The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.57

4.6 Rating 2,805 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,805 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 8th January 2025

The Panel Company 5 star review on 5th January 2025

Daniel Mathews

224

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The panels were fine, but for some reason the delivery was outside of you stated delivery days so we had to drive to your warehouse to collect the panels ourselves at our own expense. If you deliver within your stated days then this would have been 5 stars. Instead it cost us time and money.”

Helpful Report

Posted 2 months ago

Hi Andrew, Thank you for taking the time to share your experience with us. We sincerely apologise for the inconvenience caused by the delay in your delivery date. We understand how important timely deliveries are, and we are committed to addressing this issue to improve our service. We will ensure your feedback is shared with our Logistics Department. Kind regards, The Panel Company

Posted 2 months ago

“Very good service”

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Posted 2 months ago

Hi Jason, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 2 months ago

“I love the panels they look amazing. I didn’t fit them myself but the person I got to do it said they were simple to fit. I would recommend this company. The goods arrived well packaged with no damage”

Helpful Report

Posted 2 months ago

Hi Marie, Thank you for the kind words and sharing your experience! We're so happy you're pleased with your new panels! Kind regards, The Panel Company

Posted 2 months ago

“Excellent quality would recommend this company delivery on time. Thank you”

Helpful Report

Posted 2 months ago

Hi Pauline, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 months ago

“Perfect product, best price, very satisfied.”

Helpful Report

Posted 2 months ago

Hi, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 2 months ago

“Great product, service, delivery and price. Would recommend to anyone.”

Helpful Report

Posted 2 months ago

Hi Kerry, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 2 months ago

“excellent product great price and excellent service would highly recomend”

Helpful Report

Posted 2 months ago

Hi Glen, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 months ago

“The slatted wall panel stands out for its impressive quality and affordability compared to other options on the market. Made from durable materials, it’s designed to last and adds a sleek, modern aesthetic to any room. The slats are evenly spaced and precisely crafted, giving a clean, high-end look without breaking the budget. Installation is straightforward, and the panels fit seamlessly together, making them an excellent choice for DIY projects. If you're looking for a stylish and well-priced upgrade, this wall panel offers great value and enhances any space effortlessly.”

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Posted 2 months ago

“Very happy with the walnut panelling that I received from yourselves.”

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Posted 2 months ago

Hi Maria, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 months ago

“Paneling arrived safe and sound, just abit more heads up communication would be great, so that we could have organised someone at home on delivery, but overall all good 👍”

Helpful Report

Posted 2 months ago

Hi, Thank you for your kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 2 months ago

“So pleased with the quality , 10 x better then all DIY stores, definitely buy from this company again , well made and perfect”

Helpful Report

Posted 2 months ago

Hi Jacqueline, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 2 months ago

“Still waiting for delivery ☹️”

Helpful Report

Posted 2 months ago

Hi Brian, We sincerely apologise for the early review email you received. Please rest assured that we strive to dispatch all orders within 4-7 working days. Kind regards, The Panel Company

Posted 2 months ago

“Excellent quality easy to install. A little late arriving but worth the wait x I was also compensated for late delivery with some free silicone”

Helpful Report

Posted 2 months ago

Hi, Thank you for the kind words and 5 star review! We appreciate your patience and feedback! Kind regards, The Panel Company

Posted 2 months ago

“The Panel Company website is excellent, especially their installation videos. For me delivery went just over 7 working days. Unfortunately each panel was slightly chipped, normally just the tongue but in one case the panel itself. I was considering sending them back but the three wall installation allowed me to cut out the chips. It’s frustrating as some simple protection along the edges would solve the issue. Hence 3 star review. Outside of this the product is good and I prefer the finish to tiles.”

Helpful Report

Posted 2 months ago

Hi James, Thank you for the kind words and for sharing your experience with us. We sincerely apologise for the damage to your panels and completely understand your frustration. We will make sure to relay your feedback about the packaging to our Warehouse Manager. Kind regards, The Panel Company

Posted 2 months ago

“Panel's I've ordered didn't arrive on time. When called the order wasn't even prepared. Panels collected from two manufacturing batches.”

Helpful Report

Posted 2 months ago

Hi Piotr, We sincerely apologise for any inconvenience caused by the stock transfer and understand your frustration. This is not the level of service we aim to provide to our customers and we will ensure to communicate your experience to our Logistics Department for further review. Thank you for bringing this to our attention. Kind regards, The Panel Company

Posted 2 months ago

“Wery good 👍”

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Posted 2 months ago

Hi Arunas, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 2 months ago

“Very easy to order and fast delivery”

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Posted 2 months ago

Hi Kristyan, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 2 months ago

“We are delighted with our skirting boards, will be purchasing more soon.”

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Posted 2 months ago

Hi Lesley, Thank you for the kind words! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 2 months ago

“Excellent ***** Quality product and service to match.”

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Posted 2 months ago

Hi James, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 2 months ago

“Good service. They are happy to help with advice and samples. only gripe is the panels had either slightly puckered or rough edges top and bottom so you had to select the least worse to put at the bottom or cut them”

Helpful Report

Posted 2 months ago

Hi Sarah, Thank you for the kind words about our customer service. We apologise for any inconvenience caused by the crimped edge of the panel and will ensure your feedback is shared with our Product Manager. Kind regards, The Panel Company

Posted 2 months ago

The Panel Company is rated 4.6 based on 2,805 reviews