The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.57

4.6 Rating 3,362 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,362 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 27th March 2025

333

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The first Samples were both male, but when I rang I was sent the female promptly the next day which allowed me to make the purchase decision.”

Helpful Report

Posted 10 hours ago

“Well packaged and good product, safely delivered. I can see why there's an big advantage to buying bonded rather than stapled though. Did a test cut - jig saw was very rough so used a new fine toothed saw and that was fine (used masking tape across the board and a pencil line). Found the felt the hardest to cut in a straight line when it was trimmed vertically. Overall, pleased with the result.”

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Posted 2 days ago

Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 2 days ago

“Sample I received was adequate for my needs but still looking. Thanks”

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Posted 1 week ago

Hi, Thank you for sharing your experience of ordering samples from us. We appreciate the feedback. Kind regards, The Panel Company

Posted 1 week ago

“Order delivered, one item missing . Emailed. The Panel Company. Missing item sent on next carrier. Arrived 4 days later. Overall very pleased with the products and the supply of the missing item.”

Helpful Report

Posted 1 week ago

Hi Sidney, Thank you for taking the time to share your experience. We appreciate the kind words and your patience while we corrected your order. Kind regards, The Panel Company

Posted 1 week ago

“The quality of the panels are fantatsic and would recommend, a couple of issues were the adhesive was missed out of the delivery and one of the boards was not wrapped and left exposed when delivered and left outside the house.”

Helpful Report

Posted 1 week ago

Hi Sue, Thank you for your kind words and for taking the time to share your experience with us. We sincerely apologise for the missing item and the condition of the packaging you received. This isn't the standard we strive for, and we’re grateful for your feedback, which will be shared with our Logistics Department for immediate review. Kind regards, The Panel Company

Posted 1 week ago

“Panels took 2 weeks to arrive they came well packaged and the driver was accommodating and polite”

Helpful Report

Posted 2 weeks ago

Hi Clive, Thank you for the kind words about our delivery driver. We appreciate your patience and feedback. Kind regards, The Panel Company

Posted 2 weeks ago

“This was the third time I have used The Panel Company, the product is all ways good, and delivered as promised, small issue with fittings not arriving, but sorted within a week”

The Panel Company 4 star review on 12th March 2025

Helpful Report

Posted 2 weeks ago

Hi David Thank you for the kind words and taking the time to share your new shower panels with us! We're so happy you're pleased with them and appreciate the feedback. Kind regards, The Panel Company

Posted 2 weeks ago

“Excellent products. I purchased shower panels, flooring and ceiling panels. Very easy to work with and to install. Highly recommend.”

Helpful Report

Posted 2 weeks ago

Hi Lee, Thank you for taking the time to share your experience! We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 weeks ago

“Very knowledgeable and helpful staff. Plenty of choice at a good price.”

Helpful Report

Posted 2 weeks ago

Hi Richard, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 2 weeks ago

“Great company if your not in a rush for delivery, Excellent quality panels and not over priced. The delivery man was excellent and extremely helpful, can't praise him enough.”

Helpful Report

Posted 2 weeks ago

Hi Jacinta Thank you for the kind words and taking the time to share your experience. We appreciate your time and insight! Kind regard, The Panel Company

Posted 2 weeks ago

“The samples are very good quality, but they took too long to arrive”

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Posted 2 weeks ago

Hi Jon, Thank you for taking the time to share your experience and for your kind words. Samples are dispatched through a third-party courier and typically arrive within 2-3 working days. We sincerely apologise if this was not the case with your order. Kind regards, The Panel Company

Posted 2 weeks ago

“Very happy with products received. Excellent customer service and communication.”

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Posted 2 weeks ago

Hi Caroline, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 weeks ago

“Very good on delivery, but 2 different batch numbers were sent out luckily 2 of the 3 were the same so the different batch number was fixed to a different wall so colour difference is not that visible, although the panels were wrapped in cardboard I was a bit shocked to see boot prints all over the packaging and as they are pvc panels I was worried about damage thankfully there was no damage, the panels do not seem to fit correctly in the middle they fit ok top and bottom.”

Helpful Report

Posted 2 weeks ago

Hi Steven, We sincerely apologise for any inconvenience caused by your order and appreciate you bringing the packaging issue to our attention. Rest assured, we will forward your feedback to the relevant department for immediate review. Kind regards, The Panel Company

Posted 2 weeks ago

“Ordered four samples. What arrived was very good but unfortunately the package was split open and one sample was missing”

Helpful Report

Posted 3 weeks ago

Hi Tim, Thank you for your kind feedback regarding our samples. We sincerely apologise for the damage to your parcel and the missing sample. As we use a third-party courier for sample deliveries, we are somewhat limited in addressing issues with the original parcel. However, we would be more than happy to send you the missing sample. Please feel free to contact us at info@panelcompany.co.uk, and we will arrange this for you. Kind regards, The Panel Company

Posted 3 weeks ago

“Not installed yet but look good quality. Great delivery driver. Made us laugh😊”

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Posted 3 weeks ago

Hi Kelvin, Thank you for the kind words about our products and delivery driver. We appreciate the feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Very simple ordering process and arrived quickly. Very helpful driver. The panels look incredible and much more expensive than they actually are. We wanted an inexpensive 'makeover' so we completely dismantled the entire shower wallsand frame which were old fashioned aluminium and I sprayed them with two coats of primer and then 3 coats of black. We placed the panels directly over the old tiles with no problem whatsoever which saved so much time removing them. My only gripe would be that when ordering anything online, you need as much advice as possible as you cannot see colours properly. I ordered the white corner joint because I thought the panels looked quite white. Big mistake. It stood out like a sore thumb. We have since covered it so it is black now and it looks infinately better. An advisory on the website of which colour corners/end pieces etc go best with each panel would be very helpful (and probably avoid less returns). It is for this reason only that I have given 4 stars but we will definately order these again. Thank you Panel Company.”

The Panel Company 4 star review on 28th February 2025

Helpful Report

Posted 3 weeks ago

Hi Bridget, Thank you for your kind words and for sharing your new panels with us! It’s great to see them in your bathroom! We appreciate your feedback on selecting suitable trims and will make sure it is passed on to our marketing team.

Posted 3 weeks ago

“Great value for for money easy installation”

The Panel Company 4 star review on 26th February 2025

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Posted 1 month ago

Hi Gary, Thank you for sharing your new panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company

Posted 1 month ago

“Very nice boards, exactly as described. Easy to work with. Deliverd on time.”

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Posted 1 month ago

Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 1 month ago

“We are very pleased with our shower panels. The delivery was well managed and our fitter found the panels of good quality and straightforward to fit. We were able to use some of the offcuts to use as a splashback to the basin which finishes off the whole look of the bathroom very nicely.”

The Panel Company 4 star review on 24th February 2025

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Posted 1 month ago

Hi Gail, Thank you for the kind words and sharing your new panels with us! It’s wonderful to see them in your bathroom! Kind regards, The Panel Company

Posted 1 month ago

“Great products at great prices. Great tutorials. Responded really well to an urgent change. Great result with pvc panels V tiles. Only gripe is a communication gap between order confirmation and delivery. Other than that they were brilliant in responding to order changes and progress regard confirmation.”

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Posted 1 month ago

Hi Chris, Thank you for taking the time to share your experience. We appreciate the kind words and will ensure that your feedback is communicated to our Logistics Department. Kind regards, The Panel Company

Posted 1 month ago

The Panel Company is rated 4.6 based on 3,362 reviews