The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.57

4.6 Rating 2,789 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,789 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 7th January 2025

219

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication. Great delivery drivers. Will use again”

Helpful Report

Posted 1 month ago

Hi Pete, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Excellent service great product”

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Posted 1 month ago

Hi David, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Great company great service great quality”

The Panel Company 5 star review on 5th December 2024

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Posted 1 month ago

Hi Michael, Thank you for sharing a photo of your new slat panels with us! They look amazing! Kind regards, The Panel Company

Posted 3 weeks ago

“Panels reasonably easy to cut and fit on a celler stairs. Looks good. Very happy with the order process, price and delivery.”

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Posted 1 month ago

Hi Simon, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“The Panel Company agreed to do a price match for me, kept me informed at each step of my order, and delivered when they said they would, (I had a text giving me a time slot). The delivery driver was extremely helpful and lovely, which made the whole experience a good one. My bathroom installer has made a start with the panels, and they are looking great, so far! I'll be buying more of the white ceiling panels in due course, for other rooms in my house. Big thanks to you all!”

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Posted 1 month ago

Hi Samantha, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Excellent product, looks stunning”

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Posted 1 month ago

Hi Jeanette, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Great customer service, easy to talk to over the phone, panels look great and come well protected.”

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Posted 1 month ago

Hi Javeed, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! KInd regards, The Panel Company

Posted 3 weeks ago

“When ordered, the order said it would be delivered within 5 days. Got a messaged the next day saying it would be over 14 days. Which i accepted, so got a new date, on the date of delivery, I got a text, saying items are not being delivered but will reschedule for next couple days. Well, it was nearly another 2 weeks I was to wait, so I had enough, and cancelled order.. so be wary when you place order, as the timescale is not true.”

Helpful Report

Posted 1 month ago

Good Morning, Thank you for the feedback. We have recently experienced very high order volume and unfortunately this has delayed deliveries. Warehouses do send a email to let you know of this delay, as you mention, but I am sorry that your order was then delayed further. This is unacceptable, I will contact the store who dealt with your order to ensure this does not happen again. I apologise for your experience. Regards Panel Company Customer Services

Posted 1 month ago

“two of three panels were damaged. they said they would arrange a pick up or replacement of these and they never did. avoid.”

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Posted 1 month ago

Thank you for bringing this to our attention, we understand your frustration, the customer experience you have received is unacceptable. Someone from the branch who fulfilled your order will be in contact today to arrange collection or replacement. Apologies, The Panel Company

Posted 1 month ago

“I was very pleased with the service and delivery was first class as a bathroom fitter I need a service what they provide and will be using them again”

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Posted 1 month ago

Hi Ian, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 3 weeks ago

“I bought the plastic skirting, it was great. tall enough to cover the marks of the removed stuff. Delivery was easy had to wait a week I think but was kept well informed.”

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Posted 1 month ago

Hi Cherry, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 3 weeks ago

“Panels were deliverd very quickly with great care. Driver was super helpful and firendly. Would have no issues buying from The Panel Company again. Recommended. They are going to look great when my fitter pulls his finger out!!”

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Posted 1 month ago

Hi Simon, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! KInd regards, The Panel Company

Posted 3 weeks ago

“Originally told panels would be delivered to your depot on 2 December. Paid for goods when ordered. 2 December I rang Birtley depot, to be told they're being delivered to another depot and wouldn't be at Birtley until 9 December 🤷🏻‍♂️ we'll see!”

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Posted 1 month ago

Hi David, Thank you for taking the time to share your feedback. We sincerely apologise for the inconvenience caused by the delay, which was due to a stock transfer between our branches. Kind regards, The Panel Company

Posted 3 weeks ago

“Excellent service, excellent product”

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Posted 1 month ago

Hi Alan, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! KInd regards, The Panel Company

Posted 3 weeks ago

“Very good product at a good price . Delivery was a bit slow”

The Panel Company 5 star review on 4th December 2024

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Posted 1 month ago

Hi Waheed, Thank you for your valuable feedback and kind words. We appreciate your time and insight. Thank you for sharing a photo of your new panels with us! They look amazing! Kind regards, The Panel Company

Posted 3 weeks ago

“During my bathroom renovation I wanted a maintenance free solution to cover the 70's stippled ceiling so I used the Matt white 8mm boards. They are great quality, very easy to install and look superb.”

The Panel Company 5 star review on 3rd December 2024

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Posted 1 month ago

Hi, Thank you for sharing your new ceiling panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 3 weeks ago

“Kept us informed and updated from the date we ordered. Delivery was as stated at the time. Goods were well packaged and product looks lovely when fitted.”

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Posted 1 month ago

Hi Sandra, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Very impressed with the service provided by this company, come highly recommended.”

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Posted 1 month ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! KInd regards, The Panel Company

Posted 3 weeks ago

“I had an issue with my order and the lady was extremely helpful and resolved my issue. The gentleman who collected my items for refund was also very polite and efficient.I would recommend this company.”

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Posted 1 month ago

Hi William, Thank you for your valuable feedback and kind words. We appreciate your time and insight Kind regards, The Panel Company

Posted 3 weeks ago

“Price was amazing and delivery was really quick.”

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Posted 1 month ago

Hi Michelle, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 weeks ago

The Panel Company is rated 4.6 based on 2,789 reviews