The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.57

4.6 Rating 2,806 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,806 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 8th January 2025

The Panel Company 5 star review on 5th January 2025

Daniel Mathews

224

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service when we visited the Bristol branch this afternoon to order our panels. Thank you for your help. Just waiting for delivery now so we can get them installed in our shower room.”

Helpful Report

Posted 5 months ago

Hello Kathy, Thank you for taking the time to share your experience.We are delighted to hear that you received excellent service from our Bristol branch and we will pass your kind words onto them. If you require any further assistance, please don't hesitate to contact us. Kind regards, The Panel Company.

Posted 5 months ago

“Quality products fantastic delivery and nothing too much trouble”

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Posted 5 months ago

Hello Colin, Thank you for sharing your feedback. Reviews like this make our day and we are thrilled that you are satisfied with our service! We look forward to serving you again in the future. Kind regards, The Panel Company.

Posted 5 months ago

“The communication was excellent, contacted to ask to leave delivery in garage and was assured the instructions would be made to delivery driver and had phone call previous day to notify what time the delivery would be. All delivered safely. Thank you”

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Posted 5 months ago

Hello, Thank you for taking the time to share your feedback and for highlighting your delivery experience. We are pleased to hear that your delivery ran smoothly and that instructions were followed correctly. We will pass your kind words onto our team! Kind regards, The Panel Company.

Posted 5 months ago

“Just what I needed really happy with them my wife loved the so much she now wants the rest of the bathroom done in the sane panels. 😒 They are heavy but so easy to cut and to install, they look so nice when installed. good price the winner for me!”

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Posted 5 months ago

Hello, Thank you for taking the time to leave your review and for sharing your positive experience! We look forward to serving you again in the future. Kind regards, The Panel Company.

Posted 5 months ago

“The quality for the price of the panels are fantastic, delivery after placing my order was very efficient. I attached the panels by using strong velcro tape as I wanted to be able to remove them without any damage to my wall when my son grows out of his toddler bed. Very happy customer.”

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Posted 5 months ago

Hello, We are thrilled to hear that you are happy with your panels! We appreciate you taking the time to leave your feedback and we look forward to serving you again in the future. Kind regards, The Panel Company.

Posted 5 months ago

“Great company especially Dave, from the Huddersfield Brach was excellent with his communication and customer service. Really impressed with service. Thank you”

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Posted 5 months ago

Hello Parvinder, Thank you for taking the time to share your five-star review. Feedback like this means the world to our team and we will pass your kind words onto Dave at our Huddersfield branch. Kind regards, The Panel Company.

Posted 5 months ago

“I bought the matt white 'v' groove ceiling panels....First thing you should know is that they are not a 'typical' v groove....the vo is more of a wide U shape. That aside the product is easy to work with and looks great. But don't be silly like me ....I bought the coving that the boards slide into.....and the sillh bit is that I didn't buy the inside and outside corner pieces ghat connect the coving.......trust me when I say that uou cannot cut a 45' angle on the coving to join them. YOU NEED THE CORNER PIECES......I'd stuck mine to the ceiling before I realized that corner pieces were available....my own stupid fault. I found some plastic quarter round and used that as coving. I would/will use the product again.”

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Posted 5 months ago

Hi John, Thank you for taking the time to share your feedback and experience. We appreciate it! Kind regards, The Panel Company

Posted 5 months ago

“The panels were of good quality and arrived when stated. They were wrapped well, all the other parts arrived as well. Very pleased with the Panel Company.”

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Posted 5 months ago

Hi, Thank you for the kind words and taking the time to review your experience! We appreciate the feedback! Kind regards, The Panel Company

Posted 5 months ago

“Great service and quality product”

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Posted 5 months ago

Hi, Thank you for taking the time to give your experience 5-stars! We appreciate the feedback! Kind regards, The Panel Company

Posted 5 months ago

“Very quick delivery top quality product used them a few times now and all my clients have been very happy with the end result also good prices I would recommend the panel company”

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Posted 5 months ago

Hi, Thank you for the kind words and giving your experience 5-stars! We appreciate the feedback and are happy to hear that your clients are happy with the finished result! Kind regards, The Panel Company

Posted 5 months ago

“The product is excellent. The quality and build of the panels were extremely top notch. The only drawback from our point of view was the lack of communication as to when the order was going to be delivered. Waited over a week for any communication to say the panels would be delivered on a certain date. We had to make two separate orders due to my own miscalculation and on both occasions, the communication was lacking. Overall, we are really please with the panels and at a great price too. Apologies for no 5 stars, delivery & communication was lacking.”

The Panel Company 3 star review on 9th July 2024

Helpful Report

Posted 6 months ago

Hi Dave, Thank you for the kind words about our product and sharing this image with us. The panels look great! We appreciate your feedback and apologise for the customer service experience you had. We will make sure to share your comments with the relevant departments to help us continue improving. Kind regards, The Panel Company

Posted 5 months ago

“Very friendly snd professional and often go the extra mile...( I live in Wales...)”

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Posted 6 months ago

Hi Stuart, Thank you for the feedback and giving your experience 5-stars! Kind regards, The Panel Company

Posted 6 months ago

“Quality product, reasonably priced.”

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Posted 6 months ago

Hi Paul, Thank you for taking the time to review your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 6 months ago

“Fabulous company, quick and easy ordering system, delivered for free again really quickly, great product, excellent price, highly recommended”

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Posted 6 months ago

Hi, Thank you for the kind words and taking the time to share your experience! We appreciate the feedback! Kind regards, The Panel Company

Posted 6 months ago

“I've used this company quite a few times and the service has always been very good, but this time I had some panels delivered and the customer did not like them, so after talking to Laura in customers services, she and rest of the team were excelent and resolved my ploblem with in half an hour. Thankyou for your support”

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Posted 6 months ago

Hi David, Thank you for the kind words about our customer service team and taking the time to share your experience! We appreciate the feedback! Kind regards, The Panel Company

Posted 6 months ago

“Good quality product at a very reasonable price. However the customer service was exceptional, accommodated a last minute change to the colour with no fuss at all. Highly recommend this company.”

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Posted 6 months ago

Hi Rehan, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 6 months ago

“Quality sample but unfortunately the shade was lighter than my original panels, I’d had them quite a while from Amie at your Ashton shop.”

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Posted 6 months ago

“Excellent quality, better than in some stores. Excellent service, kept informed all the way through. Excellent delivery. Professional and carful of products as they know how to transport them. And a real nice delivery chap.”

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Posted 6 months ago

Hi Peter, Thank you for sharing your experience and giving us 5-stars! We appreciate the feedback and kind words about our delivery driver. Kind regards, The Panel Company

Posted 6 months ago

“I have communicated with Panel Company to raise my concern over my order and have been assured that it will be delivered on time. Unfortunately, I found out that one of the Panel Company's staff has cancelled my order and at the end did not arrive on time which cost me more than days of labour's fee. Later it was resolved after I talked to more knowledgeable staff. But it was only by luck that I have decided to picked up the phone and tried to find out the status of my order. I also found out that one of the end cap that I received has smaller size (i.e. 6 mm) than 8 mm that I ordered.”

Helpful Report

Posted 6 months ago

Hello, Thank you for taking the time to leave your review. We are deeply sorry to hear of your negative experience. Rest assured this is not a regular occurence and we can see that a partial refund has been processed for the inconvenience this has caused you. We appreciate your feedback and we are currently making adjustments so this doesn't happen again. If you need any further assistance, please don't hesitate to call our customer services on 01709 828339. Kind regards, The Panel Company.

Posted 6 months ago

“Very easy to order and delivered quickly. Quality of the products excellent.”

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Posted 6 months ago

Hi Bryan, Thank you for taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 6 months ago

The Panel Company is rated 4.6 based on 2,806 reviews