The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.57

4.6 Rating 2,792 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,792 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 7th January 2025

219

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and excellent, competitive prices”

Helpful Report

Posted 1 month ago

Hi Mike, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Quality panels after a little issue with damaged panels.the follow up service I received was excellent.order was replaced & rushed out for delivery 2 days later .. delivery was on time & prompt .with a helpful & cheery driver”

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Posted 1 month ago

Hi Dean, Thank you for taking the time to share your experience. We appreciate the kind words and your patience while we replaced your panels. Kind regards, The Panel Company

Posted 3 weeks ago

“Excellent service as usual”

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Posted 1 month ago

Hi Elaine, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 3 weeks ago

“Excellent product and so easy to use, the panel looks very attractive.”

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Posted 1 month ago

Hi Karen, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Fantastic product. Customer Care excellent, I had a wee issue with delivery however this was sorted out promptly and efficiently. Would definitely recommend purchasing from The Panel Company.”

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Posted 1 month ago

Hi, Thank you for sharing your experience with us. We’re grateful for your feedback and appreciate your patience regarding delivery. Kind regards, The Panel Company

Posted 3 weeks ago

“Terrible customer service. Had a delivery arranged for a particular day 3.30pm, had a 40 minute drive to property (was empty as being done up for a customer), rang at 4.30pm, 'oh sorry driver has been delayed, will be with you around 6pm'!! It was only because i rang up i was told, otherwise would have just been sat there! As we were only theer cetain days/times tried to rearrange delivery for then but no luck. Ended up cancelling the order and went elsewhere.”

Helpful Report

Posted 1 month ago

I am deeply sorry to hear about your disappointing experience, it is unacceptable that we failed to communicate the delay promptly. We take feedback like yours seriously. I will pass on your experience to the customer service manager and your local branch manager to ensure this does not happen again. We regret losing the opportunity to serve you and hope you will consider giving us another chance in the future. If you’d like to discuss this further or share additional feedback, please don’t hesitate to contact us at 01709 828339.

Posted 1 month ago

“I requested samples and they came promptly and are very useful and look good”

Helpful Report

Posted 1 month ago

Hi, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 3 weeks ago

“Several missed delivery dates and very poor communication, left hand doesnt know what right is doing.”

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Posted 1 month ago

We sincerely apologise that your experience did not meet the high standards of customer service we strive to provide. I will pass on your experience to the relevant departments. The Panel Company

Posted 1 month ago

“Delighted with my wall panels. Delivered on day l was told they would be which is a bonus nowadays. Great quality as looked at B&Q first to check the colour and they were a lot thinner and practically double the price. So no brainer we made the right choice. Will definitely use the company again you won't go wrong using them. Thanks”

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Posted 1 month ago

Hi Janice, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Fantastic service from my first enquiry to delivery Great quality Super smart look once fitted 100% recommend”

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Posted 1 month ago

Hi Rachel, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Very good delivery and panels”

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Posted 1 month ago

Hi Eric, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“I purchased a couple of these wall panels they are really good quality and a great price deliver was well packaged”

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Posted 1 month ago

Hi Justin, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 3 weeks ago

“Panels were brilliant, easy to put up and exactly what we were looking for at a great price. Would 100% recommend.”

The Panel Company 5 star review on 27th November 2024

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Posted 1 month ago

Hi, Thank you for sharing your new slat panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 3 weeks ago

“I asked for a couple samples of the shower panels to match them against my tiles. These were sent promptly and I could see they were of very good quality. Unfortunately they didn’t match but I can recommend the service they offer.”

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Posted 1 month ago

Thank you for taking the time to share your experience. We appreciate the kind words and feedback!

Posted 1 month ago

“Great service and product. Good communication throughout and following an unexpected delivery problem were very quick to rectify it. Very happy.”

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Posted 1 month ago

Hi Fayth, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 3 weeks ago

“Very helpful and knowledgeable staff also delivery was as specified Very satisfied customer”

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Posted 1 month ago

Hi David, Thank you for taking the time to share your experience. We appreciate the kind words and feedback Kind regards, The Panel Company

Posted 3 weeks ago

“I have purchased from this company in the past and I recommend them to anyone looking to buy wall panels etc. I have just had some samples sent to me at the cost of postage only for a new project I have planned. I would deal with these for any future jobs I need doing. Excellent in every way”

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Posted 1 month ago

Hi Michael, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 3 weeks ago

“Easy site to navigate Great service”

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Posted 1 month ago

Hi, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 1 month ago

“Excellent product, quick delivery and amazing prices”

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Posted 1 month ago

Hi Paula, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 month ago

“Looks really good great service happy customer”

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Posted 1 month ago

Hi Andrew, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 1 month ago

The Panel Company is rated 4.6 based on 2,792 reviews