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The Panel Company Reviews

4.6 Rating 2,968 Reviews
89 %
of reviewers recommend The Panel Company
4.6
Based on 2,968 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Anonymous
Anonymous  // 01/01/2019
Absolutely top notch. Better quality than any normal retail outlets. Easy to cut, looks mint. Delivery was spot on too. Driver was ace. Thank you.
The Panel Company 5 star review on 1st March 2024
Helpful Report
Posted 10 months ago
Hello, Thank you for taking the time to leave your five-star review and for including your photo of the finished media wall which looks fantastic! We will pass your kind words onto our delivery driver. Kind regards The panel Company
Posted 10 months ago
My panels are really beautiful. Really solid with a good weight, very good quality. Delivery was quick and easy. Customer service were polite and responded quickly. Can't fault the service. Highley recommended
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Posted 10 months ago
Hello, Thank you for taking the time to leave us a five-star review. We really appreciate your kind words! Kind regards The Panel Company
Posted 10 months ago
Staff were extremely helpful and knowledgeable. Great value.
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Posted 10 months ago
Hello, Thank you for sharing your experience and for giving us five stars! We truly appreciate your feedback. Kind regards The Panel Company
Posted 10 months ago
I am not happy about the product, I order two times and the first one was fine but I needed a second order to complete the wall and then the panels arrived a little off and the long one was shorter then the first order and the background and sides were white instead of black, which was what I ordered. I struggled to complete it but I managed to do it because I had no choice.
Helpful Report
Posted 10 months ago
Hello, Thank you for taking the time to leave your review. I am sorry to hear that your experience hasn't been positive. Looking into this further I can see that the two orders were placed some time apart, like wall paper our panels have batch numbers and likely within that time the batch numbers have unfortunately changed. Our customer satisfaction is of high importance to us and if you would like to contact us directly, we will be happy to discuss this further in an attempt to find a resolution. Kind regards The Panel Company
Posted 10 months ago
Great delivery team very helpful thank you
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Posted 10 months ago
Great service, very easy to deal with
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Posted 10 months ago
Hello, Thank you for taking the time to share your experience and for leaving us a five-star review. Kind regards The Panel Company
Posted 10 months ago
Great customer service one small item was missing from the delivery quick email and sent out in next delivery run no problem great product too
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Posted 11 months ago
Hello, Thank you for taking the time to leave your five-star review. We are pleased to hear that our customer service team acted quickly to deliver your missing item. Kind regards The Panel Company
Posted 10 months ago
Excellent service from start to finish. Products were exactly as stated. Delivery driver extremely friendly will have no issues with using this company again
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Posted 11 months ago
Hi Wayne, Thank you for taking the time to leave your five-star review. We really appreciate your feedback! Kind regards The Panel Company
Posted 10 months ago
What amazing service. They acknowledged my order, advised what additional items I needed, also advised that one item in my order would not fir the boards I had ordered. Prompt delivery. Friendly and very professional. Highly recommend.
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Posted 11 months ago
Hi Kath, Thank you so much for sharing your experience and taking the time to leave us a 5-star review! We really appreciate it! Kind regards, The Panel Company
Posted 11 months ago
Quality 10/10 and delivered after a week of ordering. 100% happy with the company
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Posted 11 months ago
Hi Michael, Thank you for taking the time to leave a review! We really appreciate the positive feedback. Kind regards, The Panel Company
Posted 11 months ago
Brilliant customer service from the Huddersfield store. The wood panelling is great quality and easy to install. Any queries regarding delivery or post delivery I had were answered quickly and efficiently by a friendly knowledgable member of staff. Would highly recommended on quality, price and service.
Helpful Report
Posted 11 months ago
Hi Victoria, Thank you for taking the time to review the customer service you recieved at our Huddersfield store. We really appreciate the positive feedback and will share your kind words with the team. Kind regards, The Panel Company
Posted 11 months ago
Good product and delivery. Well packaged
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Posted 11 months ago
Hi Adam, Thank you for taking the time to review your purchase and experience. We really appreciate the positive feedback! Kind regards, The Panel Company
Posted 11 months ago
Great price and prompt courteous delivery
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Posted 11 months ago
Hi, Thank you for taking the time to share your experience. We use our own fleet of delivery drivers to give customers a personable experience - thank you for the positive feedback! Kind regards, The Panel Company
Posted 11 months ago
Spot on products at the right price with fantastic delivery service. Wish everyone was like this. 👍
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Posted 11 months ago
Hi, Thank you for the positive feedback! We really appreciate you taking the time to share your experience. Kind regards, The Panel Company
Posted 11 months ago
very good service and will use again
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Posted 11 months ago
Hi, Thank you for the kind words about our customer service. We really appreciate the feedback! Kind regards, The Panel Company
Posted 11 months ago
It looked good on the Internet, but it looks even better when its up, fantastic looking result,
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Posted 11 months ago
Hi, Thank you for sharing this with us! It's great to hear that our product exceeded your expectations! Kind regards, The Panel Company
Posted 11 months ago
Excellent quality panels, with great communication.
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Posted 11 months ago
Hi, Thank you for taking the time to leave a review. We appreciate the positive feedback! Kind regards, The Panel Company
Posted 11 months ago
I telephoned to change around my order for internal/ external shower panel joining strips... all went well and recieved email confirming changes. But unfortunately when the order arrived 4 days later, it was for my original order! Besides that all good panels arrived safely and are now indalled looking good
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Posted 11 months ago
Friendly and helpful service
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Posted 11 months ago
Hi, Thank you for the kind words! We really appreciate your feedback. Kind regards, The Panel Company
Posted 11 months ago
Very happy with the panels and the customer service. I had a quiet with a refund that was resolved and I was contacted quickly by the customer service team. Panels were good value and delivered quickly despite being out of stock.
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Posted 11 months ago
Hello Antonio, Thank you for taking the time to leave us a five- star review. I will pass your kind words onto our customer service team. Kind regards The Panel Company
Posted 11 months ago
The Panel Company is rated 4.6 based on 2,968 reviews