The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.57

4.6 Rating 2,789 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,789 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 7th January 2025

219

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alway deliver in a timely manner and products with help always good, worth looking for specials.”

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Posted 4 weeks ago

Hi George, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words. Kind regards, The Panel Company

Posted 3 weeks ago

“Very good Panals and service would recommend to anyone”

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Posted 4 weeks ago

Hi, Thank you for the kind words and 5-star review! We appreciate the feedback Kind regards, The Panel Company

Posted 3 weeks ago

“Always very friendly and helpful!”

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Posted 4 weeks ago

Hi, Thank you for the 5 star review and sharing your experience. We appreciate it! Kind regards, The Panel Company

Posted 3 weeks ago

“Very pleased with the panels which I used to line the ceiling of my porch. They were easy to install and fittled together well. I had to wait a little while for delivery, but that wasn't a big problem. When the delivery did come it was at 7am(!) rather than the 7.45-8.45am slot promised. But the main thing was that the panels were undamaged. I had been worried that because they are relatively flimsy they could be damaged in transit. But all was fine. I would use The Panel Company again.”

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Posted 4 weeks ago

Hi, Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 3 weeks ago

“Service from staff was faultless as they were friendly and helpful throughout. Had the panels delivered for a few weeks now and finally come to fit it but the quality was a little disappointing. The top and bottom edging almost shows the indentation of the panel. The top can be hidden with the trim but the bottom becomes unsightly”

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Posted 4 weeks ago

“Fantastic product just a shame the company left them in clear view standing upagainst my porch of passers by without any notification of being delivered anyone could have took them away”

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Posted 4 weeks ago

Hi Jill, Thank you for the kind words and taking the time to share your experience. We sincerely apologise if you were unhappy with the delivery of your panels. Our drivers occasionally leave orders in a safe location if they believe it is safe to do so, in order to prevent the need for rescheduling and to avoid any further delays for customers. Kind regards, The Panel Company

Posted 3 weeks ago

“Very good panels perfect suited for my bathroom needs.”

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Posted 4 weeks ago

Hi Paul, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 3 weeks ago

“Very fast delivery and a really good quality panel at a very reasonable price.”

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Posted 4 weeks ago

Hi Lloyd, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Great product quality and great price with free delivery. Would definitely use again.”

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Posted 4 weeks ago

Hi, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“We were very impressed with the help delivery and service we got during our visit to your store in Rotherham we will be using the panel company again and would recommend anyone to use them.Thankyou to all the staff and hope you all have a very nice Christmas.Many thanks Mrs J Powis .”

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Posted 4 weeks ago

Hi Jeanette, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words about our Rotherham branch! Merry Christmas! Kind regards, The Panel Company

Posted 3 weeks ago

“Great quality panels didn't get a text to say they where being delivered bit of a surprise but the driver was very professional”

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Posted 1 month ago

Hi Mark, Thank you for the kind words and taking the time to share your experience. We apologise that you did not recieve a text message with a time slot and for any inconvenice caused. Kind regards, The Panel Company

Posted 3 weeks ago

“Unfortunately this score is due to several reasons. Firstly I purchased panels through b and q. The delivery date changed twice and annual leave was wasted waiting for the board to turn up. The first time this was cancelled I wasn’t even informed and had to ring to find out what was going on. I then needed an extra board. Delivery was supposed to be between 4-7 days. After 9 days without hearing anything I had to call to find out a delivery day. I then took another annual leave day off work, a board arrived but it wasn’t the correct one. Rang the office straight away and the apology I got was more of an after thought than a forthcoming apology. On this call I didn’t even get a we will call you to resolve the issue and agree a new delivery date. I just received a message stating it would be delivered on 25th Nov. I received the message on 22nd so my wife then had to take an annual leave day. All in all it has cost an extra 2 days annual leave out of our yearly accounts. Wasted time and just an all round headache while trying to complete a bathroom. I wouldn’t feel so aggrieved if the communication had of been better but it was so poor”

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Posted 1 month ago

Thank you for sharing your feedback. I’m very sorry to hear about the issues with your order and the inconvenience caused. We recognise the frustration caused by the delivery delays, incorrect product, and poor communication. This is not the standard of service we aim to provide. We are reviewing our processes to ensure better communication and stricter checks on deliveries moving forward.

Posted 4 weeks ago

“Fantastic panels , look really nice and great value for the money”

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Posted 1 month ago

Hi Adey, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Excellent quality panels, super delivery service and amazing customer service support. Outstanding (not normally one to leave a review but very impressed)”

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Posted 1 month ago

Hi Katherine, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Excellent service and quality products.”

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Posted 1 month ago

Hi Kevin, Thank you for the kind words and 5-star review! We appreciate the feedback Kind regards, The Panel Company

Posted 3 weeks ago

“excellent products for the price. Delivered on time. Delivery crew were great. What more can you ask for”

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Posted 1 month ago

Hi Keith, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 3 weeks ago

“Great Service, Great Product, Great Price.”

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Posted 1 month ago

Hi Derek, Thank you for the kind words and 5-star review! We appreciate the feedback. Kind regards, The Panel Company

Posted 3 weeks ago

“I have used panel company on a number of occasions, their products have been excellent quality, I have purchased ceiling and bathroom panels, they look really good. Customer service has been excellent, even down to the delivery drivers, very cheerful and helpful”

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Posted 1 month ago

Hi David, Thank you for the kind words and choosing to order from us again! We appreciate your feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Great service, quality of panels are first class. Recommended to a few people already.”

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Posted 1 month ago

Hi Maic, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 3 weeks ago

“Panels arrived this morning, Properly packed as they should be , Finish and quality is amazing, Will be buying more very soon 5 stars 🌟 🌟🌟🌟🌟”

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Posted 1 month ago

Hi Ian, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 3 weeks ago

The Panel Company is rated 4.6 based on 2,789 reviews