The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 2,964 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,964 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 30th January 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery and on time, the panels are actually being put on today and it's going really well, it looks good now and will look fabulous when finished, I would definitely recommend!”

Helpful Report

Posted 10 months ago

Hi Mrs Ball, Thank you for the kind words and taking the time to share your experience. We hope you love your panels even more once they are installed! Kind regards, The Panel Company

Posted 10 months ago

“Absolutely fantastic people on the end of the phone. Helpful, knowledgeable with the power of feee position age for all the extra bits I forgot / didn’t realise I needed to order. Everything arrived, the panels look amazing. Thank you.”

The Panel Company 5 star review on 25th March 2024

Helpful Report

Posted 10 months ago

Hi Helen, Thank you for the kind words about our customer service team. Your new bathroom looks great! Thank you for taking the time to share a snap of it with us. Kind regards, The Panel Company

Posted 10 months ago

“If you are looking for a really cheap alternative for acoustic panels then these are just for you! I only bought these as they were the cheapest I could find for my garage conversion. The quality is nothing like ones I have purchased before but I kind of knew that because of the price, there are some weird looking join marks on most of the wood slats or pressure marks so I wouldn’t use in say a livingroom or for a paying customer I’m working for. But they will do for what I need. Also disappointing at the delivery times from point of order. They take ages to come through and as I made two orders it delayed my project twice. As it was a home project and not for one of my customers it didn’t impact me too much. Would I order again? Probably not.”

Helpful Report

Posted 10 months ago

Hello Mr Jordan, Thank you for taking the time to share your experience. We are sorry to hear that the delivery time didn't meet your expectations, we hand delivery on our own fleet and avoid couriers to ensure all our orders are handled with the upmost care and aim to deliver within 7 working days. We appreciate your feedback and we are always looking at ways to improve our delivery wait time. We will contact you directly regarding the Acoustic panels, our product quality is of high importance to us and it is not common for the panels to have any marks on. We are very keen to put this right for you and a member of our customer service team will be in touch shortly. Kind regards, The Panel Company

Posted 10 months ago

“Quick simple purchase item just as described would recommend”

Helpful Report

Posted 10 months ago

Hi Will, Thank you for taking the time to leave us a 5-star review! We appreciate the feedback. Kind regards, The Panel Company

Posted 10 months ago

“Excellent service, delivery when expected, panels were excellent quality, slotted together well, was initially unaware of the sticky strips on the back, made life a lot easier, would recommend, good service and quality.”

The Panel Company 5 star review on 23rd March 2024

Helpful Report

Posted 10 months ago

Hi Steve, Thank you for the feedback and taking the time to share a snap of your new panels! Kind regards, The Panel Company

Posted 10 months ago

“From ordering to delivery I was kept well informed, the panel was a great price and was delivered on time and well wrapped. Would definitely recommend and use again should the need arise.”

Helpful Report

Posted 10 months ago

Hi, Thank you for the kind words and for taking the time to share your experience. Kind regards, The Panel Company

Posted 10 months ago

“Excellent service from Dee and the team, I've recommended them to friends”

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Posted 10 months ago

Hi Jamie, Thank you for taking the time to share this feedback and reccomending The Panel Company to friends! Kind regards, The Panel Company

Posted 10 months ago

“From start to delivery they have been excellent. The panels are of good quality.”

Helpful Report

Posted 10 months ago

Hi Alan, Thank you for taking the time to leave us a 5-star review! We appreciate the feedback and hope you love your panels even more once they are installed. Kind regards, The Panel Company

Posted 10 months ago

“Great communication. I asked for delivery on a particular day and they delivered. Product is great quality, prices are reasonable. Looks fantastic done. If anyone in Lincolnshire area needs a job doing get in touch.”

Helpful Report

Posted 10 months ago

Hi Anthony, Thank you for the kind words about our customer service and for sharing your experience. Kind regards, The Panel Company

Posted 10 months ago

“Easy to navigate website. Great communicators from order to delivery. Several delivery updates via text. Amazing items handled with care. Wouldn't hesitate to recommend to friends and family”

Helpful Report

Posted 10 months ago

Hi Mrs Morphus, Thank you for taking the time to write this review. We appreciate the feedback! Kind regards, The Panel Company

Posted 10 months ago

“Excellent product, service and price. Quality is lovely and these have made a lovely feature wall. I am extremely pleased with these. The company is easy to deal with and kept me informed of my delivery, order arrived quickly too. I would, highly recommend.”

Helpful Report

Posted 10 months ago

Hi Suzanne, Thank you for taking the time to share such kind words and your experience. We hope you love your new feature wall! Kind regards, The Panel Company

Posted 10 months ago

“Very good service and respectful staff 👍👍👍👍👍👍”

Helpful Report

Posted 10 months ago

Hi Vian, Thank you for the kind words and taking the time to share your experience. Kind regards, The Panel Company

Posted 10 months ago

“Delivery took 11 working days, no replies to emails especially when sending a photo of a panel which arrived damaged. The good panels look great.”

Helpful Report

Posted 10 months ago

Hello, Thank you for taking the time to leave your review. We are pleased to hear that you are happy with your panels but we are sorry that these arrived later than expected. We appreciate your honesty and we are always looking on ways to improve our delivery times. We had a temporary system error where our emails bounced back when responding to customer emails and I'm so very sorry due to this you didn't receive a reply. We will contact you directly to check that your issue has been resolved. Kind regards The Panel Company

Posted 10 months ago

“They delivered in a timely manner but didn’t advise when the delivery would be however, the product is great and plenty of info on their site and the prices are very good.”

Helpful Report

Posted 10 months ago

Hi John, Thank you for taking the time leave us a 5-star review and share your experience. We sincerely apologise for the miscommunication as you should have recieved a text with an hours time slot the day before your delivery. Thank you for bringing this to our attention. Kind regards, The Panel Company

Posted 10 months ago

“Great product great friendly delivery recommended is company 100 out of 100 so pleased thank you 👍”

Helpful Report

Posted 10 months ago

Hi Stuart, Thank you for the kind words and taking the time to leave us a 5-star review! Kind regards, The Panel Company

Posted 10 months ago

“excellent website packed with informative articles and videos. Huge range of options. Prompt service and helpful delivery driver.”

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Posted 10 months ago

Hi, Thank you for the kind words about our website and service! Kind regards, The Panel Company

Posted 10 months ago

“Fast delivery at best price around.”

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Posted 10 months ago

Hi Peter, Thank you for the feedback and for taking the time to leave us a 5-star review! Kind regards, The Panel Company

Posted 10 months ago

“Friendly service, good quality material+ they email receipt straight which is good. You will not lose it, My customer was happy with the job as well.”

The Panel Company 5 star review on 19th March 2024

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Posted 10 months ago

Hi, Thank you for taking the time to share your experience with us. The media wall looks great! Kind regards, The Panel Company

Posted 10 months ago

“Excellent website and very competitive prices. The products arrived in good order and were well packed. Very pleased thank you.”

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Posted 10 months ago

Hi, Thank you for taking the time to share this image with us! Your new panels look great! Kind regards, The Panel Company

Posted 10 months ago

“Still waiting for the order I placed on 4th March. Its now the 20th. No communication. Contacted the assigned warehouse (Bristol) to find out what's going on and got an email back saying there been a stock issue my items are due soon. No suggestion of time frame of likely delivery! Terrible lack of communication and transparency.”

Helpful Report

Posted 10 months ago

Good morning Elliott, Please accept our sincere apologies for the delay with your order, this doesn't usually happen and we will investigate this immediately. We will contact our Bristol branch for an update and we will arrange for our customer service team to contact you directly to confirm your delivery. Kind regards The Panel Company

Posted 10 months ago

The Panel Company is rated 4.6 based on 2,964 reviews