The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 2,963 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,963 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 30th January 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time we've ordered bathroom panels from the panel company now. A great range and really good prices (and good sales!). And a very personal touch when the panel we'd ordered had to be changed due to a manufacturing error. The team couldn't have been more helpful! Always recommend to friends”

Helpful Report

Posted 9 months ago

Hi Ellie, Thanks for sharing this review! We loved hearing about your experience and appreciate the feedback about our customer service. Thank you for reccomending us! Kind regards, The Panel Company

Posted 9 months ago

“Fantastic service, updates are sent regarding delivery. Quality items at good prices. Even received phone call with delivery times. There customer services are also excellent having to call for advice prior to ordering. Would definitely recommend! Photos are not of complete bathroom still working on it”

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Posted 9 months ago

Hi Roz, Thank you for the kind words and sharing your experience. We appreciate the feedback about our customer service and hope you love your bathroom once the panels are installed! Kind regards, The Panel Company

Posted 9 months ago

“Good quality and efficient delivery. I placed an order and before delivery day I realized I am missing some other parts. I rang to customer service and they managed to add the item to my order to be delivered on next day.”

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Posted 9 months ago

Hi Anete, Thank you for the kind words and taking the time to share your experience. Kind regards, The Panel Company

Posted 9 months ago

“Fantastic,thankyou created a wet room for my mam, great service from the panel company 👏”

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Posted 9 months ago

Hi Shaun, Thank you for the kind words and sharing this with us. We're thrilled that you are are both happy with the finished result! Kind regards, The Panel Company

Posted 9 months ago

“Quick delivery exellant value”

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Posted 9 months ago

Hi, Thank you for taking the time to share your experience. We appreciate the feedback! Kind regards The Panel Company

Posted 9 months ago

“Very Happy with my New sparkly grey panels, customer service is excellent, very good price, delivery man was very helpful, would highly recommend”

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Posted 9 months ago

Hello Sarah, Thank you for taking the time to leave us a five-star review. We are thrilled to hear of your positive experience! Kind regards, The Panel Company.

Posted 9 months ago

“Great advice and prompt assistance from Tyler, delivery a breeze, very impressed!”

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Posted 9 months ago

Hello, Thank you for taking the time to leave your review and for your kind words about Tyler! We will pass your fantastic feedback onto him. Kind regards, The Panel Company.

Posted 9 months ago

“From ordering to delivery very organised couldn’t fault and quality of the panels were excellent”

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Posted 9 months ago

Hello Robert, Thank you for your five star review! We truly appreciate your feedback. Kind regards, The Panel Company.

Posted 9 months ago

“Despite giving full delivery instructions over the phone and my mobile phone number for the courier as the panels needed to go to my back of the house entrance for storage in the garage, they got dumped on the gravel in my front garden!!! This was a nightmare as I was unable to carry due to the huge size of 2.4 metres each panel! I phoned customer care to ask why I had no phone call as requested. I was told they phoned a landline number which when I checked the number they had on the system, was where I lived 18 months ago! I assume that the debit card gives the phone number of where the card was first registered to. How pointless is that. What was the point of me giving special instructions and specifically giving my mobile number…. why would anyone be called on a land line anyway???? No support was given to me in anyway going forward. Being a lone female of 70, I had to phone a local handyman to come over to carry them all around to the next road where the garage is situated and pay him £20 for his call out time. I was not impressed !!!”

Helpful Report

Posted 9 months ago

Hello Kathy, Thank you for bringing this to our attention and we are sorry that your experience with your delivery wasn't positive. We are normally known for our great attention to detail and for providing a great experience both with our customer service and deliveries - we are sorry that we missed the mark on this occasion. We will speak with the branch concerned so improvements are made and please accept our sincere apologies. We will arrange for the customer service team to message you directly. Kind regards, The Panel Company.

Posted 9 months ago

“My experience with this company is very positive I placed an order for acoustic panels and received them on time also price was great I would certainly use this company again based on my experience”

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Posted 9 months ago

Hello Paul, Thank you for taking the time to leave us a five-star review. Feedback like this means the world to our team! Kind regards, The Panel Company.

Posted 9 months ago

“Very easy ordering system and delivery was within a few days. Very good quality and very happy with the panels supplied.”

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Posted 9 months ago

Hi Nicola, Thank you for taking the time to share your experience! We're thrilled that you're happy with our service and your order. Kind regards, The Panel Company

Posted 9 months ago

“Speedy delivery, quality product and reasonably priced”

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Posted 9 months ago

Hi Joan, Thank you for taking the time to leave us a 5-star review! We appreciate the feedback. Kind regards, The Panel Company

Posted 9 months ago

“Excellent service good quality panels and amazing prices”

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Posted 9 months ago

Hi Kevin, Thank you for the kind words and taking the time to share your experience! We appreciate the feedback. Kind regards, The Panel Company

Posted 9 months ago

“Good efficient service and high quality goods.”

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Posted 9 months ago

Hi, Thank you for taking the time to leave us a 5-star review! We appreciate the feedback. Kind regards, The Panel Company

Posted 9 months ago

“Fast delivery, great communication with advise, panels are very solid. Only downside I ordered white end strips, the strips look grey against the white sparkle panels, didn't use them, purchased white end trims from B&Q.”

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Posted 9 months ago

Hi Mel, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback and will take your comments about the end strips onboard. Kind regards, The Panel Company

Posted 9 months ago

“Great service...delivered in time and delivery drivers very helpful...panels are beautiful....can't wait ti see my bathroom completed....thank you”

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Posted 9 months ago

Hi Lee, Thank you for the kind words about our driver and service. We appreciate the feedback and hope you love your bathroom once the panels are installed! Kind regards, The Panel Company

Posted 9 months ago

“Great product, excellent delivery time frame.”

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Posted 9 months ago

Hi, Thank you for taking the time to share your experience! We appreciate the feedback! Kind regards, The Panel Company

Posted 9 months ago

“easy ordering via online - delivery as planned - helpful pleasant delivery guy - the panels easy to fix using the bond glue and screws - feature wall in conservatory looks smart and modernised- great product at a reasonable price- recommend the panel company”

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Posted 9 months ago

Hi Janet, Thank you for the kind words and taking the time to share your experience. We hope you love your new feature wall! Kind regards, The Panel Company

Posted 9 months ago

“Really excellent price for the bathroom panels. Haven’t got them up yet but hopefully all ok. Delivery was excellent and the driver helped me up with them.”

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Posted 9 months ago

Hi Pam, Thank you for the 5-star review and kind words about our delivery driver. We hope you love the panels once they're installed! Kind regards, The Panel Company

Posted 9 months ago

“I purchased wall, ceiling and floor panels along with all the trims. Excellent service and very pleased with the finished installation.”

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Posted 9 months ago

Hi Chris, Thank you for the kind words and sharing your experience ordering from us. Kind regards, The Panel Company

Posted 9 months ago

The Panel Company is rated 4.6 based on 2,963 reviews