The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 3,024 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,024 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 7th February 2025

276

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I liked the idea, but it's like sawing cardboard when adjustments are needed to make them fit. The delivery of them was good as I was kept informed when it was to happen.”

Helpful Report

Posted 1 day ago

Hi, Thank you for the kind words about delivery and for taking the time to share your experience. If you have any questions about cutting your panels, please do not hesitate to contact us directly at info@panelcompany.co.uk. We recommend a sharp hand plane or sandpaper for micro adjustments. Kind regards, The Panel Company

Posted 1 day ago

“Great customer service!”

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Posted 2 days ago

Hi Edward, Thank you for the 5 star review! We appreciate it! Kind regards, The Panel Company

Posted 1 day ago

“Easy to order excellent panels no fuss delivery”

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Posted 2 days ago

Hi Les, Thank you for the kind words and feedback! We appreciate it! Kind regards, The Panel Company

Posted 1 day ago

“Arrived on time and the Driver give me a quick call to say he was on his way with my goods. Great service and I will be using them again In the future.”

Helpful Report

Posted 2 days ago

Hi Paul, Thank you for the kind words and sharing your experience! We appreciate the feedback and are so pleased that you will choose to order from us again in the future. Kind regards, The Panel Company

Posted 2 days ago

“We bought 8 natural oak wide slat panels for a bedroom. The product itself is great... easy to install and looks fab. However, our experience with the delivery was shockingly bad. 1st delivery - cancelled due to driver sickness 2nd delivery - 3 packs correct , one wrong 3rd delivery cancelled due to driver sickness 4th delivery - incorrect pack again 5th delivery - correctly delivered Driver illness is forgiveable but incorrect delivery twice is very unprofessional. A 20% refund was offered and accepted. I thought that compensation was adequate. Thanks”

Helpful Report

Posted 2 days ago

Hi, We sincerely apologise for the inconvenience caused by delivery and greatly appreciate your patience and understanding. Please know that this is not the level of service we aim to provide, and we will communicate your experience to the Logistics Department for further review. We are pleased to hear that you are happy with your new slat panels and that the compensation was satisfactory. Thank you once again for your understanding. Kind regards, The Panel Company

Posted 2 days ago

“I have not received a delivery date yet so I can only review the online ordering process, I was happy with the sample received at a cost of £1.99 , ordering the four panels I knew I needed was quick and straight forward, two end trims, two internal corners easy, trims for top and bottom not so good, it took ages to go back and forward to look at the speck for each one to find out the lengths they came in, or was there a choice of length as you want as few joins as possible, no doubt once I have received the products I will be asked for another review, and will be happy to do so.”

Helpful Report

Posted 2 days ago

Hi John, Thank you for sharing your experience with us. We appreciate your feedback on the trim specifications and will share it to the appropriate department. If you have any additional questions, please don’t hesitate to reach out directly. Kind regards, The Panel Company

Posted 2 days ago

“Great product looks amazing and better quality than B&q at a lesser price also”

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Posted 2 days ago

Hi, Thank you for the kind words and 5 star review! Kind regards, The Panel Company

Posted 2 days ago

“The product was priced competitively and delivered on the date agreed. The quality of the panels is good, I am very happy with my purchase, it has transformed my lounge exactly as I hoped it would. I would definitely recommend using the Panel Company”

Helpful Report

Posted 2 days ago

Hi Steve, Thank you for sharing your experience and rating it 5 stars! We're so pleased that you're happy with your new panels and would choose to order from us again! Kind regards, The Panel Company

Posted 2 days ago

“panels arrived promptly, excellent quality and the adhesive was perfect stuck really well. Makes a lovely feature wall”

Helpful Report

Posted 2 days ago

Hi Aisha, Thank you for the 5 star review! We appreciate your kind words and feedback! Kind regards, The Panel Company

Posted 2 days ago

“Well it's interesting being asked to write a review when I haven't received my goods. I ordered 2 packs of wall panels on 28th January and today 4th February I still haven't received them. Interestingly I emailec DIY panelling just today to ask where they were and received a review request on return. So here it is!!!”

Helpful Report

Posted 3 days ago

Hi Joni, Thank you for bringing this to our attention. You received an automated email requesting a review of the samples that were marked as delivered on 23rd January. If you have experienced any issues with your order, please do not hesitate to contact us directly so that we can resolve this for you. You can reach us on 01709 828339 or via email at info@panelcompany.co.uk. Kind regards, The Panel Company

Posted 2 days ago

“Excellent service, fast delivery, great shower panels, we are bathroom installers and will defo order again when another of our customers ask for them. Thank you”

Helpful Report

Posted 3 days ago

Hi Josie, Thank you for rating your experience 5 stars! We appreciate your feedback and are grateful that you’d choose to order from us again in the future! Kind regards, The Panel Company

Posted 2 days ago

“HI. We are very pleased with the quality of the panels we have ordered, arrived on time, good price. Also, really easy to install. Definitelly will order from The Panel Company again. Thank you.”

Helpful Report

Posted 3 days ago

Hi Klara, Thank you for the kind words and 5 star review! We appreciate it! Kind regards, The Panel Company

Posted 2 days ago

“So far, panels look good, easy install and service from panel company very good.”

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Posted 3 days ago

Hi Robin, Thank you for the kind words and sharing your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 2 days ago

“The panels were delivered exactly as notified. They came in packs of 2 which were very heavy so I helped the driver to carry into the house. The driver was very friendly and helpful. Panels well packaged in cardboard cases. 2400x600 was quite heavy and cumbersome as expected. The finished product looks very good indeed, glued with their special sealant. Only downside I found was that when crosscut the wooden pieces were loose on the backing felt so perhaps more staples would be of benefit Would definitely recommend..”

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Posted 3 days ago

Hi Annmarie, Thank you for the kind words about our driver and taking the time to share your experience. We appreciate your feedback and hope you love your panels once they're installed! Kind regards, The Panel Company

Posted 2 days ago

“Excellent company to deal with, prompt delivery by a courteous driver, used this company on several occasions and would definitely recommend them”

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Posted 3 days ago

Hi Shaun, Thank you for the kind words about our customer service and delivery driver! We appreciate the feedback! Kind regards, The Panel Company

Posted 2 days ago

“Received the samples quicker than expected. Good quality. Will definitely be purchasing the panels in the near future. Thank you so much.”

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Posted 3 days ago

Hi Heena, Thank you for the kind words and 5 star review! We're so pleased that you're happy with your panels and would choose to order from us again! Kind regards, The Panel Company

Posted 2 days ago

“Ordered 4 shower panels along with the necessary fixings. etc. The exercise was very easy and the delivery arrived on the date that was agreed. All items were delivered by their own vehicle, well wrapped and without any damage that I can see. Still to install, so will write another review covering that. As far as the company goes, there was no problems, good communation, good price. Will definately use again.”

Helpful Report

Posted 4 days ago

Hi John, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 days ago

“Great service and communication. So easy install. Will use again”

Helpful Report

Posted 4 days ago

Hi Pamela, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 4 days ago

“Good choice, good communication and delivered on time.”

Helpful Report

Posted 4 days ago

Hi Steven, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 4 days ago

“Great product”

Helpful Report

Posted 4 days ago

Hi Kevin, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 4 days ago

The Panel Company is rated 4.6 based on 3,024 reviews