The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 2,952 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,952 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 29th January 2025

255

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, one panel was a little damaged and you went above and beyond to rectify this. Really easy to get hold of you on the phone too. I am passing your details to my dad to place an order soon as well. Thanks! p.s. excuse the kayak in the picture.”

The Panel Company 5 star review on 22nd May 2024

Helpful Report

Posted 8 months ago

Hi Penny, Thank you for the kind words and recommending us! We appreciate the feedback and your patience. Your bathroom looks so good! Kind regards, The Panel Company

Posted 8 months ago

“After receiving the wrong colour panel , I emailed them immediately. I was very pleased with a the customer care I received and they are sending out a replacement in two days time . Joanne was on the case and sorted the problem . My partner also said she was impressed by the delivery team . Now awaiting panel .”

Helpful Report

Posted 8 months ago

Hi Brian, Thank you for your patience and taking the time to share your experience. We appreciate the kind words and hope you love your new panels once they're installed! Kind regards, The Panel Company

Posted 8 months ago

“We first used The Panel Company around Christmas last year for a personal project, we had a limited time frame and all trades were closing down for the festive period. Initially, we were not going to be able to get the materials in time to complete the project, but the Bristol Branch of The Panel Company really pulled out all of the stops, ensuring that we got the product we needed in time. We were very pleased and super impressed with the quality of the product. To say that we enjoyed the customer service of the whole team a great deal, would be an understatement; they were friendly, knowledgable and knew how to have a good laugh, special thanks to Rob, Daz & Jo. We left with a smile on our faces and knew from this first interaction that we would be back!! I love my bathroom - THANK YOU PANEL STORE.”

Helpful Report

Posted 8 months ago

Hi Hanna, Thank you for taking the time to share such a thoughtful review and giving your experience 5-stars! Your new bathroom looks amazing! Kind regards, The Panel Company

Posted 8 months ago

“Great product with very fast delivery and easy to install.”

Helpful Report

Posted 8 months ago

Hi Steve, Thank you for taking the time to review your experience and giving it 5-stars! Kind regards, The Panel Company

Posted 8 months ago

“Ordered the acoustic slat panels, light oak, for a bedroom refurb. After researching round our options, the panel company were the best on price and product quality. Having used them in the past, i knew they were a reputable company. Quick dispatch and friendly, helpful delivery staff. Our workman unfortunately damaged 2 panels and they needed replacing. Again the replacements were delivered in good timing. Thrilled with our slat wall. Looks really classy and is effective at minimising noise. I would definitely recommend.”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to review your experience and giving it a 5-star rating! We appreciate the feedback. Kind regards, The Panel Company

Posted 8 months ago

“Brilliant Customer service - Joanne in Bristol rang me straight away worked magic to get me the part I needed. Thank you so much 👍🏻👍🏻👍🏻👍🏻”

Helpful Report

Posted 8 months ago

Hi Tash, Thank you for the kind words about Joanne and giving the customer service you recieved a 5-star rating! Kind regards, The Panel Company

Posted 8 months ago

“Excellent product and price, Easy to install had to add screws as wall not flat but a black marker on the screw heads hides them nicely Good communication and delivered within four days . Will buy again”

Helpful Report

Posted 8 months ago

Hi Therese, Thank you for taking the time to share your experience and giving it a 5-star rating! Kind regards, The Panel Company

Posted 8 months ago

“Brought panels for 2 of my bathrooms. Good quality and service for the amazing price. 5 stars review for the delivery guys! Would highly recommend.”

Helpful Report

Posted 8 months ago

Hi Christine, Thank you for the kind words about our delivery drivers! We appreciate the feedback and hope you love your panels once they're installed. Kind regards, The Panel Company

Posted 8 months ago

“Good price good service”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to give us 5-stars! Kind regards, The Panel Company

Posted 8 months ago

“Super happy with Joannes service and communication. She is based at the Bristol Depot. I could not of asked for more! Thank you :). DT”

Helpful Report

Posted 8 months ago

Hi Donna, Thank you for the kind words about Joanne and sharing your experience! We appreciate the feedback! Kind regards, The Panel Company

Posted 8 months ago

“Bought panels for a house I was refurbishing recently in a bathroom that had 2 layers of 30 years old tiles, which in the end we left on and behind the panelling. I have to say it has completely transformed the bathroom. Looks amazing. Even the estate agent couldn’t believe the difference. The corners and edges that are available really finish it off too. Top product and takes half the time of tiling. Highly recommend this product.”

Helpful Report

Posted 8 months ago

Hi Rich, Thank you for the kind words and taking the time to share your experience with us! Kind regards, The Panel Company

Posted 8 months ago

“Nice panels, no damage as with other companies used in the last 2 years, haven't had to use customer services so can't comment, this review would have had full star rating had the driver helped me take them up to a 7th floor apartment block, instead insisted he wasn't allowed to take them any further from the basement floor, which I found quite odd as I've never had this encounter before over delivery's, needless to say it was very difficult on my own, so maybe check before ordering if you're above ground level accommodation”

Helpful Report

Posted 8 months ago

“I found products I purchased amazing value I purchased shower panels I purchased some for my bathroom and some for my kitchen delivery was great .on purchasing the ones for kitchen we decided to tile instead so we rang and they where amazing by there response picked the panels up and refunded no quibbling or messing about .great service”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to share your experience and giving us a 5-star review! We appreciate the feedback and hope you love your new bathroom once the panels are installed Kind regards, The Panel Company

Posted 8 months ago

“They were very pro active, in processing my refund, cannot fault them. Would highly recommend this company!”

Helpful Report

Posted 8 months ago

Hi, Thank you for the 5-star review and taking the time to share your experience! Kind regards, The Panel Company

Posted 8 months ago

“Really great prices for panels compared to other sites. We actually first purchased some through a competitor which when received did not resemble the pictures and looked cheap so we returned and ordered from The Panel Company, they were so much nicer, great quality and exactly as described. Customer service was good too, I accidentally ordered to my previous address and whilst they couldn't amend the order they instantly cancelled and refunded me so I could re-order correctly. The delivery driver from the Bristol branch was really helpful and gave advice on fixings etc to make sure we had everything we needed to fit the panels. I will definitely use again in the future”

The Panel Company 5 star review on 13th May 2024

Helpful Report

Posted 8 months ago

Hi Helen, Thank you for the kind words about our products and choosing to order from us! We appreciate the feedback and you taking the time to share your experience. Kind regards, The Panel Company

Posted 8 months ago

“Competitively priced, arrived within stated time and in pristine condition. Can't comment on customer service as I didn't have to contact them.”

The Panel Company 5 star review on 11th May 2024

Helpful Report

Posted 8 months ago

Hi Isabella, Thank you for the kind words about our product and taking the time to share an image of your kitchen! Kind regards, The Panel Company

Posted 8 months ago

“I’m Really impressed with quality of the panels they even threw in some extra panels and trims I highly recommend this company.”

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Posted 8 months ago

Hi Ethan, Thank you for taking the time to share this bathroom reveal with us! The panels look amazing! Kind regards, The Panel Company

Posted 8 months ago

“Phenomenal service. So great that I have checked if my earlier review went through and it seems it may not have done. This company goes above and beyond so a positive review just has to be written! This is the second time I have used The Panel Company and certainly won’t be the last. Placed an order in March for some panels - they arrived swiftly and quality is fab. Fast forward to today; my bathroom fitter needed one more panel so I called Bristol branch and manager went out of his way to help. Sourced another two panels, even cross checking batch number, and set them off for delivery ASAP. My fitter is so impressed with quality of product that he is not hesitating to recommend The Panel Company to all his customers. I’ve also taken another look at their other products and have ordered two samples of their wall tile effect panels, ready for my new kitchen! I am in no doubt these ‘tiles’ will be a quality product just need to decide which one I prefer!”

Helpful Report

Posted 8 months ago

Hi Tracey, Thank you for writing such a thoughtful review of your experiences when ordering from us! We really appreciate the kind words about our customer service and products. Thank you for choosing to order from us again and good luck with your kitchen renovation! Kind regards, The Panel Company

Posted 8 months ago

“I cannot praise the customer service from Bristol enough! We are in the midst of having a new bathroom fitted, we discovered our original measurements were wrong - only to discover Panel Company website only had 10 panels left in stock (that we had previously ordered). After ordering 10 panels (to avoid delays), a few days later another 4 became available which team added with our existing order and then again more stock became available so we could finally purchase the quantity we needed. In both scenarios they were very accommodating adjusting our order and ensuring all orders will be included as part of the same Delivery slot, without paying extra for shipping. Product quality is very good and I look forward to sharing finished pictures of the bathroom.”

Helpful Report

Posted 8 months ago

Hi Andy, Thank you for the kind words about our team in Bristol and sharing your experience! We hope you love your new bathroom once the panels are fitted and can't wait to see the images! Kind regards, The Panel Company

Posted 8 months ago

“Product was delivered on time. Delivery personnel polite and friendly. Excellent product. Easy to fit.”

Helpful Report

Posted 8 months ago

Hi, Thank you for the kind words about our delivery driver and product! We appreciate the feedback. Kind regards, The Panel Company

Posted 8 months ago

The Panel Company is rated 4.6 based on 2,952 reviews