The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,785 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,785 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could not be happier 5 star's”

Helpful Report

Posted 3 months ago

“My order arrived very quickly without any mistakes of the items I purchased. Will be ordering again.Thank you!”

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Posted 3 months ago

“This company offers everything I want and need from an online Pen and accessories supplier, the website is easy to navigate and find what I am looking for, the product pages have good pictures and are informative, and most importantly they are competitively priced for a great customer service, they get my vote.”

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Posted 3 months ago

“Great price and very quick delivery, really happy with my purchase.”

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Posted 3 months ago

“I've used The Pen Company for many years, to buy my own pens, and to buy presents. The company has a great selection, and has always been extremely efficient, and quick to send out the pens. I will certainly continue to use it in future.”

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Posted 3 months ago

“Speedy response to my queries and prompt delivery without excess packaging.”

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Posted 3 months ago

“Professional and fast delivery”

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Posted 3 months ago

“Got the correct ink refills and a beautiful gift pen I ordered a few days after I ordered. Thank you!”

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Posted 3 months ago

“Easy to order. Excellent service”

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Posted 3 months ago

“Goods ordered were as shown, arrived in the alloted time and were well packed.”

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Posted 3 months ago

“I'm so happy with my new Paperblanks diary. A very easy website to use and speedy delivery. I wish I'd found the Pen Company years ago! Thank you.”

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Posted 3 months ago

“A very reliable company. Consistently good service, fast and efficient. I continue to buy from them, quality products.”

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Posted 3 months ago

“Very prompt delivery of a lovely,quality product”

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Posted 3 months ago

“I've bought my paperblanks diaries from this company for quite a number of years now and I have always found James, (who answers their phone), so very helpful and he assists me in choosing my new diary from their slimline range. I look forward to speaking to James every autumn when I order my new diary, and discussing the available slimline ranges, (my preferred option). Once purchased the diary always arrives very promptly in the post, often the next day. Im veto happy to recommend this company for choice, good value and customer satisfaction.”

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Posted 3 months ago

“I have used The Pen Company on numerous occasions and have always been satisfied with the quality of service received.”

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Posted 3 months ago

“Fantastic company. Bought a beautiful pen, got it engraved, and an extra refill, for a more reasonable price than even Amazon offer. Superb Customer Service - replied to my emails and altered my order in super-quick time, and no hassle. Postage was fast - pen beautifully packaged. Would unreservedly recommend - quality and care at a great price. I'll be back!”

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Posted 3 months ago

“I ordered a 2025 Paperblanks diary and it arrived very quickly - beautifully packaged. Great service, thanks.”

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Posted 3 months ago

“Quick delivery.”

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Posted 3 months ago

“Excellent stockist for my favourite Paperblanks diaries 😊 Quick delivery and good price.”

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Posted 4 months ago

“Ordered a Pelikan fountain pen and it arrived very quickly, well protected and in perfect shape. Shipped to US.”

Helpful Report

Posted 4 months ago

The Pen Company is rated 4.9 based on 8,785 reviews