The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,782 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,782 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product arrived but was disappointed in how long it took. Had to pay €8 for post and packaging and a further €12 for vat and admin costs to have it delivered. I ended up paying almost as much as the diary in postage and vat costs. Will not be ordering again.”

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Posted 3 weeks ago

“My merchandise arrived as order quicker than expected. I screwy up when I placed the order. The company handlll it well.”

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Posted 3 weeks ago

“Exceptional! Products. International delivery !”

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Posted 4 weeks ago

“This is the First time that I purchased something from this Company. Hopefully it won’t be the last has I received a prompt and excellent service which exceeded my expectations. Would definitely highly recommend this Company to anyone. Thankyou 👌”

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Posted 4 weeks ago

“Good pens, prices and delivery service. i have bought a few pens from this company now with no complaints...I would recommend them and if ever i need more pens etc in the not too distant future I know where to go...Happy customer 😀”

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Posted 1 month ago

“I love a Paperblank diary and The Pen Company always have the best selection. Last year I bought my 2025 diary really early and then, when January arrived, I found I had lost it. I went back to the Pen Company and ordered a new one which arrived the next day. However, as you may have guessed, by then the original one had turned up. I asked The Pen Company if I could return the new one and they were so helpful. I was very grateful as it was entirely my mistake. The refund arrived back to my card as soon as the diary arrived with them. Excellent stock and excellent service. My 2026 diary will come from The Pen Companty too!”

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Posted 1 month ago

“I regularly make an order at Christmas with the Pen Company. They have an extensive choice and prompt delivery.”

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Posted 1 month ago

“Excellent, caring 'Pen Company'! I urgently needed new ink cartridges to completete my Christmas cards! Postal dates were extremely close. The Pen Company kept their amazing promise... my cartridges were delivered on time! Price and package both good. Highly recommended!!! Thank you PC!!”

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Posted 1 month ago

“Excellent service of actioning my purchase order and delivery.”

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Posted 1 month ago

“Great quality stuff and reasonably priced. My package arrived a week early, which was a very exciting surprise! The tutorials and informational videos attached to certain listings are also very helpful.”

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Posted 1 month ago

“Website easy to navigate, they stock parts no one else carries and the delivery process was quick and efficient A pleasure to deal with”

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Posted 1 month ago

“I was happy to find a local source for some rather rare ballpoint refills that I needed. Dispatch was prompt after ordering, and delivery was within the expected timescale, so very pleased with the outcome. I'd be happy to order from here again if the need arises.”

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Posted 1 month ago

“A great pen provider with an excellent selection of premium brands. The ordering, payment and delivery service could not be simpler or more efficient. Thoroughly recommended.”

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Posted 1 month ago

“Great price, shipped the next day even with engraving. Delivered 10 days after placing order (to the US) and I could track it throughout. Would order from here again!”

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Posted 1 month ago

“Had exactly what I needed in stock and delivery was very quick (even though I was in no hurry)”

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Posted 1 month ago

“Best. Quick delivery, very 😊”

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Posted 1 month ago

“Great service and selection of products.”

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Posted 1 month ago

“I ordered 10 (packs of 5) sets of Scrip cartridges. With shipping from the UK to the US they were still cheaper than 5 packs from Amazon (which I no longer use). Delivery was quick enough to satisfy me would definitely use again.”

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Posted 1 month ago

“Great service and communication, thank you”

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Posted 1 month ago

“Ordered late by normal carriage and my purchase would have been late for Christmas but James sent it special delivery and it arrived on Christmas Eve. Thank you so much, my grandson was so pleased and so was I. Quite a special company. Sylvia Jones”

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Posted 1 month ago

The Pen Company is rated 4.9 based on 8,782 reviews