The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,619 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for a particular type of calligraphy pen and searched advertisements on line for the one I thought was most suitable . The Pen Company advertisement was clear and informative .The pen delivered was just what I searching for . The delivery was fast and efficient . My pen was not expensive which somehow made the experience of using the Pen Company even better !”

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Posted 10 months ago

“Best Company I have had the pleasure to buy from. They have all the hard to find items, ship quickly, and great to deal with. highly recommend.”

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Posted 10 months ago

“Pens are excellent- arrived late however !”

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Posted 10 months ago

“Good choice at a good price and delivery was very quick a really professional company. I will definitely use again.”

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Posted 10 months ago

“These guys are have a wonderful website and their service is always second to none. Excellent fast delivery service also.”

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Posted 10 months ago

“The pen company is simply the best.... The best products at the best price. Go on check for yourself....I guarantee you will be back...another thing...the pen company always stands by what they sell...and they don't sell cheap ' orrible ( often Chinese) imitation rubbish.....so what are you waiting for?....I have bought two pens from these people and both pens are perfect in every way..”

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Posted 10 months ago

“When my pen arrived in Chicago the ink cartridges had broken open and there was ink spilled everywhere. I contacted The Pen Co. and they quickly reimbursed me for the cartridges, and after a good rinse the pen is good as new. We agreed this problem was a result of the extremely cold (-17C!) temperatures this winter. I love my pen! Thanks to the Pen Co. for their quick and satisfying response. I will most certainly purchase from them again!”

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Posted 10 months ago

“Excellent no hassle whatsoever. Always order my new diary (Paperchase) from The Pen Company. Free delivery too.”

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Posted 10 months ago

“Excellent service, well packaged and super fast delivery. Will definitely buy from again.”

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Posted 10 months ago

“A well made pen …with the sort of nib I required A friend recommended me to you for this particular make of pen ….and I would highly recommend to others . Thank you”

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Posted 10 months ago

“Everything arrived safely in Mexico. Thanks! :)”

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Posted 10 months ago

“The customer service is excellent. Quick responses to inquiries, and timely delivery.”

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Posted 10 months ago

“Received the pens very promptly, at a reasonable price, no complaints!”

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Posted 10 months ago

“The website is easy to navigate and place an order. The company was very good about notifying me about a backordered item and providing delivery updates. Overall a pleasure to shop here!”

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Posted 10 months ago

“Was going to order from Amazon but after a quick search I discovered The Pen Company who had a better deal so I thought I'd give them a try. I'm so glad I did . I made a mix up with my order & the customer service I received was superb . My order was delivered promptly & communication was second to none. I would definitely recommend The Pen Company & I'm sure I'll be back at some point in the future”

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Posted 10 months ago

“bought as a present. highly delighted. beautiful pen to match pencil already has.”

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Posted 10 months ago

“Came quick, cheaper than anywhere else. Great quality. I work as a doctor and use a fountain pen and the ink is great, it dries quickly and no smudging.”

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Posted 10 months ago

“Really happy with the easy of ordering, quick delivery and good price. Thank you”

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Posted 10 months ago

“I have several Cross Pens including a Click Pen I haven't been able to find a refill for here in the U.S. The refills came in a very reasonable amount of time considering they were shipped from the U.K.”

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Posted 10 months ago

“Brilliant unusual inks”

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Posted 10 months ago

The Pen Company is rated 4.9 based on 8,619 reviews