The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,619 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very helpful all round - thank you.”

Helpful Report

Posted 4 months ago

“I treated myself to a pair of pens, with engraving, for my 75th birthday. (Kaweco Sport Brass Rollerball and Kaweco Sport Steel Rollerball). I ordered online but sought final advice and reassurance by telephone call regarding the engraving. Engraved and despatched on the same day via FedEx Priority, who delivered to me on the following day. So pleased with the pens and the service that I subsequently placed a repeat order (same pens but different engraving) as a memento for my son who had just completed a Lands End to John o'Groats charity cycle ride. I would recommend The Pen Company without hesitation. Excellent people giving ecxellent service.”

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Posted 4 months ago

“My favorite fountain pen online shop , i ordered a lot of fountain pens from the pen company and i have no complaints, just wish that they offer more brands in the future.”

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Posted 4 months ago

“Very expensive pencil but high quality”

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Posted 4 months ago

“All great service - had lots of really unusual pen parts so able to source some specific bits. Great website, quick despatch so recommended! Thank you!”

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Posted 4 months ago

“Got my order exactly as depicted. All Good!”

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Posted 4 months ago

“Good communication, hard to find product. Easy purchase, quickly delivered and well packaged. Highly Recommended.”

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Posted 5 months ago

“It you want a personal service for your pen then look no further. I wanted a spare for a not expensive pen and hey! My pen is now perfect and cheaper than a new pen.”

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Posted 5 months ago

“The Pen Company had exactly what I wanted, and they delivered it very quickly to the U.S.”

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Posted 5 months ago

“Easy to use website - product available and fast safe delivery.”

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Posted 5 months ago

“unusual pen like it and all the different thicknesses”

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Posted 5 months ago

“It has been a pleasure working with the staff, especially from a small community hosptial in the US. They made the ordering process very simple and easy to navigate, including providing assistance with customs to ensure we received our order on time.”

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Posted 5 months ago

“Bought four pens, specifically for top end autograph opportunities, metallic gold, metallic silver, blue and black. Could not be happier - fast delivery and great service throughout.”

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Posted 5 months ago

“A Great Pen,Great service- Thank you.”

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Posted 5 months ago

“A good comapny to deal with and decent prices. My order was rapidly despatched and arrived in time. very happy with the genuine new products I received. All items were well packed and in a box so arrived safely. The only thing that confused me was i expected i would have to open an account but couldn't find a way to do so but to buy without one is simple enough.”

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Posted 5 months ago

“Ordered and arrived as expeced - no issues”

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Posted 5 months ago

“I ordered several inks and a pen from The Pen Company. I'm very happy with my order. I'd updated them when it arrived and got a quick response.”

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Posted 5 months ago

“I am a new customer to the Pen company. I was impressed with their rapid response and delivery of an expensive ballpont biro. DEelivery was quick and the company kept you informed on the delivery process. A very good company to deal with and they responded very rapidly to the order that I placed. Product well packaged and stood the long transport betwwen the UK and NZ. I cannot report any negatives on the transaction or delivery. Everthing was first class.DElivery time reflects the distance between UK and NZ. It was a fast delivery because of the courier service they selected.”

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Posted 5 months ago

“Very elegant mechanical pencil and it writes very well.”

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Posted 5 months ago

“I purchased some spare parts for a couple of my pens. The service was great and delivery across the world was quick.”

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Posted 5 months ago

The Pen Company is rated 4.9 based on 8,619 reviews