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The Pen Company Reviews

4.9 Rating 8,619 Reviews
96 %
of reviewers recommend The Pen Company
4.9
Based on 8,619 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Pen Company Reviews
Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 7th September 2024
Verified Customer
The Pen Company 5 star review on 7th September 2024
Verified Customer
The Pen Company 5 star review on 25th July 2024
Anonymous
The Pen Company 5 star review on 7th May 2024
Verified Customer
The Pen Company 5 star review on 5th May 2024
Verified Customer
The Pen Company 5 star review on 31st January 2024
Verified Customer
The Pen Company 5 star review on 31st January 2024
Verified Customer
76
Anonymous
Anonymous  // 01/01/2019
Received 2 refills for space pen on time, no delays and the correct refills. My pen works again. Thanks T. Williamson
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Posted 3 months ago
I recently purchased a limited edition Kaweco pen from The Pen Company, and they were very obliging when dealing with customs and VAT issues, contacting me upfront about the processs and expectations. I really appreciated their service and attention to detail - I would definitely order from them again.
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Posted 3 months ago
The Pen Company had the exact pen I was looking for and also had cartridges and the converter to fit it. The ordering was easy and the package came in a timely manner. The packing was enough to protect the items without being overdone.
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Posted 3 months ago
Fantastic shipping. I was disappointed when I realized it was traveling international as I was not paying much attention when placing the order. It still arrived faster than some domestic packages. Definitely would recommend.
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Posted 3 months ago
Third purchase in 12 years. Service as good as first one. Happy customer. And for certain products, amazing discounts available throughout year.
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Posted 3 months ago
Love the pen. Wonderfully pocket-sized, so guess where it now lives?! So lovely to have a beautifully compact fountain pen to hand whenever and wherever it is needed. Somehow reassuring! Many thanks!
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Posted 3 months ago
This is a company you can trust.
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Posted 3 months ago
I bought two batches of Diamine inks from The Pen Company. For the batch that were in stock, they shipped the next day. Both batches arrived in perfect conditions in about a week. I absolutely love the Diamine inks. Every one is so saturated and vivid. The Pens Company is selling the Diamine inks for a very affordable price. I will definitely buy from them again!
The Pen Company 5 star review on 7th September 2024 The Pen Company 5 star review on 7th September 2024
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Posted 3 months ago
Let me tell you why The Pen Company beat the competition & I wouldn't go anywhere else... - the customer serivce was exceptional - the staff (some of whom i now know by name) were responsive - their website is easy to use - they have some of the best quality pens on the market (trust me, i spent days searching) - their prices are very reasonable - my pens arrvied earlier than expected & well packaged/secure. conclusion? this is the pen company for your if you value any & all of the above.
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Posted 3 months ago
I am very pleased with the pen. It's a remarkable piece of craftmanship. I was also pleased with the service since I live overseas. I am looking forward to doing business with The Pen Company in the future.
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Posted 3 months ago
Good product, great value, prompt and efficient delivery.
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Posted 3 months ago
It can't be better. I ordered ink and in no time it arrived. And or a reasonable price. Excellent service.
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Posted 3 months ago
Thank you for such prompt service. I am very happy indeed and will certainly use your services again.
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Posted 3 months ago
Easy ordering process. Fast delivery
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Posted 3 months ago
Use this company every year to get my new paper blanks diary which I just love love love
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Posted 3 months ago
Excellent customer service with a simple website design beneficial for the consumer
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Posted 3 months ago
Product just as expected. Arrived promptly
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Posted 3 months ago
Good service and good products will be using them again
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Posted 3 months ago
Appreciate all the care you exercise packaging the goods. However, the nib unit i opened has unfortunately turned out scratchy despite a request to avoid that scenario. However, i have been very happy with my experiences over all and it will remain my go to site for pen shopping. Cheers!
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Posted 3 months ago
Saw what I wanted, simple ordering process, good price and fast delivery. Cannot ask for more.
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Posted 3 months ago
The Pen Company is rated 4.9 based on 8,619 reviews