The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,782 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,782 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed a top fountain pen in a hurry because I am impatient having been taught by Amazon I can have everything next day. Trouble is I also can't stand Amazon. Step in the Pen Company. Great service, great communication, great pen. Thanks!”

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Posted 1 month ago

“Great service. Recived everything in pristine condition”

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Posted 1 month ago

“Great products , lovely company to deal with. 5 or more years of ordering, not fast delivery but kept informed.”

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Posted 1 month ago

“Good communication and GREAT packaging (shipments to the US). I've made several orders and always got good service, super prompt refunds when needed, and the best prices on ink and pen parts. Really happy with The Pen Company.”

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Posted 1 month ago

“Great price, great service.”

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Posted 1 month ago

“Very happy with service. Order arrived very quickly - even at such a busy time of year.”

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Posted 1 month ago

“Great service. Pen was delivered very quickly. It was bought as a Christmas present for my wife and she is very pleased with it.”

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Posted 1 month ago

“arrived quickly and order was correct”

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Posted 1 month ago

“The Dupont pen is amazing and thank you to The Pen Company for making the purcgase easy and on time for Christmas 2024.”

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Posted 1 month ago

“Perfect, brilliant website, super quick delivery and a fantastic pencil.”

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Posted 1 month ago

“Excellent service, very responsive and speedy delivery - Now my pen shop of choice!”

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Posted 1 month ago

“Service from the pen company cannot be faulted value and prompt attention to your order will shop again top of my list”

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Posted 1 month ago

“Always excellent service at The Pen Company. Have been buying diaries from them for the last 10 yrs and will continue to do so.”

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Posted 1 month ago

“Delivered a lovely pen straight away, with no problems, which was perfect for Christmas.”

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Posted 1 month ago

“Beautiful pen, well packaged.”

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Posted 1 month ago

“Excellent communication process, which is very important for an international customer like myself. Fair pricing and customer focused. I would recommend your company to my friends.”

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Posted 1 month ago

“Very pro-active and professional service , Thank you”

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Posted 1 month ago

“I treat myself to a beautiful diary from you every year. Your service was, as always, excellent, thank you.”

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Posted 1 month ago

“Found a great deal on a product I really wanted using the pen company. Quick delivery given the holidays and the product was in perfect condition. Would absolutely buy from here again.”

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Posted 1 month ago

“It is not as nice as the other Lamy I had. but it will do. I cannot change the nib, and find that there is no groove to insert iit in.”

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Posted 1 month ago

The Pen Company is rated 4.9 based on 8,782 reviews