The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.57

4.6 Rating 2,784 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,784 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 4 star review on 2nd January 2025

213

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing product, so happy with the final result. Purchased this product after returning panels delivered earlier by one of the big builder supermarkets (the orange one) which, compared to the product sold by the Panel Company, looked like cheap knock-offs. Will definitely come back here if more are needed.”

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Posted 3 weeks ago

Hi Marcin, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 2 weeks ago

“very good quality panelling at a fantastic price!”

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Posted 3 weeks ago

Hi Hayley, Thank you for the kind words and 5-star review! We appreciate the feedback Kind regards, The Panel Company

Posted 2 weeks ago

“Order 4 black oak panels. Only received 2 out of the 4 panels after a delayed delivery. They resent another 2 out and another delayed delivery. May be cause of this time of year and delivery service.”

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Posted 3 weeks ago

Thank you for bringing this to our attention, I'm sorry to hear about the negative experience you've had with us. As you mentioned in your review, unfortunately due to the combination of Black Friday, Storm Darragh and the festive period our deliveries have been delayed. We do aim to communicate this clearly with customers, but we accept that your experience wasn't good enough and we apologise for the inconvenience caused.

Posted 3 weeks ago

“ordered some samples, delivered very quickly.”

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Posted 3 weeks ago

Hi Ann, Thank you for the kind words and 5-star review! We appreciate the feedback. Kind regards, The Panel Company

Posted 2 weeks ago

“Great customer service when ordering. Also, I had a damaged item arrive which was swiftly and easily sorted out. Panels and trim are excellent quality.”

The Panel Company 5 star review on 11th December 2024

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Posted 3 weeks ago

Hi Matt, Thank you for the kind words! We appreciate your patience while we corrected your order. It’s wonderful to see the panels in your bathroom! Kind regards, The Panel Company

Posted 2 weeks ago

“Great throughout process from purchase to delivery. Just waiting for 2400x600 natural oak panels.”

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Posted 3 weeks ago

Hi John, Thank you for sharing your experience with us. We hope you love your slat panels once they're installed! Kind regards, The Panel Company

Posted 2 weeks ago

“No problems, delivery driver excellent,”

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Posted 3 weeks ago

Hi Neil, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 2 weeks ago

“Product appears very good. After sales less so. Got e mail post purchase to say that local branch would now be dealing with it and would be notified in advance of delivery date. Nothing heard for some time and had to chase local branch as not heard anything to be told 'They've been out of stock but believe we have just had delivery i'll check and let you know'. Nothing heard again other than a delivery without notification at 6.45am !! a few days later.”

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Posted 3 weeks ago

Hi, Thank you for bringing this to our attention. We sincerely apologise for the inconvenience caused by the lack of communication and understand your frustration. We will ensure your feedback is shared with our Customer Services manager. Kind regards, The Panel Company

Posted 2 weeks ago

“Excellent service from start to finish. Great communication regarding my order and delivery day/times. Simon just deliver my item and was very friendly and helpful, I asked if he would take round to come in the back door which he was happy to do with a smile on his face. The product is also great for value and I am externally happy with it. I would highly recommend this company”

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Posted 3 weeks ago

Hi Cheryl, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 weeks ago

“great product fast delivery”

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Posted 3 weeks ago

Hi Steve, Thank you for the kind words and 5-star review! We appreciate the feedback. Kind regards, The Panel Company

Posted 2 weeks ago

“Very easy to order, delivered on time, only downside was the panels were taped together, bit of cardboard wouldn't of been nice just for protection in transit, luckily no damage hence the 4 stars.”

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Posted 3 weeks ago

Hi Egerton, Thank you for taking the time to review your experience. We appreciate your feedback about the packaging and will communicate it to the relevant department. Kind regards, The Panel Company

Posted 2 weeks ago

“Good service good product will use again when the time arrives.”

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Posted 3 weeks ago

Hi Terence, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 weeks ago

“Great customer service and great prices. Would buy from again.”

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Posted 3 weeks ago

Hi Mandy, Thank you for the kind words and 5-star review! We appreciate the feedback Kind regards, The Panel Company

Posted 2 weeks ago

“The panel as a choice of wall covering is quick and easy to install, it is very contemporary looking and graceful. It was reasonably priced.”

The Panel Company 5 star review on 10th December 2024

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Posted 3 weeks ago

Hi Sarah, Thank you for sharing your new slat panels with us! It’s wonderful to see them in your space. Kind regards, The Panel Company

Posted 2 weeks ago

“Alway deliver in a timely manner and products with help always good, worth looking for specials.”

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Posted 3 weeks ago

Hi George, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words. Kind regards, The Panel Company

Posted 2 weeks ago

“Very good Panals and service would recommend to anyone”

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Posted 3 weeks ago

Hi, Thank you for the kind words and 5-star review! We appreciate the feedback Kind regards, The Panel Company

Posted 2 weeks ago

“Always very friendly and helpful!”

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Posted 3 weeks ago

Hi, Thank you for the 5 star review and sharing your experience. We appreciate it! Kind regards, The Panel Company

Posted 2 weeks ago

“Very pleased with the panels which I used to line the ceiling of my porch. They were easy to install and fittled together well. I had to wait a little while for delivery, but that wasn't a big problem. When the delivery did come it was at 7am(!) rather than the 7.45-8.45am slot promised. But the main thing was that the panels were undamaged. I had been worried that because they are relatively flimsy they could be damaged in transit. But all was fine. I would use The Panel Company again.”

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Posted 3 weeks ago

Hi, Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 2 weeks ago

“Service from staff was faultless as they were friendly and helpful throughout. Had the panels delivered for a few weeks now and finally come to fit it but the quality was a little disappointing. The top and bottom edging almost shows the indentation of the panel. The top can be hidden with the trim but the bottom becomes unsightly”

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Posted 3 weeks ago

“Fantastic product just a shame the company left them in clear view standing upagainst my porch of passers by without any notification of being delivered anyone could have took them away”

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Posted 4 weeks ago

Hi Jill, Thank you for the kind words and taking the time to share your experience. We sincerely apologise if you were unhappy with the delivery of your panels. Our drivers occasionally leave orders in a safe location if they believe it is safe to do so, in order to prevent the need for rescheduling and to avoid any further delays for customers. Kind regards, The Panel Company

Posted 2 weeks ago

The Panel Company is rated 4.6 based on 2,784 reviews