The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 2,974 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,974 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 30th January 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price was great! Customer service great!Quick delivery! Very Happy with quality...”

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Posted 1 year ago

Hi, Thank you for the kind words on your experience with us. Kind regards, The Panel Company

Posted 1 year ago

“Extremely happy with the service that has been provided.. Easy on line ordering with a very rapid delivery. Great quality product, looks professional. Would definately buy again from this website”

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Posted 1 year ago

Hi John, Thank you for the kind words and sharing your experience. Please do not hesitate to contact us if you need help with any future purchases. Kind regards, The Panel Company

Posted 1 year ago

“Purchased two shower panels. Great quality just as described. Delivery was quick also, carefully brought to my door by a member of staff and van from the panel company itself.Will definitely be using this company again!”

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Posted 1 year ago

Hi, Thank you for the kind words. We use our own delivery fleet to create a better customer service experience so it's great to receive this sort of feedback! Kind regards, The Panel Company

Posted 1 year ago

“We were having to redo the shower room from scratch and could not face the idea of tiling again. We went along to the Bristol showroom and saw the blue panels in a display setup. Loved them. James was super helpful. He talked us through the parts we needed and how to install them. We bought 4 panels for the shower room plus the trims, flooring and skirting. We have boxed in the pipes for the sink as well. The panels are great quality, look much better than similar (and much more expensive panels) from B&Q. We watched the installation video on the website before cutting and installing. The panels are 1m wide and the shower is a 900mm x 900mm base so we didn't need to make any joins between panels so can't comment of how that works / waterproofing etc. We used the clad seal strip where the panels met the shower tray, the silver internal corner and the silver end caps to trim around. All was delivered brilliantly - James was really helpful at reorganizing deliveries to the earliest date he could. The only criticism we have is that the chamfered skirting board we bought was really sticky after the protective plastic was removed. We loved the panels so much that we went back and bought more panels (2) to repanel the side of the bath and box in the pipe work. Mounted the bath panel on another cladseal strip to make prevent water ingress. I can't remember the exact amount of time delivery took but it was quick. The second lot of panels we bought in November and delivery took slightly longer than 7 days. Would definitely recommend.”

The Panel Company 5 star review on 2nd January 2024

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Posted 1 year ago

Hi Samantha, Thank you for taking the time to leave a review and sharing such kind words about James. Your new panels and bathroom look great! Kind regards, The Panel Company

Posted 1 year ago

“Excellent service as usual, delivery driver very helpfull, kept us up to date on delivery time and helped to carry goods into house. Gvae great advice onhow to stior panels and fitting. 5 star”

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Posted 1 year ago

“We haven’t received the goods not yet, but the information we have received is really good. Thank you.”

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Posted 1 year ago

“I went into the store to have a look at what I wanted. Then went back the next day with how many I would need. The warehouse guys were so helpful! They helped me with what I would need explained that if I had excess I could return it and explained about what I needed to use to put them on the walls. The order came quickly and the guy who delivered was very helpful. The panels look amazing! And a very good price.”

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Posted 1 year ago

Hi Catherine, Thank you for sharing your experience and such kind words about our warehouse team. Kind regards, The Panel Company

Posted 1 year ago

“We have bought 3 separate orders of wall panels with them being top quality If panel company have they panels at a competitive price going forward I think they will do very well against other competitors”

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Posted 1 year ago

Hi David, Thank you for leaving us a 5-star review! Kind regards, The Panel Company

Posted 1 year ago

“All good as ordered, arrived on time good coms.”

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Posted 1 year ago

“I never received the order”

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Posted 1 year ago

Good Afternoon, Could you please contact customer services on T: 01709 828339 or E: info@panelcompany.co.uk and we will be able to look into your order and the delivery. Thank you Panel Company

Posted 1 year ago

“Excellent service. First panel was damaged, so spoke with customer services, no hassle! new panel sent. We had a small problem with the shade and batch number , again sorted with no issues.”

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Posted 1 year ago

Hi, Thank you for your patience and taking the time to share such kind words about your experience with our customer service team. Kind regards, The Panel Company

Posted 1 year ago

“Great service. They phoned up, we’d put in a second order for just a couple of panels, to ask why we needed the panels. I explained i hadn’t quite ordered enough. They said they thought that was the case and they’d contacted us as what they had in stock was a new batch and they may not be a colour match. They asked how many i needed to finish the job and sent me the additional panels at no extra cost. Exceptional customer service.”

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Posted 1 year ago

Hi, Thank you for leaving a 5-star review and sharing your experience with our team. We hope you love your new panels! Kind regards, The Panel Company

Posted 1 year ago

“Quick delivery and when 5 panels were found to have been damaged in transit they were replaced quickly and courteously.”

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Posted 1 year ago

Hi, Thank you for leaving a review. We sincerely apologise that your original panels arrived damaged and thank you for the kind words on how we rectified the situation. We hope you love your new panels! Kind regards, The Panel Company

Posted 1 year ago

“Couldn't complain about the product,or the cost,or delivery time,just wish I'd ordered the thicker panels.I found the panels too flimsy,and put holes in a few,so unfortunately had to give up on the project.”

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Posted 1 year ago

“Great service from the start in Huddersfield showroom to delivery. Quality panels at a good price. I have referred them already.”

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Posted 1 year ago

“Purchased the Charcoal Slat wall panels for a media tv wall, 4 x 600mm panels Ordered on 2nd December, delivered on 11th December. A set of 2 panels were in a sealed box and the other 2 were in bubble wrap. On 16th December started the install, took the bubble wrap off and found as there was nothing layered in-between the panels, the wood faces had scuffed each other also at one end 3 slats had chips missing, was I sent returned/rejected items as were not in the official boxing? The pink grip adhesive worked great as long as you are careful not to get it on the frontside of the black felt. One gripe I had is the porous nature of the finished veneer, when installing my forehead made contact with the panel and left a sweat/grease mark that I cannot remove. Overall the finished affect is impressive and the TV covers the scuff marks.”

The Panel Company 3 star review on 24th December 2023

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Posted 1 year ago

“No problems, no fuss. Simple to order what I wanted. Goods were delivered in perfect condition by friendly helpful men. The panels were exactly as described and pictured and I had no problem fitting them to my wall.”

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Posted 1 year ago

“As despatch to the Highlands was not available I took the chance of having the panels sent to my daughter's address in Wiltshire in time for a van load going North on a Saturday. An hour from departure time I was sure the order was not going to make it, but with time to spare the panels duly appeared and made the journey with everything else. The van was driven by their own driver who was giving up his Saturday to make sure the delivery promise was fulfilled. Great service and lovely panels.”

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Posted 1 year ago

“Very helpful and speedy delivery. They updated me every step of the way up to delivery of the wood panels. The panels are lovely and I would highly recommend them.”

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Posted 1 year ago

“Fast and nice service as l.m a bathroom fitter thats just what we need l will always use panel company for my customer Hampshire based visit my website https://wda-professional.square.site/ Bathroom refits 10 out of 10 For panel company”

The Panel Company 5 star review on 22nd December 2023

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Posted 1 year ago

The Panel Company is rated 4.6 based on 2,974 reviews