The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 2,974 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,974 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 30th January 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad experience,ordered trims arrived in time,but not all was there need them for a job to finish off Called customer services,they advised me to buy from someone one local . Was promised a full refund,didn't get refunded in time had to chease it ,got refund for one trim which was missing,was told why should do a full refund. Paid more to get the missing trim from local supplier,dispet I paid 15 pounds for delivery from you. I believe I am entitled to a full refund and an apology.”

Helpful Report

Posted 11 months ago

Good Afternoon, I do apologise for the missing trim and the inconvenience, I have relayed your comments to the distribution manager. Thank you for flagging this. Regards The Panel Company

Posted 11 months ago

“Communicative service, great delivery all around great product”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to give us a 5-star review and sharing your experience! Kind regards, The Panel Company

Posted 11 months ago

“Because I live in Aberdeenshire My orders are put out from Durham, They dont answer any questions and lack of communication is frustrating, I also dont know why it takes so long to dispatch, Is this a one man band??”

Helpful Report

Posted 11 months ago

Good Morning, May I apologise for the delay and frustration you have experienced with your order. I have checked with the hub that is processing your order and can confirm you will receive delivery tomorrow, 8th. With regards the lack of communication, we have experienced a number of problems with mail using the yahoo.com domain which will explain our limited response but that technical issue is now rectified. I can assure you we are not a one man band, we are the largest Decor Cladding supplier in the UK by a wide margin and we deliver every order on our own fleet. Most cladding suppliers rely on couriers. We do not use couriers because of the number of damages, we want you to receive your panels in perfect condition. Thank you for letting us know, much appreciated. Regards Panel Company

Posted 11 months ago

“Fast and efficient service. Competitive pricing and a high quality product.”

Helpful Report

Posted 11 months ago

Hi, Thank you for the kind words and leaving us a 5-star review! Kind regards, The Panel Company

Posted 11 months ago

“Very pleased with price, quality and service.”

Helpful Report

Posted 11 months ago

Hi Robert, Thank you for taking the time to leave us a 5-star review! We're thrilled that you're happy with your experience and order. Kind regards, The Panel Company

Posted 11 months ago

“Panels were delivered quickly and in perfect condition. Delivery driver was really helpful in getting them into the house safely! Easy to install, the videos were a great help and the finished look is stunning!”

The Panel Company 5 star review on 6th February 2024

Helpful Report

Posted 11 months ago

Hi Jennie, Thank you for the kind words about our delivery driver and sharing your experience. Your bathroom looks amazing! Thank you for sharing the image with us. Kind regards, The Panel Company

Posted 11 months ago

“So far not had my panels delivered and still waiting. Had to call to find out what is happening and got a mixed bag of replies. Hoping they will arrive next week, otherwise I'll want my money back. Experience so far not great I'm afraid.”

Helpful Report

Posted 11 months ago

Hi, We apologise that your customer service experience did not meet your expectations and have responded to this message privately to assist you further. Thank you for taking the time to share your experience so we can take your feedback on board. Kind regards, The Panel Company

Posted 11 months ago

“Great company to deal with panels arrived on schedule vsn driver very helpful needed an extra panel which was sorted and delivered all in all very good company to deal with”

Helpful Report

Posted 11 months ago

Hi Phil, Thank you for the kind words about our delivery driver and for sharing your experience! Kind regards, The Panel Company

Posted 11 months ago

“Good priced shower panels. Delivered in accordance with stated time frame. Patience is required due to large items and use of own van fleet. Good delivery driver, panels well packaged. In process of fitting and am well pleased with quality of panels and trim. They should look great. Will use this company again. Recommended.”

Helpful Report

Posted 11 months ago

Hi Michael, Thank you for the kind words and sharing your experience with us. We appreciate your patience and are thrilled that you will use The Panel Company again in the future! Kind regards, The Panel Company

Posted 11 months ago

“First time I've used this company. Great service. Quick delivery and kept informed all the way through. Delivery driver was very helpful. Panels look good quality, time will tell.”

Helpful Report

Posted 11 months ago

Hi Kevin, Thank you for the kind words and taking the time to leave us a 5-star review. We use our own fleet of drivers to give customers a personable delivery experience so it's great to recieve this feedback! Kind regards, The Panel Company.

Posted 11 months ago

“Great service very helpful good pricing quality merchandise very good delivery and on time will be buying again in the future”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the team to leave us a 5-star review and sharing your experience. Kind regards, The Panel Company

Posted 11 months ago

“First class service. There was an issue with the address I provided to the company which delayed delivery but customer services were superb and between us all we sorted the problem and the goods (panel trims various) were delivered which are great quality and finished my paneling off perfectly. Would highly recommend.”

Helpful Report

Posted 11 months ago

Hi Mike, Thank you for the positive words about our customer service team! We're thrilled that you're happy with your experience and product. Kind regards, The Panel Company

Posted 11 months ago

“Great product… delivered sooner than expected”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to leave us a 5-star review! We're thrilled that you're happy with your purchase and experience. Kind regards, The Panel Company

Posted 11 months ago

“Very efficient customer service price's very reasonable delivery on time would recommend this company Happy customer.”

Helpful Report

Posted 11 months ago

Hi, Thank you for the kind words. We're thrilled you're happy with your experience! Kind regards, The Panel Company

Posted 11 months ago

“Very happy with service came very quick got a sample first and panels followed and they look great as a feature wall”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to leave us a 5-star review! We're thrilled that you had a good experience using The Panel Company. Kind regards, The Panel Company

Posted 11 months ago

“Fantastic service. Easy to order online. Love the panels we purchased for our kitchen. Although they are bathroom panels we used in our kitchen and the kitchen now looks fabulous. Our panels arrived quickly and in very good order. Driver was very nice and polite and cared about the items he was delivering. Would definitely recommend The Panel Company for sure.”

The Panel Company 5 star review on 2nd February 2024

Helpful Report

Posted 11 months ago

Hi Dawn, Thank you for leaving us a 5-star review and sharing your kitchen transformation with us! The panels look amazing and will look so good when the sunlight catches them! Kind regards, The Panel Company

Posted 11 months ago

“I recently bought some wall panels and trims from you. Everything arrived promptly, undamaged and exactly as ordered. Thank you for that. Not having used plastic panels before I was concerned that they might look cheap but they look great. Certainly much easier to handle than ply backed boards. As long as they wear satisfactorily then I will be delighted. Regards, Nigel”

Helpful Report

Posted 11 months ago

Hi Nigel, Thank you for the kind words and sharing your experience with us. We're thrilled that you decided to try panels and are happy with your choice! Kind regards, The Panel Company

Posted 11 months ago

“Excellent service, loved our panels and delivery was prompt. Who could ask for more. Thank you.”

Helpful Report

Posted 11 months ago

Hi James, Thank you for sharing your experience and taking the time to leave us a 5-star review. Kind regards, The Panel Company

Posted 11 months ago

“I’ve had a few orders from this company and every time has been excellent service and delivery, spot on !”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to leave us a 5-star review and share your experiences! Kind regards, The Panel Company

Posted 11 months ago

“Excellent service great communications with customer service and excellent delivery well done panel company”

Helpful Report

Posted 11 months ago

Hi Frank, Thank you for the kind words about our customer and delivery service! Kind regards, The Panel Company

Posted 11 months ago

The Panel Company is rated 4.6 based on 2,974 reviews