The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 2,963 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,963 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 30th January 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have attached before and after pics panels are good quality they sent me 1 extra panel Delivered on time completely changed the look of my bathroom as my ceiling was damaged with cracks”

The Panel Company 5 star review on 13th April 2024

Helpful Report

Posted 9 months ago

Hi Naveed, Thank you for sharing these before and after images with us. What a transformation! Kind regards, The Panel Company

Posted 9 months ago

“Good quality wall panels, good price and fast delivery.”

The Panel Company 5 star review on 12th April 2024

Helpful Report

Posted 9 months ago

Hi, Thank you for the kind words and taking the time to share this image with us! Kind regards, The Panel Company

Posted 9 months ago

“I bought 10mm Panels and all my trims from The Panel Company. Their products are really good quality and reasonable prices. I am really pleased with their service and communication and impressed with the level of detail they give to their customers.”

Helpful Report

Posted 9 months ago

Hi Hayley, Thank you for the kind words and taking the time to leave us a 5-star review! We appreciate the feedback. Kind regards, The Panel Company

Posted 9 months ago

“3 of the 4 panels arrived damaged. They were only in a thin layer of cardboard which doesn't offer enough protection if care isn't taken. Then called up to speak to customer services who said they would arrange replacements, 5 days later and I've not heard anything and had to chase to see despite me saying I was on a deadline for completing work. Really disappointed”

Helpful Report

Posted 9 months ago

Hello, Thank you for taking the time to leave your review. We appreciate all feedback good and bad as this helps us to make improvements where necessary. Firstly, we are so sorry to hear that one of your panels arrived damaged and we will request and immediate update for you on the replacement. We will arrange for our customer service team to contact you directly to confirm your delivery date. Kind regards, The Panel Company.

Posted 9 months ago

“Really easy to order on line I was kept informed about my order it was delivered on the day I was told it would delivery guy really nice friendly happy guy would definitely recommend the panel company and definitely use them again panels are great they’re sturdy and look amazing the lads I had installing these and my shower love working with these panels thank you so much glad I found you”

Helpful Report

Posted 9 months ago

Hi Kath, Thank you for the kind words and taking the time to share your experience with our delivery driver. We appreciate the feedback! Kind regards, The Panel Company

Posted 9 months ago

“The panel arrived well wrapped and protected, have no complaints to speak of only that the white gloss didn't match my white gloss bathroom tiles, needed to be a little whiter but no problem it looks okay, the panel itself was of good quality I'm happy.”

Helpful Report

Posted 9 months ago

Hi Hazel, Thank you for the 5-star review and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 9 months ago

“Love our new white oak effect panels. Quick delivery too. Would recommend and I will be back if i need any more”

The Panel Company 5 star review on 11th April 2024

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Posted 9 months ago

Hi Lee, Thank you for the 5-star review and taking the time to share this image with us. The ceiling looks great! Kind regards, The Panel Company

Posted 9 months ago

“Great company. Fantastic products and excellent customer service. 5 star!”

Helpful Report

Posted 9 months ago

Hi Jamie, Thank you for the kind words and taking the time to share your experience! Kind regards, The Panel Company

Posted 9 months ago

“Excellent product and delivery brilliant. Delivery driver was so polite.”

Helpful Report

Posted 9 months ago

Hi, Thank you for the 5-star review and kind words about our driver! We use our own fleet to give customers a more personable experience. Kind regards, The Panel Company

Posted 9 months ago

“I contacted The Panel Company in an utter panic after another well known supplier of bathroom panels cancelled my order 2 WORKING DAYS before delivery of some panels that had been ordered and paid for a month 🤬 Adam at The Panel Companies Huddersfield branch told me they had the stock l needed, but it was the Rotherham branch that served my area. Adam liased with Lindon at the Rotherham branch and arranged for them to collect the panels l needed from Huddersfield, Lindon then sorted me out with a delivery slot for just 1 day later than the other company should have delivered them meaning our bathroom refurb customers were not delayed in their job being started. I'm absolutely blown away by the customer care that these guys showed me, they went above and beyond to step up when (DBS) the other company completely failed me. I know where our company will be spending our £7k a year from now on.... Many many thanks, you saved our bacon, and we are extremely grateful. Lisa @ Pash Property Care Joinery and Plumbing”

Helpful Report

Posted 9 months ago

Hi Lisa, Thank you for the kind words about Adam and Lindon, and for taking the time to share your experience. We're thrilled that you will choose to order from us again in the future! Kind regards, The Panel Company

Posted 9 months ago

“Thank you so much. Haven't actually got to the point of installing the Shower Panels as yet, but the service we received was friendly and efficient.”

Helpful Report

Posted 9 months ago

Hi Kim, Thank you for the 5-star review and kind words about our customer service. We hope you love your shower panels once they're installed! Kind regards, The Panel Company

Posted 9 months ago

“Absolutely shocking quality panels was t what was expected or what was on the picture when ordered would like to return please”

Helpful Report

Posted 9 months ago

Hello, Thank you for taking the time to leave your review. we are sorry to hear that you are not happy with the panels. We will arrange for our customer services to contact you directly to confirm a collection date. Kind regards, The Panel Company.

Posted 9 months ago

“Really pleased with these panels - my bathroom is so much lighter”

Helpful Report

Posted 9 months ago

Hi Bernadette, Thank you for taking the time to leave a 5-star review and sharing this with us! We appreciate the feedback and love that you're happy with your new bathroom! Kind regards, The Panel Company

Posted 9 months ago

“Excellent service in store, competitive prices, prompt delivery and great after sales service. Thank you.”

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Posted 9 months ago

Hi Ian, Thank you for the kind words and sharing your experience with us. We appreciate the feedback! Kind regards, The Panel Company

Posted 9 months ago

“Great service, good prices and quick delivery.”

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Posted 9 months ago

Hi Diane, Thank you for taking the time to leave us a 5-star review! We appreciate the feedback. Kind regards, The Panel Company

Posted 9 months ago

“Bought panels waited for delivery nobody arrived. The driver told the manager he couldn’t find the address when a sat nav brings you to the gate! Another delivery arranged. Waited again but this time an installer was also waiting to fit the panelling. Nobody arrived. Phone call was made to be told that no paperwork was there and our order wasn’t loaded. Fitter went to another job but needed 50% of his money. We received 20% refund and a man with a van delivered our order 2 hours after stated. What a joke”

Helpful Report

Posted 9 months ago

Hello, Thank you for taking the time to leave your review. We are very sorry to hear of your frustrating experience and we are truly sorry that this has happened. Please know that your situation was an exception and we regret that we missed the mark. We understand that you have spoken to the customer service manager but rest assured we will be investigating this further. Kind regards, The Panel Company.

Posted 9 months ago

“Order placed 26/3/24 and full payment taken. Still waiting to hear about delivery!!”

Helpful Report

Posted 9 months ago

Hello, Thank you for taking the time to leave your review and for bringing this to our attention. We are sorry to hear of your negative experience. We will look into this immediately for you and a member of our customer service team will contact you directly to confirm your delivery date. Kind regards, The Panel Company.

Posted 9 months ago

“The products are fine and reasonably priced. The delivery was efficient but because it was Easter it took 10 days for delivery which really is too long. It held the project up and we had to move jobs around to accommodate. One panel was slightly damaged on a corner but not worth waiting for a replacement so used it elsewhere.”

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Posted 9 months ago

“Just finished fitting out our shower. 800x1000x800 so only 3 PVC panels and no need to use the T&G joints. Easy to cut and work with and lovely finish. One needs to be quite careful with handling. It could easily get damaged and scratched.. The hardest thing about using these panels is wrestling them into the bathroom and into position. Ours is a tiny en-suite, so challenging”

Helpful Report

Posted 9 months ago

Hi Mike, Thank you for giving us a 5-star review and sharing your experience with us. We hope you love your new en-suite! Kind regards, The Panel Company

Posted 9 months ago

“Here are photos of the panels I purchased on my feature wall”

The Panel Company 5 star review on 7th April 2024

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Posted 9 months ago

Hi Gary, Thank you for taking the time to share images of your new feature wall! It looks amazing! Kind regards, The Panel Company

Posted 9 months ago

The Panel Company is rated 4.6 based on 2,963 reviews