The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,619 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for parts for my pens (Lamy) that i haven't been able to find anyplace else. The Pen company have been the only company that actually sell you the parts instead of changing you extra money "to repair them". Service and package delivery was pretty fast, even though the comany is in Europe. I am very please with The Pen Company services and products.”

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Posted 8 months ago

“Would have liked to get registered mail, as leaving such a beautiful pen in my mail box is not ideal. Perhaps that could be an option for the future?”

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Posted 8 months ago

“wow thank you much for the qiuck dispatch and delivery, i love my new lamy safari fountian pen”

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Posted 8 months ago

“Items delivered quickly and all to my satisfaction, thanks you.”

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Posted 8 months ago

“We needed pen refills. The website was easy to navigate. Check out was simple. The order came in a timely manner.”

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Posted 8 months ago

“Well packed and delivered very quickly . Thank yo you”

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Posted 8 months ago

“Excellent helpful advice on the phone. Pen arrived sooner than expected and was exactly what I wanted. Thank you 😊”

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Posted 8 months ago

“Excellent service, excellent product, satisfied customer.”

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Posted 8 months ago

“Excellent service.”

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Posted 8 months ago

“Lamy double pen case - good value and arrived quickly.”

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Posted 8 months ago

“Always order my pen refills from here.”

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Posted 8 months ago

“Superb service good quality merchandise with good engraving.”

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Posted 8 months ago

“Would have given more stars if possible. Emailed James a question, he responded right away, then I placed an order and he had the pen engraved in Korean characters and shipped within a few hours. Arrived royal mail quicker than expected, everything was right. Usually good prices or free engraving comes at the cost of good service but this store had the best customer service of any online retailer I have ever seen as well as the best prices. 10/10 would recommend.”

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Posted 8 months ago

“Your representative showed excellent knowledge of my needs and quickly arranged the supply of the correct refill at a reasonable price.”

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Posted 8 months ago

“Very quick service and super helpful on the telephone”

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Posted 8 months ago

“Very good.”

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Posted 8 months ago

“Very happy with the service, happy to use the company again, Also very competitive on the price”

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Posted 8 months ago

“Good product, delivered promptly for a reasonable price.”

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Posted 8 months ago

“Very friendly helpful staff and prompt delivery !”

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Posted 8 months ago

“Great service and quick dispatch”

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Posted 8 months ago

The Pen Company is rated 4.9 based on 8,619 reviews