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The Pen Company Reviews

4.9 Rating 8,861 Reviews
96 %
of reviewers recommend The Pen Company
4.9
Based on 8,861 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Pen Company Reviews
Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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Anonymous
Anonymous  // 01/01/2019
Good and fast. Very efficient. Pen came in a well packaged box
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Posted 2 months ago
Very fast dispatch of my order, quick and clear communication via automaric emails, and the best is the smart filter feature for diaries on the website. Perfect purchase, thanks a lot.
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Posted 2 months ago
Great service & communication
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Posted 2 months ago
Excellent service.
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Posted 2 months ago
Shipping to the US (California) was very affordable and very fast - less than one week. Thank you
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Posted 2 months ago
Easy shopping, good prices and considerably quick shipping considering the distance. Happy with my purchases!!
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Posted 2 months ago
Great company. I changed my mind about what I wanted just after ordering so called so see if I could amend the order. They answered the phone quickly and were very helpful! Thanks.
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Posted 2 months ago
Easy to order and efficient delivery of a quality product. The pen holder was a Christmas present bought to replace one bought well over 30 years previously - so definitely worth every penny!
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Posted 2 months ago
Mine was a simple order, refills for a ST DuPont pen, but one impossible to find on the high street. And most online suppliers would only offer in packs of 10, enough for several lifetimes and a silly price. So it was good to find the Pen Company offering smaller orders and a better price. Delivery was quick and well packed so it's good to have my favourite pen back in use.
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Posted 2 months ago
Fair price for top brand marker pen products with prompt delivery; which put ticks in all the boxes.
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Posted 2 months ago
Excellent and prompt service
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Posted 2 months ago
I purchased my annual work diary from the Pen Company this year and I am thrilled, a beautifully designed cover which looks extremely smart and brilliant quality paper for the interior pages which is a joy to write on! Well done to the Pen Company I shall always purchase my diaries here in the future.
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Posted 2 months ago
The best! Fast shipping
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Posted 2 months ago
The Pen Company is fine. The Paperblanks mini diary, while still attractive, has reduced space for daily entires to the point of it being unuseable.
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Posted 2 months ago
Orders delivered correctly and on time.
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Posted 2 months ago
Very satisfied. Refills arrived within a week+/-.
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Posted 2 months ago
The inks were as expected, very happy with that. I had a query re the tracking info and they were helpful and reassuring when I contacted them. Excellent service.
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Posted 2 months ago
Good service and very helpful
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Posted 2 months ago
EXCELLENT
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Posted 2 months ago
The product arrived but was disappointed in how long it took. Had to pay €8 for post and packaging and a further €12 for vat and admin costs to have it delivered. I ended up paying almost as much as the diary in postage and vat costs. Will not be ordering again.
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Posted 2 months ago
The Pen Company is rated 4.9 based on 8,861 reviews