The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 2,962 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,962 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 30th January 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super happy with Joannes service and communication. She is based at the Bristol Depot. I could not of asked for more! Thank you :). DT”

Helpful Report

Posted 8 months ago

Hi Donna, Thank you for the kind words about Joanne and sharing your experience! We appreciate the feedback! Kind regards, The Panel Company

Posted 8 months ago

“Bought panels for a house I was refurbishing recently in a bathroom that had 2 layers of 30 years old tiles, which in the end we left on and behind the panelling. I have to say it has completely transformed the bathroom. Looks amazing. Even the estate agent couldn’t believe the difference. The corners and edges that are available really finish it off too. Top product and takes half the time of tiling. Highly recommend this product.”

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Posted 8 months ago

Hi Rich, Thank you for the kind words and taking the time to share your experience with us! Kind regards, The Panel Company

Posted 8 months ago

“Nice panels, no damage as with other companies used in the last 2 years, haven't had to use customer services so can't comment, this review would have had full star rating had the driver helped me take them up to a 7th floor apartment block, instead insisted he wasn't allowed to take them any further from the basement floor, which I found quite odd as I've never had this encounter before over delivery's, needless to say it was very difficult on my own, so maybe check before ordering if you're above ground level accommodation”

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Posted 8 months ago

“I found products I purchased amazing value I purchased shower panels I purchased some for my bathroom and some for my kitchen delivery was great .on purchasing the ones for kitchen we decided to tile instead so we rang and they where amazing by there response picked the panels up and refunded no quibbling or messing about .great service”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to share your experience and giving us a 5-star review! We appreciate the feedback and hope you love your new bathroom once the panels are installed Kind regards, The Panel Company

Posted 8 months ago

“They were very pro active, in processing my refund, cannot fault them. Would highly recommend this company!”

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Posted 8 months ago

Hi, Thank you for the 5-star review and taking the time to share your experience! Kind regards, The Panel Company

Posted 8 months ago

“Really great prices for panels compared to other sites. We actually first purchased some through a competitor which when received did not resemble the pictures and looked cheap so we returned and ordered from The Panel Company, they were so much nicer, great quality and exactly as described. Customer service was good too, I accidentally ordered to my previous address and whilst they couldn't amend the order they instantly cancelled and refunded me so I could re-order correctly. The delivery driver from the Bristol branch was really helpful and gave advice on fixings etc to make sure we had everything we needed to fit the panels. I will definitely use again in the future”

The Panel Company 5 star review on 13th May 2024

Helpful Report

Posted 8 months ago

Hi Helen, Thank you for the kind words about our products and choosing to order from us! We appreciate the feedback and you taking the time to share your experience. Kind regards, The Panel Company

Posted 8 months ago

“Competitively priced, arrived within stated time and in pristine condition. Can't comment on customer service as I didn't have to contact them.”

The Panel Company 5 star review on 11th May 2024

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Posted 8 months ago

Hi Isabella, Thank you for the kind words about our product and taking the time to share an image of your kitchen! Kind regards, The Panel Company

Posted 8 months ago

“I’m Really impressed with quality of the panels they even threw in some extra panels and trims I highly recommend this company.”

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Posted 8 months ago

Hi Ethan, Thank you for taking the time to share this bathroom reveal with us! The panels look amazing! Kind regards, The Panel Company

Posted 8 months ago

“Phenomenal service. So great that I have checked if my earlier review went through and it seems it may not have done. This company goes above and beyond so a positive review just has to be written! This is the second time I have used The Panel Company and certainly won’t be the last. Placed an order in March for some panels - they arrived swiftly and quality is fab. Fast forward to today; my bathroom fitter needed one more panel so I called Bristol branch and manager went out of his way to help. Sourced another two panels, even cross checking batch number, and set them off for delivery ASAP. My fitter is so impressed with quality of product that he is not hesitating to recommend The Panel Company to all his customers. I’ve also taken another look at their other products and have ordered two samples of their wall tile effect panels, ready for my new kitchen! I am in no doubt these ‘tiles’ will be a quality product just need to decide which one I prefer!”

Helpful Report

Posted 8 months ago

Hi Tracey, Thank you for writing such a thoughtful review of your experiences when ordering from us! We really appreciate the kind words about our customer service and products. Thank you for choosing to order from us again and good luck with your kitchen renovation! Kind regards, The Panel Company

Posted 8 months ago

“I cannot praise the customer service from Bristol enough! We are in the midst of having a new bathroom fitted, we discovered our original measurements were wrong - only to discover Panel Company website only had 10 panels left in stock (that we had previously ordered). After ordering 10 panels (to avoid delays), a few days later another 4 became available which team added with our existing order and then again more stock became available so we could finally purchase the quantity we needed. In both scenarios they were very accommodating adjusting our order and ensuring all orders will be included as part of the same Delivery slot, without paying extra for shipping. Product quality is very good and I look forward to sharing finished pictures of the bathroom.”

Helpful Report

Posted 8 months ago

Hi Andy, Thank you for the kind words about our team in Bristol and sharing your experience! We hope you love your new bathroom once the panels are fitted and can't wait to see the images! Kind regards, The Panel Company

Posted 8 months ago

“Product was delivered on time. Delivery personnel polite and friendly. Excellent product. Easy to fit.”

Helpful Report

Posted 8 months ago

Hi, Thank you for the kind words about our delivery driver and product! We appreciate the feedback. Kind regards, The Panel Company

Posted 8 months ago

“Very pleased with this company! Helpful & friendly staff! Really looking forward to seeing the panels up! Would be happy to recommend the panel company! Kind regards”

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Posted 8 months ago

Hi, Thank you for such a lovely review! We hope you love your panels even more once they're installed! Kind regards, The Panel Company

Posted 8 months ago

“Value for money. Completely changed our tired looking bathroom to something more trendy and tidy. Only thing which surprised me was it's not seamless at each joint. No worries though I still love it.”

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Posted 8 months ago

Hi Chris, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 8 months ago

“absolutely fabulous product , i am moving house soon and will definitely buy more francesca”

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Posted 8 months ago

Hi, Thank you for the kind words and taking the time to give us a 5-star rating! Kind regards, The Panel Company

Posted 8 months ago

“I found the panel company very good to deal with, their samples arrived quickly, then when I ordered the panels they came quickly. When one arrived damaged they replaced it within a few days. Very pleased with their customer service, I even chatted on Facebook messenger which was more convenient for me.”

The Panel Company 4 star review on 7th May 2024

Helpful Report

Posted 8 months ago

Hi Hayley, Thank you for taking the time to share your experience and image of your bathroom - it looks amazing! We appreciate the positive feedback about our customer service and thank you for your patience after one of the panels arrived damaged. Kind regards, The Panel Company

Posted 8 months ago

“We bought shower panels and trims to completely wall our wet rooms. They were delivered by the panel companies own transport and the driver could not have been more help full and advised how to store them before fitting and unloaded them. The panels look even better then the samples and fit together easily. Thank you for a great service and products”

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Posted 8 months ago

Hi Richard, Thank you for the kind words about our delivery driver and taking the time to share your experience! We appreciate the feedback. Kind regards, The Panel Company

Posted 8 months ago

“Nice and quick respond. Good services and high quality panel.”

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Posted 8 months ago

Hi, Thank you for the 5-star review and taking the time to share your experience. Kind regards, The Panel Company

Posted 8 months ago

“I ordered wall panels for my kitchen, the following day I was told they were out of stock. So disappointing. I was reimbursed quickly though.”

Helpful Report

Posted 8 months ago

Hello Elizabeth, Thank you for taking the time to leave your review. We are so sorry to hear that the panels you requested were out of stock - this must have been a crossover with the panels going out of stock and our website allowing you to order them so we sincerely apologise for the confusion. We are glad to hear that our customer services acted quickly to refund you. If you require any assistance in the future please don't hesitate to contact our customer services. Kind regards, The Panel Company.

Posted 8 months ago

“Everything I ordered was exactly as described Good stuff and delivered on the date”

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Posted 8 months ago

“Nice product well priced, would use again.”

The Panel Company 5 star review on 3rd May 2024

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Posted 8 months ago

Hi Keith, Thank you for taking the time to share this image with us. The MDF panels really add an extra something to your hallway! Kind regards, The Panel Company

Posted 8 months ago

The Panel Company is rated 4.6 based on 2,962 reviews