The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,619 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent range, service and delivery. Would not use anyone else.”

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Posted 3 months ago

“Fantastic service from finding what I needed on the website to delivery the next day!”

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Posted 3 months ago

“Always buy my diaries from The Pen Company. Great choice of diaries at competitive prices. Delivery is excellent.”

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Posted 3 months ago

“Item as ordered, good communication on delivery times. Bit disappointed that the diary didn't come with the cover sleeve like previous ones have had”

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Posted 3 months ago

“Speedy service from ordering a 2025 Paperblanks Diary. Excellent, will use again.”

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Posted 3 months ago

“Very good communication as there was a shipping delay, very happy with my diary, very well packed.”

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Posted 3 months ago

“Kept me informed of the status of my order; delivered as promised.”

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Posted 3 months ago

“I like the Pen Company as they are efficient and their products are of excellent quality and good value for money.”

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Posted 3 months ago

“Delivery on time, product was well packed. No complaints.”

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Posted 3 months ago

“Ordered a couple of pens for my husband's birthday, one of which was engraved. The shipping was fast and on time, I had them shipped to Texas. Both pens are beautiful and my husband is very happy with his gift. Would absolutely recommend ordering from here and will order again in the future.”

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Posted 3 months ago

“Easy to order on line. Product was as described and arrived quickly.”

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Posted 3 months ago

“Ace decision to purchase a this pen.”

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Posted 3 months ago

“Lovely product.”

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Posted 3 months ago

“I purchased my annual diary for 2025. Ordering and delivery excellent with regular updates on progress. So good to be able to get next years diary st this time of year”

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Posted 3 months ago

“Arrived on time”

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Posted 3 months ago

“pens are inexpensive and write well. I had a problem with one: it was immediately replaced by the company”

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Posted 3 months ago

“Excellent customer service I highly recommend. I have made multiple purchases and will continue. The products were shipped here to the US in perfect condition and fast.”

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Posted 3 months ago

“Arrived promptly, as described.”

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Posted 3 months ago

“This is a great business, in my opinion. Not only do they have products at good value, but also products that were difficult to find elsewhere and they have exceptional customer service: I made two order separately and they combined them without having to be asked.”

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Posted 3 months ago

“I was impressed with how quickly I received my item, it was in a timely fashion with very little stress. I would use the Pen company again, overall I am very pleased.”

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Posted 3 months ago

The Pen Company is rated 4.9 based on 8,619 reviews