The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.57

4.6 Rating 2,784 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,784 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 4 star review on 2nd January 2025

213

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication, panels arrived as described, would use again.”

Helpful Report

Posted 5 days ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 3 days ago

“I was skeptical, but wow these are nice panels. I have already priced these in my other projects.”

Helpful Report

Posted 1 week ago

Hi Abul, Thank you for sharing your new panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company

Posted 6 days ago

“Fantastic company ordered black media wall which looks fantastic. Ordered at night and Emailed the next day to state which branch would deliver. Bang on time. Good quality slats and easy to fit. Looks great behind the 85ich tv. Will definitely order again for wet walls. Thanks”

Helpful Report

Posted 1 week ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 6 days ago

“Researched a lot of companies looking to buy some of these acoustic wall panels. Really happy with the service and panels from The Panel Company. Communication was great, price & quality excellent and much quicker delivery than I was expecting so would definitely recommend.”

Helpful Report

Posted 1 week ago

Hi Amy, Thank you for the kind words and sharing a photo of your new panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company

Posted 1 week ago

“Entirely wrong product sent!”

Helpful Report

Posted 2 weeks ago

Hi, Thank you so much for bringing this to our attention. We sincerely apologise that you received the incorrect item and for any inconvenience this may have caused. Could we kindly ask you to contact us directly so that we can resolve this matter - 1709 828339. Kind regards, The Panel Company

Posted 1 week ago

“Really pleased with everything! Easy ordering, good communication, swift delivery (lovely delivery man), easy to install and the finished ceiling boards look fab!!! Very happy customer!”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for taking the time to share your experience! We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 week ago

“Fail to deliver. No communication unless you call them. Awful customer care. There just agents to a third party supplier.”

Helpful Report

Posted 2 weeks ago

Dear Mrs Wheatley, We sincerely apologise that your order has not arrived within our standard delivery window of 4–7 working days. Our operations include five large warehouses across the UK, each holding substantial stock. Occasionally, when an item is unavailable at the store processing the order, it may need to be transferred from another branch, which can sometimes lead to unexpected delays. Whilst we endeavour to meet our delivery timelines, we regret that our communication on this occasion fell short of expectations. We fully understand your frustration, and to resolve this matter promptly, our London branch will be in touch with you as soon as possible to provide a solution. Thank you for your patience and understanding. Kind regards, The Panel Company

Posted 2 weeks ago

“Found you online . Ordered 10 came in a reasonable time, product is great easy to install. Only thing I will say packaging was a bit inadequate for the detail product as two panels were damaged on the corner joints once I opened boxes .”

Helpful Report

Posted 2 weeks ago

Hi Roger, Thank you for sharing your new panels with us! It’s wonderful to see them in your space! We appreciate your feedback about the packaging and will communicate it to the relevant department. Kind regards, The Panel Company

Posted 2 weeks ago

“From first contact in ordering samples, dealing with The Panel Company has been so easy. The panels we wanted were out of stock but arrived by their lovely driver in 3 weeks. Everyone was kind and help helpful, even when I ordered the wrong colour and they replaced them free of charge for the correct colour!! Replies to emails were received within a few hours. Superb company to do business with and we will certainly use them again for our next project. Not quite as easy to fit as video would have you believe but that's probably because our walls are not 90° angles so it was fiddly to get a tight fit in the corners. We're so happy with the result and can't praise The Panel Company highly enough.”

Helpful Report

Posted 2 weeks ago

Hi Heather, Thank you for the kind words and taking the time to share your experience! We appreciate your feedback! Merry Christmas, The Panel Company

Posted 2 weeks ago

“Brilliant panels great quality service fantastic would highly recommend”

Helpful Report

Posted 2 weeks ago

Hi Dean, Thank you for the kind words and sharing a photo of your new panels with us! They look amazing! Merry Christmas, The Panel Company

Posted 2 weeks ago

“Great quality panels at most competitive price. All required accessories were available. Great communication, prompt delivery. It is worth getting the sample to check colour match with tiles.”

Helpful Report

Posted 2 weeks ago

Hi Shyama, Thank you for the kind words and 5 star review! We appreciate the feedback! Merry Christmas, The Panel Company

Posted 2 weeks ago

“Good product at a fair price. Good delivery service. The panel has done the job it was purchased for so I am happy with my experience of the panel company.”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for the 5 star review! We appreciate your kind words and feedback! Merry Christmas, The Panel Company

Posted 2 weeks ago

“Love the panels, got them at a great price. Kept updated on my order. Would definitely recommend this company Thanks Andrea”

Helpful Report

Posted 2 weeks ago

Hi Andrea, Thank you for the kind words and sharing your new panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 2 weeks ago

“Great service and a quality product, I would recommend the Panel Company to anyone.”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for the kind words and taking the time to share your experience! We appreciate it. Kind regards, The Panel Company

Posted 2 weeks ago

“Good product range, helpful and friendly staff. Good installation videos. Panels easy to fit and look great”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for sharing a photo of your new shower panels with us! It’s wonderful to see them in your bathroom! Kind regards, The Panel Company

Posted 2 weeks ago

“Great service. Friendly, efficient and reasonably priced”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 weeks ago

“Very good service from placing order to delivery of items”

Helpful Report

Posted 2 weeks ago

Hi Sharon, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 2 weeks ago

“Fantastic panels we used Sparkle white which lit up our small bathroom. Easy to install and the join of the boards is not visible. Very obliging Company to deal with and delivery came exactly as they said. Van driver very helpful.”

Helpful Report

Posted 2 weeks ago

Hi June, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 weeks ago

“Order Taken 5/12/2024 , 13/12/2024 recieved text Quote, Your delivery from the panel Company is planned between 11.15 and 12.15 december 16th , thank you for your order . 16th December 2 pm no delivery , called main office , you have recieved your delivery , replied no i have not, it says you have , searched every where no delivery called back , contact local depot. Local depot customer services , i will call driver, 3.30 pm after no contact called back, custermer services cant get intouch with there own driver. Customer services , customer services assured me she will no whats going on first thing in the morning. 17th december the day promised to strart the job for a client, Customer services who promised to ge back to me no contact , called 11am customer services told me apparently there was never going to be a delivery, as ther was no stock . What the ? , Coost to us 1 days labour waiting for delivery and more importantly 1 client to value of £1200.00 bathroom refit and even more importantly a stain on our character, dont trust this company.”

Helpful Report

Posted 2 weeks ago

Hi Kelvin, We sincerely apologise for the miscommunication and inconvenience caused by the delay. We regret that your experience did not meet the high standards of customer service we strive to provide, and understand your frustration. We will make sure your feedback is communicated to the relevant departments for further review. Kind regards, The Panel Company

Posted 2 weeks ago

“We wanted a couple of panels to add some texture to two small areas of wall and to make the colour difference between these less stark. These do a great job and were simple to cut to size and to fit.”

Helpful Report

Posted 2 weeks ago

Hi Andy Thank you for the kind words and taking the time to share your experience. We appreciate it! Kind regards, The Panel Company

Posted 2 weeks ago

The Panel Company is rated 4.6 based on 2,784 reviews