The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.57

4.6 Rating 3,407 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 2nd April 2025

341

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and friendly service from the guys in the shop when I went to look at and purchase my panels. Delivery service good, the ceiling panels were missing off the delivery but that was sorted and with me in 3 days. The panels look fantastic”

Helpful Report

Posted 1 month ago

Hi Jayne, Thank you for your kind words and for taking the time to share your experience. We appreciate your patience while we resolved your order and are delighted to hear that you're happy with your new panels! Kind regards, The Panel Company

Posted 1 month ago

“Great product and service. Just want we needed to complete our project”

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Posted 1 month ago

Hi, Thank you for the 5 star review! We appreciate the kind words and feedback. Kind regards, The Panel Company

Posted 1 month ago

“Transformed my room”

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Posted 1 month ago

Hi Patrick, Thank you for the 5 star review and kind words! We appreciate your feedback. Kind regards, The Panel Company

Posted 1 month ago

“This is the second time we have used Panel Company. Advice and assistance at the local depot was excellent and ordering simple. Delivery to our holiday home was well organised and at the arranged time. The products are good quality and sensibly priced. An excellent company to deal with.”

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Posted 1 month ago

Hi William, Thank you for sharing your experience and for choosing to order from us again. We appreciate your kind words and feedback. Kind regards, The Panel Company

Posted 1 month ago

“Very good quality. 10x better than bq, price was exceptional was worried was going be low quality but was brilliant def order again”

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Posted 1 month ago

Hi Kev, Thank you for the kind words about our panels! We appreciate the feedback. Kind regards, The Panel Company

Posted 1 month ago

“Staff friendly helped when needed would use these again”

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Posted 1 month ago

Hi Michelle, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 month ago

“Great service. Excellent quality. Has totally transformed our shower. So pleased with the results.”

The Panel Company 5 star review on 19th February 2025

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Posted 1 month ago

Hi Bernadette, Thank you for sharing your new panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 1 month ago

“Really pleased, love the panels and I’m sure the will look lovely in my En-suite. Delivered right on time. All ok.”

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Posted 1 month ago

Hi Jennifer, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 1 month ago

“Excellent tech info and delivery.”

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Posted 1 month ago

Hi Alan, Thank you for taking the time to share your experience. We appreciate the kind words and feedback Kind regards, The Panel Company

Posted 1 month ago

“Very good quality.wall looks amazing.”

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Posted 1 month ago

Hi, Thank you for the 5 star review! We appreciate the kind words! Kind regards, The Panel Company

Posted 1 month ago

“Supplies are 1st class however my only useful comment would be for advice of delivery must be the PREVIOUS day or earlier and not 06:30 on the day of delivery by text because if I was still working I would have left for work by 06:00 and some times even earlier.”

Helpful Report

Posted 1 month ago

Hi, Thank you for taking the time to share your experience. We apologise for any inconvenience caused and value your feedback, which will be passed on to our Logistics Department. Kind regards The Panel Company

Posted 1 month ago

“Good product thanks”

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Posted 1 month ago

Hi Wayne, Thank you for the kind words and taking the time to share your experience. We appreciate it! Kind regards, The Panel Company

Posted 1 month ago

“Bought 10 panels great product great price free delivery excellent service and quality what mote can l say apart from highly recommend The Panel Company”

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Posted 1 month ago

Hi Thomas, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 1 month ago

“Fantastic quality of panels. Very easy delivery service. Would recommend & use over & over again.”

The Panel Company 5 star review on 18th February 2025

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Posted 1 month ago

Hi Nathan, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 month ago

“Delivery is very poor second time I had to drive 50miles to collect myself. I want next day or even the day after that. But they say dispatched in 3-7 days. Have no communication on delivery dates. I love them but sort you delivery out.”

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Posted 1 month ago

Hi Rob, Thank you for sharing your experience with us. The reason for our delivery timeframe is that we use our own drivers rather than relying on third-party couriers. However, we understand that this wait time may be frustrating if you want to receive your items sooner. We appreciate your kind words and continued custom, and we will ensure your feedback is shared to our Logistics Department. Kind regards, The Panel Company

Posted 1 month ago

“Excellent service, will contact when I refurbish The property”

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Posted 1 month ago

Hi Chris, Thank you for the kind words and sharing your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 1 month ago

“Not what we wanted”

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Posted 1 month ago

Hi Andy, Thank you for taking the time to share your experience with ordering samples from us. We hope you’re able to find a suitable alternative and would be more than happy to suggest other options if you contact us directly. Kind regards, The Panel Company

Posted 1 month ago

“Excellent company another order already placed”

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Posted 1 month ago

Hi Debbie, Thank you for the 5 star review! We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 month ago

“This review is based on delivery -I haven't opened box yet as outside house waiting for decorator to install -it's , potentaill dangerous and no room inside to store. There should have been two men rather than one - your man could barely lift the 3 panels and bring them up the drive. I am 72 and a petite woman and couldn't help. He wasn't young either and he was very impatient almost rude with me - the job was too hard for him and you should be lookimg after your staff better. Health and Safety and Welfare at Work springs to mind.”

Helpful Report

Posted 1 month ago

Hi, Thank you for taking the time to share your experience and for bringing this to our attention. We apologise that your experience fell short of the high standards of customer service we strive to deliver. Please be assured that we take this matter seriously and will promptly share your feedback with our Logistics Department for immediate review. Kind regards, The Panel Company

Posted 1 month ago

“Not great I’m afraid. Delivered the wrong panels then I had to do all of the chasing to correct the error. One panel also slightly damaged but no energy to request a replacement. Quality of product overall however is excellent.”

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Posted 1 month ago

Hi Matthew, We sincerely apologise for the damage to your replacement panel and for the inconvenience caused. Our customer service team has emailed you to offer a resolution that we hope will be most convenient for you. Kind regards, The Panel Company

Posted 1 month ago

The Panel Company is rated 4.6 based on 3,407 reviews