The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 2,974 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,974 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 30th January 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product quick delivery”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to leave us a 5-star review! Kind regards, The Panel Company

Posted 11 months ago

“Excellent service. I had to add to my order at the last minute and this was achieved over the phone with no problems. Delivery was made on time on the day specified by a very helpful person. The panels cut easily to shape and size using a sharp small toothed hand saw. The adhesive supplied was very effective. Very happy with the product and the finish achieved. Excellent company with a very good product.”

Helpful Report

Posted 11 months ago

Hi Nigel, Thank you for taking the time to share your experiences. We appreciate the positive feedback on our customer service and are thrilled that you're happy with your new panels! Kind regards, The Panel Company

Posted 11 months ago

“Ordered panels. edging strips and pink grip all.delivered when they said. Great product No problems at all hence 5 stars👍”

Helpful Report

Posted 11 months ago

Hi Anne, Thank you for taking the time to leave us a 5-star review and for sharing your experience! Kind regards, The Panel Company

Posted 11 months ago

“First class in every way”

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Posted 11 months ago

Hi, Thank you for the kind words and for taking the time to leave us a 5-star review! Kind regards, The Panel Company

Posted 11 months ago

“Great service ,good price and quality,and delivered by their own drivers,so you actually receive you products and undamaged. Highly recommend Thanks Karl”

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Posted 11 months ago

Hi Karl, Thank you for the kind words and for taking the time to share your experience. Kind regards, The Panel Company

Posted 11 months ago

“We ordered wall panels on line. Everything was delivered quickly. We then bobbed along to the shop to pick up the trims we had forgotten to buy. We received excellent service from everyone in the shop, everyone chat and offering help! We will be back!! 😃♥️”

Helpful Report

Posted 11 months ago

Hi Karen, Thank you for taking the time to share your experience! We're thrilled that you're happy with your purchase and hope to see you again in the future :) Kind regards, The Panel Company

Posted 11 months ago

“Quick delivery no damage to the panels and a very good price will definitely use again thank you”

Helpful Report

Posted 11 months ago

Hi Billy, Thank you for taking the time to leave us a 5-star review and for sharing your experience! Kind regards, The Panel Company

Posted 11 months ago

“Good product and delivery was well informed and packaged properly. Would recommend using them”

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Posted 11 months ago

Hi, Thank you for the kind words and for leaving us a review. We use our own fleet of drivers to ensure that products arrive safetly so appreciate you taking the time to leave this feedback! Kind regards, The Panel Company

Posted 11 months ago

“Absolutely wonderful would recommend the panel company top quality”

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Posted 11 months ago

Hi, Thank you for the kind words and for taking the time to leave us a 5-star review! Kind regards, The Panel Company

Posted 11 months ago

“Best prices around, superb quality products. Delivery times are fast and precise within a couple of hours and the service is both friendly and professional. An added bonus is that you don't have to spend a fortune to qualify for free delivery!”

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Posted 11 months ago

Hi, Thank you for taking the time to leave us a 5-star review! We're thrilled that you had a good experience throughout. Kind regards, The Panel Company

Posted 11 months ago

“Great panels ,ordered 8 panels they came on time ,just a shame 4 of them are a shade darker”

Helpful Report

Posted 11 months ago

Hi, We sincerely apologise for the inconvience. Can you please contact customer service so we can arrange replacement panels for you. T: 01709 828339 E: info@panelcompany.co.uk Kind regards, The Panel Company

Posted 11 months ago

“The panels were delivered to house and I received a call prior to delivery I found them easy to cut, I actually was short and ordered another panel which they delivered without charging for delivery really good customer service”

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Posted 11 months ago

Hi Mike, Thank you for the kind words and for sharing your experience. Kind regards, The Panel Company

Posted 11 months ago

“Customer service very good. Items delivered on time with no damage. Good value for money.”

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Posted 11 months ago

Hi Jane, Thank you for the kind words and for leaving us a 5-star review! Kind regards, The Panel Company

Posted 11 months ago

“The whole process from supplying samples to delivering my order was handled in a professional & trouble free manner. The product is excellent quality & looks really good on the wall. The delivery driver was on time & very helpful. Thoroughly recommend this company & its products.”

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Posted 11 months ago

Hi William, Thank you for taking the time to share your experience and for leaving us a 5-star review! Kind regards, The Panel Company

Posted 11 months ago

“We have had fantastic service from the panel company. Ordrerd 3 panels and delivered on time. We noticed one of the panels had a puncture hole in it and The Panel Co immediately sorted new one for me and delivered in a few days with absolutely no quibble whatsoever. Excellent quality panels great looking too.”

Helpful Report

Posted 11 months ago

Hi Peter, Thank you for taking the time to share your experience and giving us a 5-star review! We appreciate your patience waiting for a replacement panel and hope you love your new purchase! Kind regards, The Panel Company

Posted 11 months ago

“Good product, fair price, reliable service.”

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Posted 11 months ago

Hi, Thank you for taking the time to leave a 5-star review and sharing your experience! Kind regards, The Panel Company

Posted 11 months ago

“Panels look great. Delivered in the time specified. The order got a bit mixed up, but they sorted it out in the end. Good Customer service. Great result”

Helpful Report

Posted 11 months ago

Good Afternoon, Thank you for flagging this issue, we have been trying to contact you in an effort to resolve. Would you be able to contact our customer service team please on... T: 01709 828339 or E: info@panelcompany.co.uk Thank you The Panel Company

Posted 11 months ago

“Really good support to help get the order right and then it was delivered very promptly indeed.”

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Posted 11 months ago

Hi Neil, Thank you for the kind words about your customer service experience! Kind regards, The Panel Company

Posted 11 months ago

“First time using panels and it couldn't have been easier. Really pleased with how they look. The colour had more beige in it than I was expecting but still worked well with our colour scheme. Really liked the satin finish. We've got some shower panels with a shiny finish and these ones definitely feel/look more luxurious.”

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Posted 11 months ago

Hi Nina, Thank you for the kind words and sharing your experience! Kind regards, The Panel Company

Posted 11 months ago

“Very happy with ease of purchase, communication and delivery. However, the panels themselves were thin and flimsy and had a tendency to bend away from the wall whilst trying to stick them down. A small bathroom required 16 tubes of glue (£100 extra expense), and the use of props to keep the panels in contact with the wall whilst drying. I certainly wouldn't recommend that particular panel to anyone.”

Helpful Report

Posted 11 months ago

Good Morning, Thank you for your feedback. When fitting a panel, they shouldnt bend away from the wall but as they are 2.7M long there will be a degree of flex. The first panel is fitted in place securely and ideally you secure with a small screw or pin in the rear tab but even in the absence of a mechanical fixing the adhesive should give you instant grab...so the panel will adhere to the wall and not bend off the wall. After the first panel is fitted, the second and subsequent panels are fitted into each other and that will help secure the panels whilst the adhesive cures but if you use a screw or pin in the rear tab that locks the panel in place. With regards the cost of the adhesive. It really does depend on what adhesive you use and what the existing wall covering is. We have Pink Grip available at a great price of just over £4 a tube so if you used this adhesive it would cost far less than the £100. We really do appreciate your feedback and I have relayed your comments to our web team so we can better inform our customers. Regards Panel Company | Customer Services

Posted 11 months ago

The Panel Company is rated 4.6 based on 2,974 reviews