The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 2,906 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,906 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 27th January 2025

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality sample but unfortunately the shade was lighter than my original panels, I’d had them quite a while from Amie at your Ashton shop.”

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Posted 6 months ago

“Excellent quality, better than in some stores. Excellent service, kept informed all the way through. Excellent delivery. Professional and carful of products as they know how to transport them. And a real nice delivery chap.”

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Posted 6 months ago

Hi Peter, Thank you for sharing your experience and giving us 5-stars! We appreciate the feedback and kind words about our delivery driver. Kind regards, The Panel Company

Posted 6 months ago

“I have communicated with Panel Company to raise my concern over my order and have been assured that it will be delivered on time. Unfortunately, I found out that one of the Panel Company's staff has cancelled my order and at the end did not arrive on time which cost me more than days of labour's fee. Later it was resolved after I talked to more knowledgeable staff. But it was only by luck that I have decided to picked up the phone and tried to find out the status of my order. I also found out that one of the end cap that I received has smaller size (i.e. 6 mm) than 8 mm that I ordered.”

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Posted 6 months ago

Hello, Thank you for taking the time to leave your review. We are deeply sorry to hear of your negative experience. Rest assured this is not a regular occurence and we can see that a partial refund has been processed for the inconvenience this has caused you. We appreciate your feedback and we are currently making adjustments so this doesn't happen again. If you need any further assistance, please don't hesitate to call our customer services on 01709 828339. Kind regards, The Panel Company.

Posted 6 months ago

“Very easy to order and delivered quickly. Quality of the products excellent.”

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Posted 6 months ago

Hi Bryan, Thank you for taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 6 months ago

“Ordering was easy nice professional staff helpful.Delivery was excellent,driver like staff I delt with nice professional .Have ordered and receive second order which was also excellent thanks.”

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Posted 6 months ago

Hi, Thank you for the kind words about our delivery driver and giving your experience 5-stars! Kind regards, The Panel Company

Posted 6 months ago

“Excellent prices and better quality great product great service would highly recommend”

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Posted 6 months ago

Hi Sharon, Thank you for the kind words and sharing your experience! We appreciate the feedback! Kind regards, The Panel Company

Posted 6 months ago

“The second order you sent me was a different match to the first”

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Posted 6 months ago

Hello Phillip, Thank you for taking the time to leave your review and we are very sorry to hear of your negative experience. Like wallpaper, all our panels are manufactured with batch numbers which means there might be a slight colour variation. Due to the significant time between both orders unfortunately, it looks like we may have changed batches within this time. Our customer satisfaction is of high importance to us and if the panels are not yet installed on this occasion we will be happy to exchange these to the same batch. Please contact our customer services for further assistance on 01709 828339. Kind regards, The Panel Company.

Posted 6 months ago

“Excellent service!!!! What more can I say We ordered 2 panels then realized we needed 1 more to be told it’s no longer available, I got a call from a lovely man in the office who offered us to choose another colour and they would swap them and send all 3 extra quick , and he did exactly that . Would definitely recommend to everyone Brilliant!!!! Thank you”

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Posted 6 months ago

“Very easy to order. Was kept fully updated re delivery. Panels arrived on time and delivery driver helpful and polite. Panels look really great on our bathroom ceiling. Very pleased.”

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Posted 6 months ago

Hi, Thank you for taking the time to share your experience and giving it 5-stars! Kind regards, The Panel Company

Posted 6 months ago

“Fantastic company. From ordering my wall panels to the delivery highly recommend this company! A* all the way”

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Posted 7 months ago

Hi, Thank you for giving your experience 5-stars! We appreciate the feedback! Kind regards, The Panel Company

Posted 7 months ago

“Finally got round to installing the panels on the kitchen walls, looks good easy to install, thank you.”

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Posted 7 months ago

Hi James, Thank you for taking the time to review your purchase and experience installing it. We appreciate the feedback! Kind regards, The Panel Company

Posted 7 months ago

“Couldn’t fault products I had ,just wish they would get in touch to let you know when your order would be delivered I had a text the evening before my delivery I was at work so my delivery was left by my side gate luckily it was still there and it didn’t rain”

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Posted 7 months ago

Hello, Thank you for taking the time to leave your review. We appreciate all feedback especially regarding our delivery service. An email should have been sent a few days before the text message advising that your delivery had been scheduled. We are very sorry to hear that you didn't receive this and we will look into this further immediately. Please accept our sincere apologies, if you require any further assistance, please don't hesitate to contact our customer services on 01709 828339. Kind regards, The Panel Company.

Posted 7 months ago

“Great quality and unbeatable price. Although delivery took longer than expected but very happy with purchase. Will use this company again. Thank you ☺️”

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Posted 7 months ago

Hi Bea, Thank you for taking the time to share your experience! We appreciate the feedback and your patience waiting for your order to arrive. Kind regards, The Panel Company

Posted 7 months ago

“A very good range of high quality panels at reasonable prices. The manager was very helpful. Couldn’t fault the service.”

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Posted 7 months ago

Hi, Thank you for the kind words and taking the time to share your experience! Kind regards, The Panel Company

Posted 7 months ago

“Good Price - Good Ordering Process- Quick delivery - Deliver on time - No damage friendly and helpful Panel company driver.”

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Posted 7 months ago

Hi, Thank you for the kind words and taking the time to share your experience! Kind regards, The Panel Company

Posted 7 months ago

“Great quality and simple to assemble”

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Posted 7 months ago

Hi, Thank you for the feedback and giving your experience 5-stars! Kind regards, The Panel Company

Posted 7 months ago

“Excellent service could not find a better price happy customer”

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Posted 7 months ago

Hi, Thank you for taking the time to review your experience! We appreciate the feedback! Kind regards, The Panel Company

Posted 7 months ago

“Excellent product! Extremely pleased with the paneling. Great communication keeping in touch via email to let me know exactly when to expect delivery. Reasonably priced, would definitely recommend.”

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Posted 7 months ago

Hi Dawn, Thank you for the kind words and taking the time to give your experience 5-stars! Kind regards, The Panel Company

Posted 7 months ago

“Panels now on the wall only issue I had when they came to use the joining strips one was flat and the rest rounded”

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Posted 7 months ago

Hello, Thank you for taking the time to leave your review. We are so sorry to hear that there was an issue with one of the joining strips. Our customer satisfaction is of high importance to us and we will be more than happy to exchange the trims for you. Please contact our customer services on 01709 828339 and our customer service team will be able to assist. Kind regards, The Panel Company.

Posted 7 months ago

“Excellent service, quick delivery, very happy with the wall panels”

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Posted 7 months ago

Hi, Thank you for the kind words and 5-star review! Kind regards, The Panel Company

Posted 7 months ago

The Panel Company is rated 4.6 based on 2,906 reviews