The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.57

4.6 Rating 2,805 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,805 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 8th January 2025

The Panel Company 5 star review on 5th January 2025

Daniel Mathews

224

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice panel - but no packaging. Panel was delivered from the Lodon office bare. Thankfully not damaged or scratched”

Helpful Report

Posted 1 month ago

Hi Ian, Thank you for the kind words and taking the time to share your experience. The reason your order arrived without packaging is that panels often come in packs of two. We understand your concerns, as this could potentially cause damage, and will make sure your feedback is shared with our Dispatch Department. Kind regards, The Panel Company

Posted 1 month ago

“Was a little apprehensive at first to buy from here, as the panels are considerably cheaper than elsewhere, and free delivery!! The panels were spot on, I've reordered more since.”

The Panel Company 5 star review on 11th November 2024

Helpful Report

Posted 1 month ago

Hi Gary, Thank you for the kind words and sharing your new slat panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company

Posted 1 month ago

“Placed my order online, I had several queries during the whole process and each phone call was answered promptly by knowledgeable and helpful staff. Bristol branch kept me informed of Delivery dates and times which was critical to help manage our installation. I also used the smooth return process too and was able to arrange collection of unused goods. Very happy, would definitely recommend and use again myself. Michelle Bournemouth area.”

Helpful Report

Posted 1 month ago

Hi Michelle, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 1 month ago

“Delivery within expected timeframe. Kieran, delivery driver, was pleasant & helpful. Office staff very helpful in confirming deliver details. Excellent products! Our project is almost finished and looks great”

Helpful Report

Posted 1 month ago

Hi, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 1 month ago

“Really pleased with my panels from this company best price and great quality . Media wall looks amazing thumbs up from me and will definitely buy again when come around to start other rooms”

The Panel Company 5 star review on 10th November 2024

Helpful Report

Posted 1 month ago

Hi Craig, Thank you for the kind words and sharing your new media wall with us! Kind regards, The Panel Company

Posted 1 month ago

“The staffs are very friendly & helpful.”

Helpful Report

Posted 1 month ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 month ago

“Excellent customer service. Good communication and advice. Nothing too much trouble and advisors know their product and care about customers. Bathroom now looks fantastic. Would definitely recommend.”

Helpful Report

Posted 2 months ago

Hi Ann, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 month ago

“Panels were ok quality for the price. Small damage on every panel but not enough to ask for return and didn’t stop the job in hand.”

Helpful Report

Posted 2 months ago

Hi Gavin, Thank you for taking the time to review your experience. We sincerely apologise that your panels were damaged and for any inconvenience this may have caused. Kind regards, The Panel Company

Posted 1 month ago

“Great service Very helpful Nice price V G product Will buy again”

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Posted 2 months ago

Hi Neil, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 1 month ago

“Excellent service, prompt delivery and always very helpful!”

Helpful Report

Posted 2 months ago

Hi Roger, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 month ago

“good shining panal”

Helpful Report

Posted 2 months ago

Hi Anandarajah, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 1 month ago

“Excellent service from start to finish. Ordering online was easy, delivery was swift and product was as advertised and of good quality. Thank you.”

Helpful Report

Posted 2 months ago

Hi Patrick, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 1 month ago

“Brilliant service 👍”

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Posted 2 months ago

Hi, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 1 month ago

“Delivered as described, took a little longer than expected to arrive but when they did they were perfect. Thanks C Tilli”

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Posted 2 months ago

Hi Celia, Thank you for sharing your experience with us. We’re grateful for your patience and kind words. Kind regards, The Panel Company

Posted 1 month ago

“Panels are good quality at a great price. Delivery is slow so plan ahead.”

Helpful Report

Posted 2 months ago

Hi Jordan, Thank you for taking the time to share your experience with us. We appreciate your kind words and feedback! We strive to deliver all orders within 4-7 working days, and we sincerely apologise if this timeframe was not met. We understand how important timely delivery is, and apologise for any inconvenience caused. Kind regards, The Panel Company

Posted 1 month ago

“I visited the shop in Rotherham and the staff could not have been more helpful. The delivery was also flawless. All in all excellent service.”

Helpful Report

Posted 2 months ago

Hi Stuart, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 month ago

“The panel’s company has great customer service and the quality of my panels excellent. I reordered and Each delivery was seamless and when I had an issue they sorted it out ASAP 100% satisfied.”

Helpful Report

Posted 2 months ago

Hi Debbie, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 1 month ago

“Love my panel very good quality excellent service from the panel company will be recommending to friends and family”

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Posted 2 months ago

Hi Jackie, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 1 month ago

“Great product at a really good price. Delivery bang on time.. give a week approx for delivery.. much cheaper than the big diy merchants .”

The Panel Company 5 star review on 8th November 2024

Helpful Report

Posted 2 months ago

Hi David, Thank you for the kind words and sharing your new panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company

Posted 1 month ago

“Panels are very good but let down by the fact there only stapled to the felt so if you cut the panel the batten comes away from the felt if there no staples around , either more staples or glue the battens to the felt”

Helpful Report

Posted 2 months ago

Hi Jamie, Thank you for bringing this to our attention. We apologise for any inconvenience caused. Your feedback has been passed on to our Product Management team, and we've requested an update to the installation guide to include a workaround for this issue. To make a panel more secure you can add an additional staple near the cut to lock the slat in place. Alternatively, a dab of adhesive on the reverse side after cutting will also secure the slat. Kind regards, The Panel Company

Posted 1 month ago

The Panel Company is rated 4.6 based on 2,805 reviews