The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,619 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Company, had exactly what I wanted. The delivery was prompt.”

Helpful Report

Posted 2 months ago

“Followed up my order very fast and dispatched very quickly too (same day as order) even through I had an engraving done. Thanks”

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Posted 2 months ago

“Beautiful pen reasonably priced! Shipping was secure and prompt and communication was fine. Excellent experience all around.”

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Posted 2 months ago

“Excellent service and product. Price also competitive- very happy. Will definitely use The Pen Company again.”

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Posted 2 months ago

“I ordered 2 cartridges for my Boss pen, they had all the colours i required in stock, Very fast shipping as arrived in 2 days.! I will be returning when I need further ink or refills. Thank you kindly.”

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Posted 2 months ago

“I always order my Paper Blanks diary from The Pen Company and, as usual, it arrived promptly, perfectly wrapped and in perfect condition. Not much to say as all went so smoothly. Thank you.”

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Posted 2 months ago

“Fantastic Service, great product. Very Happy.”

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Posted 2 months ago

“I've lost count of how many years I have ordered my annual diary from The Pen Company, but every year is the same excellent service and quality! I always look forward to September when I can order my new diary..”

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Posted 2 months ago

“First-class service from a first-class company. Thank you.”

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Posted 2 months ago

“Good service and best price, we need this choice from from an ever dwindling industry.”

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Posted 2 months ago

“Lovely products and good service”

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Posted 2 months ago

“My order was despatched promptly, and arrived well packaged and in good condition. I would confidently buy from this company again.”

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Posted 2 months ago

“Great selection and speedy dispatch. No complaints, would order again!”

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Posted 2 months ago

“I have been using the pen company for many years now for my annual diary and always had complete satisfaction.”

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Posted 2 months ago

“Order my A6 Paperblanks diary every year. Always satisfied. Still use pen and pencil to record where I should be! Thanks”

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Posted 2 months ago

“Delivery was not as prompt as I'd expected, but it wasn't a serious problem. The nibs themselves came without guidance on fitting, and although I easily accessed a youtube video which told me everything I needed to know, improved customer service would include that link.”

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Posted 2 months ago

“Excellent service throughout. Always order my yearly Paperblank diary from the Pen Company.”

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Posted 2 months ago

“I was very pleased with this company. Ordering and delivery were seamless.”

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Posted 3 months ago

“Wide variety of everything fountain pens related. Competitive prices. Fast delivery. Would definitely use again”

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Posted 3 months ago

“I have really enjoyed working with The Pen Company to build my collection. They have great pricing and operate in an efficient and professional manner. Any communication has prompt and accurate.”

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Posted 3 months ago

The Pen Company is rated 4.9 based on 8,619 reviews