The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.57

4.6 Rating 3,362 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,362 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 27th March 2025

333

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Panels were perfect for the job - very well packed & the delivery driver helped to bring them into my house! The panels are very well made & the instructions easy to follow. Very pleased with them”

Helpful Report

Posted 2 weeks ago

Hi Margaret, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 weeks ago

“Had a good look around in shops and online, panels were pretty much best value ones I found. When they arrived I was really impressed with quality. Would definitely recommend. 👍”

The Panel Company 5 star review on 7th March 2025

Helpful Report

Posted 2 weeks ago

Hi Michael, Thank you for sharing your new slat panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 2 weeks ago

“Arrived on time delivered by own staff very professionally. All round excellent service.”

Helpful Report

Posted 2 weeks ago

Hi Tony, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 weeks ago

“Very good on delivery, but 2 different batch numbers were sent out luckily 2 of the 3 were the same so the different batch number was fixed to a different wall so colour difference is not that visible, although the panels were wrapped in cardboard I was a bit shocked to see boot prints all over the packaging and as they are pvc panels I was worried about damage thankfully there was no damage, the panels do not seem to fit correctly in the middle they fit ok top and bottom.”

Helpful Report

Posted 2 weeks ago

Hi Steven, We sincerely apologise for any inconvenience caused by your order and appreciate you bringing the packaging issue to our attention. Rest assured, we will forward your feedback to the relevant department for immediate review. Kind regards, The Panel Company

Posted 2 weeks ago

“Fast delivery and no problems at all, defo recommend”

The Panel Company 5 star review on 6th March 2025

Helpful Report

Posted 3 weeks ago

Hi Ray, Thank you for sharing a photo of your new panels with us! They look amazing in your home! Kind regards, The Panel Company

Posted 2 weeks ago

“Ordered 2 samples, arrived within 2 days. Very good.not ready to order yet but have confidence all will be well.”

Helpful Report

Posted 3 weeks ago

Hi Richard, Thank you for sharing your experience when ordering samples from us. We appreciate the feedback and kind words! Kind regards, The Panel Company

Posted 3 weeks ago

“Not tried the panels yet but hopefully they will be ok, packaging was poor though and open in several areas !!”

Helpful Report

Posted 3 weeks ago

Hi Shaun, Thank you for bringing the condition of the packaging to our attention. We will ensure that your feedback is passed on to the relevant department for immediate review. Kind regards, The Panel Company

Posted 3 weeks ago

“Not much commication. After realising I'd ordered one panel too many contacted them by email asking for them to alter the sale. No response!”

Helpful Report

Posted 3 weeks ago

Hi Alan, We understand that you contacted our customer service team regarding your sample order and kindly ask that you reach out to us directly at 0170 982 8339, where we would be more than happy to assist with any concerns or answer any queries. Kind regards, The Panel Company

Posted 3 weeks ago

“The design on the boards are really nice BUT both our original order and the replacements have arrived damaged which is causing us delays with fitting and holding our project up. The damage is most likely due to the pathetic packaging. Just a piece of cardboard around them, no crumple zones, no corner protection, no padding. It's ridiculous for such a large and fragile item. Also the Packers must cut the cardboard against the boards as there's score marks on them. Solve the packing issues and they'd be perfect.”

Helpful Report

Posted 3 weeks ago

Hi Natalie, We sincerely apologise for the inconvenience caused by the packaging and completely understand your frustration. Rest assured, we will forward your feedback to the relevant department for immediate review, as we’re committed to continually improving our service. Thank you for bringing this to our attention. Kind regards, The Panel Company

Posted 3 weeks ago

“Excellent products and excellent service. We were kept informed on the dates and times of the delivery at all times. The driver was great and very respectful of the property as the panels are not easy to manoeuvre once inside due to their size. I would highly recommend this company .”

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Posted 3 weeks ago

Hi Charlie, Thank you for sharing your experience and giving it 5 stars. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Top notch product and service would totally recommend.”

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Posted 3 weeks ago

Hi John, Thank you for the kind words and sharing your new panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 3 weeks ago

“A sample panel was received very quickly; unfortunately, it would not have suited the decor.”

Helpful Report

Posted 3 weeks ago

Hi Michael, Thank you for sharing your experience when ordering samples from us. We appreciate the feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Great product and very good service throughout , easy online ordering and clearly communicated professional delivery”

Helpful Report

Posted 3 weeks ago

Hi Beth, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Brilliant place do deal with”

Helpful Report

Posted 3 weeks ago

Hi Scott, Thank you for the kind words and feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Have not yet decided on a shower unit and extras but will be using the Panel Company when we go.”

Helpful Report

Posted 3 weeks ago

Hi, Thank you for sharing your experience with us. We’re grateful for your feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“All good no problems went as sweet as a nut always great stuff from panel company thank you once again”

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Posted 3 weeks ago

Hi Ian, Thank you for giving your experience 5 stars! We appreciate the kind words and feedback. Kind regards, The Panel Company

Posted 3 weeks ago

“It took a while for the panels I ordered to be dispatched and there wasn't much communication until I emailed to ask for an update. Communication was much better and they were delivered right on time the next day. Unfortunately as my bathroom installers began using the panels, nearly every single one was damaged in some way. There was no damage to the boxes so they must have been damaged before they were packaged. I understand that the panels are cheaper than most places however, I didn't expect that to mean that the items would be sent out in that condition. My bathroom installers did an amazing job with what they had but it was very disappointing.”

Helpful Report

Posted 3 weeks ago

Hi Grace, We sincerely apologise that your panels arrived damaged and for the inconvenience caused. The experience you had, from communication to the delivery of your panels, is not the standard of service we aim to provide to all our customers. Please be assured that your feedback will be passed on to the relevant department for immediate review, and a member of our customer service team will contact you shortly. We appreciate you taking the time to highlight your experience, as this kind of feedback helps us to continually improve our service. Kind regards, The Panel Company

Posted 2 weeks ago

“Ordered two panels in grey oak delivered on time really well made and easy to cut and screw to the wall very pleased with them would order again”

The Panel Company 5 star review on 5th March 2025

Helpful Report

Posted 3 weeks ago

Hi Linda, Thank you for the kind words and sharing your new panels with us. It's great to see them in your home! Kind regards, The Panel Company

Posted 3 weeks ago

“Updates on delivery good, driver who delivered very good. Sorted out missing order as soon as possible”

Helpful Report

Posted 3 weeks ago

Hi Lesley, Thank you for taking the time to share your experiene. We appreciate the kind words and your patience while we worked to correct your order. Kind regards, The Panel Company

Posted 3 weeks ago

“Really impressed with the panel company! Super quick delivery (which was free!), competitive and cheapest price on the products that I have found. Delivery slot communicated, product is in perfect condition. I would 100% recommend, I’m so happy with my wall panels!”

Helpful Report

Posted 3 weeks ago

Hi Taylor, We appreciate the kind words about our service. Thank you for the 5 star rating! Kind regards, The Panel Company

Posted 3 weeks ago

The Panel Company is rated 4.6 based on 3,362 reviews