliable and helpful staff on end of the phone”

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Posted 2 months ago

“I really searched for a particular diary before finding it with The Pen Company. Ordered easily, delivered quickly, can definitely recommend using this company.”

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Posted 2 months ago

“Receive a nice pen as a present, required a small replacement part which I lost. Replacement ordered which arrived quick from this great company.Thanks”

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Posted 2 months ago

“I searched the whole United States to find refills for my beloved pens. Tomboi, Parker Fountain pen & Cross rollerball. No luck. I'm so grateful I found the pen company! at first I was skeptical about buying something from Great Britain. I thought the shipping would be absurd it wasn't. In fact, the items arrived within a reasonable amount of time and best of all I can use my pens again. Thank you!”

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Posted 2 months ago

“Quick delivery , professional and friendly . Gorgeous gift.”

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Posted 2 months ago

“Very good service and competitive pricing.”

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Posted 2 months ago

“Very impressed with the service. Delivered next day. In perfect condition.”

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Posted 2 months ago

“Great service. No issues. Would recommend to everyone.”

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Posted 2 months ago

“Having chosen the wrong diary for myself, I was able to return it, be refunded and choose a more suitable diary very easily. The company was very pleasant and helpful to deal with.”

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Posted 2 months ago

“Professional, friendly and personalised customer service. A pleasure to interact with. Thank you.”

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Posted 2 months ago

“Excellent service and I found them very helpful. Easy to contact.”

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Posted 2 months ago

“Their advisor was friendly and helpful,and arranged delievery of the two pens i required”

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Posted 2 months ago

“The pen I ordered was shown to be on backorder, but shipped surprisingly soon. Arrived fast, and the price was unbeatable. Great experience all around.”

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Posted 2 months ago

“Experience was great. pen arrived within 10 days of order. Only issue was notice that package required my signature when in fact it didn't and they just put it in the locked mailbox.”

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Posted 2 months ago

“Wonderful service and a beautiful pen & notepad”

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Posted 2 months ago

“Excellent, prompt service.”

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Posted 2 months ago

“Good delv product good”

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Posted 2 months ago

“On time .. no hassle”

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Posted 2 months ago

The Pen Company is rated 4.9 based on 8,783 reviews