The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.57

4.6 Rating 2,805 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,805 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 8th January 2025

The Panel Company 5 star review on 5th January 2025

Daniel Mathews

224

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product good, Price good, Delivery driver very friendly and helpful, Dispach and delivery Very poor. The time it takes to dispach and deliver is the only let down.”

Helpful Report

Posted 3 months ago

Hi Ricky, Thank you for the kind words and for sharing your experience. We strive to dispatch and deliver orders within 4-7 working days, and apologise if this was not your experience. We appreciate you bringing this to our attention so we can share it with our logistics team. Kind regards, The Panel Company

Posted 3 months ago

“Very happy. The panel was delivered quickly in perfect condition. Great value for money and the service and communication was excellent. Well done and thank you.”

Helpful Report

Posted 3 months ago

Hi, Thank you for giving your experience 5 stars! We appreciate your feedback! Kind regards, The Panel Company

Posted 3 months ago

“Repeat buying over many years, they are always reliable and very helpful.”

Helpful Report

Posted 3 months ago

Hi Mary, Thank you for the kind words and choosing to order from us! We appreciate it! Kind regards, The Panel Company

Posted 3 months ago

“I did a price match and they came in just under my quote. I then noticed they had omitted an item. I asked about the item which they then added it to the price making it more expensive. I couldn't be bothered to quibble so i paid and awaited delivery. 2 of the 4 panels ordered were damaged, one had a hole right through it. It then took 5 days for them to replace them. It's an anytime all day delivery system too.”

Helpful Report

Posted 3 months ago

Hi Michael, Thank you for taking the time to share your experience with us. We sincerely apologise for the level of customer service you received and understand how frustrating it can be when parcels arrive damaged. Please know that we appreciate your patience while waiting for replacement panels. Your feedback is invaluable in helping us improve, as we're committed to ensuring customers have a positive experience when ordering from us. Kind regards, The Panel Company

Posted 3 months ago

“Excellent service, excellent product, great communication will be recommending”

Helpful Report

Posted 3 months ago

Hi June, Thank you for giving us 5 stars! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 months ago

“Great shower panels, very easy to install/fit and good quality.”

The Panel Company 5 star review on 5th October 2024

Helpful Report

Posted 3 months ago

Hi Gavin, Thank you for giving your experience 5 stars and sharing a photo of your new panels! Kind regards, The Panel Company

Posted 3 months ago

“Great panels, easy to work with”

Helpful Report

Posted 3 months ago

Hi Graham, Thank you for the product feedback and giving us 5 stars! Kind regards, The Panel Company

Posted 3 months ago

“Great product, we installed the panels in our en-suite, then we decided to install panels in our bathroom also. Unfortunately one of the panels delivered was incorrect, a different colour. The Customer service apologised, and sent a replacement (correct) panel within 2 days. Great communication & service”

The Panel Company 5 star review on 4th October 2024

Helpful Report

Posted 3 months ago

Hi Craig, Thank you for giving your experience 5 stars! We appreciate the feedback and your patience while waiting for a replacement panel. Kind regards, The Panel Company

Posted 3 months ago

“Great service and very happy with the product.”

Helpful Report

Posted 3 months ago

Hi Julie, Thank you for the kind words and giving your experience 5 stars! Kind regards, The Panel Company

Posted 3 months ago

“Good quality panels and very helpful Staff. Would certainly recommend this company . Thanks Kev”

Helpful Report

Posted 3 months ago

Hi Kevan, Thank you for taking the time to review your panels and experience! We appreciate the kind words! Kind regards, The Panel Company

Posted 3 months ago

“Great quality panels at an affordable price and they look beautiful. Only downfall was stock issues which meant the panels arrived about 10 days late, but I will definitely buy again in the future”

Helpful Report

Posted 3 months ago

Hi, Thank you for the kind words and taking the time to share your experience. We appreciate your patience and apologise for the delay in your order. We hope to see you again in the future! Kind regards, The Panel Company

Posted 3 months ago

“Great company to buy from, good value, good products , good website. The staff couldn’t be more helpful, great communication throughout and helpful and friendly delivery driver.”

Helpful Report

Posted 3 months ago

Hi Margaret, Thank you for the feedback and taking the time to share your experience! We appreciate it! Kind regards, The Panel Company

Posted 3 months ago

“Recently bought panels for a small project prices are very good service even better,ordered on line but needed slight addition telephone the company staff very helpful delivery driver carried the panels into garage again very helpful kept me informed. Would highly recommend them Fist Class.”

Helpful Report

Posted 3 months ago

Hi Kenneth, Thank you for the kind words about our service and delivery driver! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 months ago

“Good quality panels for a fair price. Customer service is 5 star everytime I’ve called for something addition the help was always given! Very impressed.’”

The Panel Company 5 star review on 3rd October 2024

Helpful Report

Posted 3 months ago

Hi Danielle, Thank you for taking the time to share your experience and giving it 5 stars! Your shower looks amazing! Kind regards, The Panel Comany

Posted 3 months ago

“Absolutely love my wood panelling - great company to deal with - fast efficient service and delivery”

Helpful Report

Posted 3 months ago

Hi Claire, Thank you for the 5 stars! We appreciate the feedback and happy to hear that you love your new panels! Kind regards, The Panel Company

Posted 3 months ago

“First class service”

Helpful Report

Posted 3 months ago

Hi John, Thank you for the 5 stars! Kind regards, The Panel Company

Posted 3 months ago

“Good value and arrived in excellent condition. Had to chase up delivery as I hadn't heard anything for 4 or 5 days after placing my order.”

Helpful Report

Posted 3 months ago

Hi, Thank you for the kind words and sharing your experience. We apologise for the lack of communication and appreciate you bringing this to our attention. We will share your feedback with the relevant team because you should have recieved an order confirmation when you made the order. Kind regards, The Panel Company

Posted 3 months ago

“Professional company with lovely staff. Very helpful and happy to sort any issues.. I have no hesitation in recommending them to anyone. Plus my new bathroom looks great. Thankyou for all your help.”

Helpful Report

Posted 3 months ago

Hi Carol, Thank you for sharing your experience! We appreciate the kind words about our customer service and are thrilled that you love your new bathroom. KInd regards, The Panel Company

Posted 3 months ago

“Bristol shop was really helpful and patient with genuinely kind staff. They went out of the way to be assist, including dropping a delivery off on their way home when there were no delivery slots left, as a fitter was booked.”

Helpful Report

Posted 3 months ago

Hi Sandra, Thank you for kind words about our team and rating your experience 5 stars! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 months ago

“Consistently excellent! Problems solving at high level. Delivery on time with great product.”

Helpful Report

Posted 3 months ago

Hi, Thank you for the 5 stars! We appreciate your feedback. Kind regards, The Panel Company

Posted 3 months ago

The Panel Company is rated 4.6 based on 2,805 reviews