The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,783 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,783 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have found The Pen Company to be a fantastic company to do business with. Their customer service is excellent as is their pricing.”

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Posted 3 weeks ago

“Torbjørn Folkestad”

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Posted 3 weeks ago

“Good and fast. Very efficient. Pen came in a well packaged box”

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Posted 3 weeks ago

“Very fast dispatch of my order, quick and clear communication via automaric emails, and the best is the smart filter feature for diaries on the website. Perfect purchase, thanks a lot.”

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Posted 3 weeks ago

“Great service & communication”

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Posted 3 weeks ago

“Excellent service.”

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Posted 3 weeks ago

“Shipping to the US (California) was very affordable and very fast - less than one week. Thank you”

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Posted 3 weeks ago

“Easy shopping, good prices and considerably quick shipping considering the distance. Happy with my purchases!!”

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Posted 3 weeks ago

“Great company. I changed my mind about what I wanted just after ordering so called so see if I could amend the order. They answered the phone quickly and were very helpful! Thanks.”

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Posted 3 weeks ago

“Easy to order and efficient delivery of a quality product. The pen holder was a Christmas present bought to replace one bought well over 30 years previously - so definitely worth every penny!”

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Posted 3 weeks ago

“Mine was a simple order, refills for a ST DuPont pen, but one impossible to find on the high street. And most online suppliers would only offer in packs of 10, enough for several lifetimes and a silly price. So it was good to find the Pen Company offering smaller orders and a better price. Delivery was quick and well packed so it's good to have my favourite pen back in use.”

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Posted 3 weeks ago

“Fair price for top brand marker pen products with prompt delivery; which put ticks in all the boxes.”

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Posted 3 weeks ago

“Excellent and prompt service”

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Posted 3 weeks ago

“I purchased my annual work diary from the Pen Company this year and I am thrilled, a beautifully designed cover which looks extremely smart and brilliant quality paper for the interior pages which is a joy to write on! Well done to the Pen Company I shall always purchase my diaries here in the future.”

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Posted 3 weeks ago

“The best! Fast shipping”

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Posted 3 weeks ago

“The Pen Company is fine. The Paperblanks mini diary, while still attractive, has reduced space for daily entires to the point of it being unuseable.”

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Posted 3 weeks ago

“Orders delivered correctly and on time.”

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Posted 3 weeks ago

“Very satisfied. Refills arrived within a week+/-.”

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Posted 3 weeks ago

“The inks were as expected, very happy with that. I had a query re the tracking info and they were helpful and reassuring when I contacted them. Excellent service.”

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Posted 3 weeks ago

“Good service and very helpful”

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Posted 3 weeks ago

The Pen Company is rated 4.9 based on 8,783 reviews