The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,619 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They had what I needed, they sent what I needed and I'm happy. Thank you.”

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Posted 1 month ago

“Very happy excellent service definitely will be back so happy with my lovley dairy thank you”

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Posted 1 month ago

“Very efficient, fast delivery, well priced. Great products!”

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Posted 1 month ago

“The website was very helpful in showing the layout and size of diaries. The items were delivered a couple of days later, well-packaged. I have purchased from The Pen Company before and would certainly do so again.”

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Posted 1 month ago

“I have always received the very best, prompt service.”

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Posted 1 month ago

“I was charged £5.95 for 1st class mail as I needed item quickly. It took 2 weeks to arrive”

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Posted 1 month ago

“Arrived promptly. Lovely diary as usual.”

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Posted 1 month ago

“Great selection of Paperblanks diaries, independent but not pricey and super quick delivery.”

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Posted 1 month ago

“Have used this company for years and they are excellent in all aspects. Customer service is exceptional and they always do their best to help- especially James. Thank you.”

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Posted 1 month ago

“My Lamy pen and converter arrived quickly . It works well thanks for the good service ;-)”

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Posted 2 months ago

“Excellent product, promptly dispatched. I buy a Paperblanks diary every year: they are beautifully designed and essential for keeping my life in order! Thank you The Pen Company.”

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Posted 2 months ago

“This is my second order with The pen company. The first time I was very happy. This time still overall satisfied but this pen came in a cardboard box as opposed to the first pen I ordered came in a much more presentable gift box. Maybe I missed it in the description but it was a little disappointing and made the pen look less classy.”

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Posted 2 months ago

“I've had the pleasure of ordering from The Pen Company several times. The first time was during the pandemicduring which there were supply chain chain issues with Pelikan which delayed the delivery of my pen. During that delay i had many conversations with James who kept me up-to-date with the status of my oder. More recently I ordered a Pelikan M1000 and it was deliverered her is the US within 4 days of placing the order. Well done in both cases.”

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Posted 2 months ago

“The website takes a bit of getting used to as even though I have been using this company over the years it needs a bit more knowledge of printing terms etc. That said the diary was despatched very promptly and arrived suitably packaged quickly. I'd even managed to order the right version this time as I like the verso one so I can write notes and not just appointments. Thank you.”

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Posted 2 months ago

“Brilliant service as always. Goods delivered within 2 days of ordering! Paperblanks diaries are always worth the money as well.”

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Posted 2 months ago

“Super helpful team. Lovely selection of hard to get perfect pencil refils.”

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Posted 2 months ago

“The Pen Company provide a fast excellent service. They have a good selection of diaries, pens as well as other things to choose from. Highly recommended.”

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Posted 2 months ago

“Excellent prices, fast shipping to US, great pen.”

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Posted 2 months ago

“Ordered on line and received goods quickly.”

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Posted 2 months ago

“Excellent products, excellent service. Order delivered very quickly. Many thanks”

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Posted 2 months ago

The Pen Company is rated 4.9 based on 8,619 reviews